2018 Ford Fusion Energi has a roof leak
Asked by FrustratedGuru Nov 05, 2018 at 08:13 PM about the 2018 Ford Fusion
Question type: Maintenance & Repair
My brand new 2018 Ford Fusion Energi has a roof leak. Water is coming in
around the control panel between the sun visors but the dealership can't find
where it is leaking. They have had the car 3 times and say they have tried
everything to replicate the leak but no result. I tell them right where I found
the wet but they don't believe me. The leak still isn't fixed. Has anyone else
experienced this problem? I'm getting sick of this. I made my first payment
on the car today. It is raining tonight and I put tissue paper up between the
visors and on the console to "document" where I find water. So frustrated.
8 Answers
Document all the attempts to find the leak and get the dealers findings in Writing! You may eventually end up with a Lemon claim.
I have the same problem with my 2018 Ford fusion energi and just call the dealership. They have told me that the drains in the sunroof have been known to clog which causes the leak. They are going to try blowing out the drains. I will keep you post.
FrustratedGuru answered 5 years ago
Thank you for this information GuruXK61Q. I will alert my dealership and put in a ticket with Ford Motor Company.
The drains in the sun/moonroof were in fact clogged. The have been cleared and the leak is gone.
I am currently having the same issue with my 2018 Ford Fusion. I am here at the dealership now for a repair so I will keep you all posted regarding my progress
Guru94M6YR answered 3 years ago
I have a 2019 Fusion Titanium and it has this issue three times in 30 days , the dealership on the first time falsed the document and i have been round and round with them to correct the paper i have pics and date stamped all my stuff cause there and bull crapping me bought this care in Jan 2020 and been in the shop more than any other vehicle i have had, sad i really dont know what else to do
I have the 2018 Fusion Hybrid and had this issue. It went to the dealership once and they ran a hose on it and found no leaks. The moon roof leaked again during heavy rain and I took the car back. They had another look at the car and determined there were parts that needed replacing. Once this was done, the leak never returned.
Guru9TXX6L answered 3 years ago
What parts did they replace, I have the same issue? Thanks
