Lift Gate will not open

Judy Fisk

Asked by Judy Apr 04, 2011 at 06:55 PM about the 2007 Suzuki XL-7 Luxury

Question type: Maintenance & Repair

Lift Gate will not open, the other doors will unlock with remote but not the LIFT GATE. Has any one had this same thing happen with there Suzuki?

20 Answers


I have the same problem since yesterday (also XL7 2007) . I changed the 15A fuse (in slot no.4) but no success... the four doors all lock / unlock with the remote, but there's no sound or click from the liftgate.

58 out of 58 people think this is helpful.
Sheila Tharp

this just happened to my lift gate as well....looking for a non expensive solution.

25 out of 25 people think this is helpful.

Hello. At me the same problem. How you have solved it?

12 out of 12 people think this is helpful.

I am having this issue too. If anyone finds an answer please let me know. The doors unlock but the hatch does not....ugggg.

5 out of 5 people think this is helpful.

Found this on another forum. I ordered part # 82850-78J00 and waiting to replace it when I receive it. I just finished replacing my tailgate touch-pad. I tried GM and Suzuki dealers for the part - Suzuki was cheaper and got the part faster for me (London, ON). Cost was around $28 CDN. The worst problem I had was removing the rear wiper so that the outside plastic trim piece could be removed. I enlisted the help of a glass replacement shop who used a good puller tool to take it off for me. The guy who helped me didn't charge for it and said that I could also have used a heat gun to heat the wiper arm and it would have expanded and come off easier. Interesting failure mode on the old part - it corroded where it is located inside of the hatch housing; the internal pad area looks new! I made sure to put never-seize on the wiper before reassembling.

17 out of 17 people think this is helpful.

The touch pad in the lift gate corrodes inside. I have a 2008 XL7. I took the lift-gate apart. I had to use a Dremel tool to grind the plastic away to expose the ends of the copper strip that corroded. I soldered in a piece of copper wire. I had to replace the screws in the touch pad also because they were corroded too. The trouble with the design is that you can't pull the touch-pad out after taking out two screws, because the opening is not wide enough to get the connector through the opening. I did grind the opening wider before I put the touch-pad housing back on. I used ATV sealer to seal all the seams and over the repaired part.This Suzuki website will let you view the service manual for $3.99/ day. A great deal to get the correct info for your Suzuki.

8 out of 8 people think this is helpful.

You might want to file a complaint with Transport Canada. I had the same problem!

1 out of 1 people think this is helpful.

Apparently, it's $80 for the part, plus labour = approx $200!



I had this problem with my 2007 xl7 and it was just a matter of changing out the fuse. It is fuse number 4 in the interior fuse box a 15amp fuse. Your book will tell you which fuse is the number 4 fuse if you are unsure. I had to buy a pack of about 5 fuses from the local autoparts store but it was only a few dollars. Much chearper than taking it to the mechanic.

5 out of 5 people think this is helpful.

repaired mine same as above was very helpful tech13158 (Thanks)

2 out of 2 people think this is helpful.

not sure what the actual problem was but i ran a fused hot wire from fuse panel to a push button i mounted in glove box removed fuse #4 and ran other wire from push button to fuse #4 now i push a button and it opens. Remove fuse #4 before running wire to it. Use bottom terminal of fuse 4

4 out of 4 people think this is helpful.
You think this is helpful.

The one vendor is telling me that Suzuki part# 82850-78J00 has been superceded by part # 8285078J01 and that part is around $63 where the other one was around $23! My 2008 XL7 developed the lift gate problem this past weekend. Is there a USA agency that it can be reported to? Especially if it is a poor design.

5 out of 5 people think this is helpful.
Carrissa Sanchez

I have a Suzuki XL7 and mine just stopped working too. I replace fuse #4 and it still is not working. I guess I will be stuck with the crazy expensive labor charge now.

4 out of 4 people think this is helpful.

Read my answer above. It is most likely the press pad that is rusted internally. A generic horn button would do what that press pad in the hatch does.

2 out of 2 people think this is helpful.
You think this is helpful.

I have the same problem it just stopped working. Whats the cheapest way to get it fixed

2 out of 2 people think this is helpful.
Jason N Ashley Voss

I have an 2007 XL7 and my lift gate started not working this weekend. I there a website you can go to, to order the part. I have tried to replace the fuse and it wasn't that.

3 out of 3 people think this is helpful.
Ari Gold

My #4 fuse LOOKS functional. I use a butter knife with a big handle to release the locking mechanism from the inside. The hole accessing the tailgate latch is inside the rear compartmenti on the bottom, center of the inside of the tailgate. The latch is just to the the left of center inside the hole. The first few times you try this use a flashlight to see where the latch is.

1 out of 1 people think this is helpful.

Great answers mine was not the fuse but rather than buying the part I installed a weather proof push button that I bought at a autoparts store for $7. What you do is remove the screws from the pad and remove the drivers hand side license plate light, mine just snap out. Pull the pad out it will take some doing and I suggest using a thin screwdriver to pop off the wire connection The pad is connected to a water proof plug and is two conductor on a green wire you may be able to pull this out and cut the connector off. Once I had the pad out I took a 4" piece of 1"x1" think angle stock and drilled the two mounting holes and a center 1/2" hole for the push button then wired it to the original wires. By doing this it's not only cheaper but works better and is easier to repair total time took me about 1/2 hour.

5 out of 5 people think this is helpful.
You think this is helpful.

Has anyone found\posted a video on how to do the manual unlock from the inside of the zuki? I'm trying the butter knife method, without success.

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