By beef is just that. That is price gouging. Selling inferior parts
at a 100% markup over retail. Not telling you upfront that the
part is a lower quality with only a one year warranty. National
chains in my opinion, have a duty to provide quality parts and/or
telling the customer that they are using parts that are not
standard. How can a consumer tell if the parts, especially brake
pads or rotors, that are not visible to a customer, are sub
standards or low quality? When you go to a brake, tire or
muffler shop that is a national chain, they should have a duty to
a customer that the parts used are quality. All the
slogans...ads....and marketing used tells a consumer that they
stand behind their parts....when in actuality they don't. That is
why I will probably report them. The rotors which I have are sub
quality and should not of been too thin to turn. They said they
have a one year warranty but how could I have check them
when they were installed on the vehicle. Its a sham...you are
right... Just tired of it....