Air Conditioning Issue and Center Console Issue

I just purchased a 2015 Explorer XLT in April, and am just now noticing that the air conditioning is not cold. I have 48,XXX miles on it, and am wondering if this is normal? I did read somewhere that if the third row heat is on, that the front A/C won't work. That is not the case, so I am wondering if I have a leak, maybe? Also, the center console heat/air has no power to it. I noticed a wire under my driver's seat on the floor...and wondered it it was related. I am unsure where that wire needs to be connected, because I cannot see underneath the actual seat. I read that it might be fuses causing the lack of power to the console, so I will check that, as well. Any help would be greatly appreciated!