Sirius XM radio in 2018 Forester loses Siruis subscription when car is shut off
I bought a 2018 Forester in June 2018 and had my existing Sirius XM service transferred to the Forester. My Sirius subscription is active through March 19, 2019. Until 5 days ago, all has worked great with the Sirius service in my Forester. Now, when I turn off the car and then start the car, the radio loses my Sirius subscription. When I go to a Sirius XM station, the radio displays "Channel unsubscribed." This happens even after doing a refresh of the Sirius service, which has been done multiple times. I've verified that the correct radio ID is associated with my Sirius account. Took the car to the Subaru dealership yesterday to have Technical Service Bulletin 15-205-16R firmware update applied to the radio as I was told that TSB should fix the issue, but that did not correct the issue. Dealer said next step will probably be to replace the radio. I've been on the phone with Sirius customer support multiple times to ensure all is ok my account, which they say it is, and they say this is a problem with the radio and not with my Sirius account / service . Any ideas, suggestions would be greatly appreciated as I'm at my wits end on this one.
