Ford Bronco Sport nuevos en venta en Austin, TX

Good.

All around experience was very good. Had to do the dance a bit on price, but that's to be expected. Salesperson was good; paperwork process not very painful.

I contacted dealership to schedule a time to see vehicle, once I arrived the customer service experience was terrible. The sales person said he had to locate keys and after waiting for 30 minutes without any word from the salesperson we left. Other salesman were just standing around but none were helpful. Terrible experience would not recommend. I never received an apology from salesman even though he had my contact information.

Great customer service and great deals.

Expressed much interest in vehicle. It was a sponsored search out my area so I wanted to meet at spot between cities (3 hr drive). I have bought multiple vehicles meeting and signing for like that. They said no, didn’t offer to bring it up to my location either. Obviously they weren’t trying to do business , just sit back.

I was contacted promptly by the Covert team.

Very good dealer. I will go back for my next vehicle.

Great place to buy a car. The entire team from sales to finance was amazing!

Fast and Friendly

Response was super fast

Truck was not what was represented. Dealer increased the price when I told them I was buying for cash. I drove 65 miles to see the truck and they could not find the keys for me to drive it.

Went from $45,488 online, to $48,999 in the lot, to $51,793 at the desk before getting any further I walked out. Bank said it was worth $42,500.

They were very accommodating. I need to do more research before I would be ready to purchase. It's understandable they wouldn't have all the answers, as this is not their brand. I still could buy this car, if available when I'm ready.

Called to ask if truck was still available. The man told me yes and if I wanted to schedule a test drive. I said yes and told him I was 250 miles away and willing to travel right now. After that he changed his tone and told me he was going to put his hand on the truck and then call me back just to make sure the truck was still there. That was on Saturday Feb.27,2021 He never called me back, I called back Monday March 1,2021 and was told it was sold.

Very professional with prompt response. Thank you very much.

Good

While it wasn’t the truck for me they went out of there way, they delivered the truck and I was very satisfied with the company’s service

Very professional, did not try to play the salesman game with us.

Alex was responsible for a great experience at Covert Ford. Love the truck, got a good deal, they delivered the truck 350 miles away, what more could you want?

Good Level of attention by the salesperson but they allowed another salesperson to sell the vehicle days after the deal was made. Literally didn’t even give me the opportunity to send a deposit....bad deal!

efficient, courteous, and very helpful

Quick response and just great service

Everyone was nice.

Excellent communication

Quick reply and helpful

Experience with the dealership was fine. They just weren’t willing to come down on their asking price.

They are real good about staying in touch, even the sales manager texted.

Salesperson was great. They had not detailed the vehicle and it was dirty. Another salesman tried to put me in another car that I did not like.

The agent was cordial and answered all our questions, his disposición to the oppoinment was on time and they gave us the opportunity to drive and the vehicle.

called and asked a simple question about a car for sale. waited while employee “looked up” the info. about 2 minutes later, the call was disconnected. absolutely useless.