Sullivan's Northwest Hills Chevy Cadillac Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

2065 East Main Street
Torrington, CT 06790
Mapa e indicaciones

Ventas: (860) 960-0298 Servicio: (860) 866-4053

Hoy 8:30 A M - 8:00 P M (Abierto ahora)
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Ver Concesionario

Sullivan's Northwest Hills Chevy Cadillac Buick GMC

19 reviews
Hoy 8:30 A M - 8:00 P M (Abierto ahora)
2065 East Main Street
Torrington, CT 06790

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
5 ene. 2020
Northwest Hills advertised the Traverse for $35,040 Msrp was just over 40,000. It took a couple days to talk to someone but it was the holiday season. The Salesman asked a bunch of questions and said he’d get back to me. Later that night 8+ hrs later he called and quoted me a price of 39,500 I said huhh. I informed him they advertised it on car gurus for 35,000 he said I don’t qualify for any discounts ( even though I was paying in full ) and they only put that price on so can compete with other dealers. I worked in Town for 25 years and they used to have a great reputation as a reputable dealer. They seem to have lost the honest reputation they had and are Shady and very Questionable at best. Just beware and double check everything twice if you shop here.
¿Te resultó útil este(a) review? | No
13 ene. 2020
Respuesta del concesionario actual:
John thanks you for reaching out to us, I'm glad we were able to chat and clear up some confusion. I look forward to chatting with you in the next couple days to hopefully help you take delivery of your new traverse

Brian Kirk
Sales Manager
Northwest Hills Automotive
860.201.0308
7 dic. 2019
Dealer agent and financial specialist Robert and Darren were A+ honest and professional. They ensured the jeep was in excellent shape. Ready when promised and Robert even drove it to a gas station while I was doing the financials to fill it with gas before releasing it to me.
¿Te resultó útil este(a) review? | No
24 sep. 2019
Great contact
¿Te resultó útil este(a) review? | No
27 sep. 2019
Respuesta del concesionario actual:
Hi, thank you for your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
11 sep. 2019
Friendly and Fair! This was car shopping made easy. We came from out of state and our Salesman Robert took care of all the details. We test drove the car, made a deal and drove away as Happy Customers the very same day !
¿Te resultó útil este(a) review? | No
12 sep. 2019
Respuesta del concesionario actual:
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!
16 jun. 2019
Inquired about this car. Spoke with secretary who said a sales person would contact me in a few minutes. After an hour, I called back. Spoke with Teddy. He told me the car had a deposit. I would be able to see after 2pm if it doesn't sell. At 4pm, hadn't heard back so I inquired again if car available. They told me to come in and look at car and if previous person didn't purchase by the next morning, car would be mine. Went up to look at car that evening, told now that I couldn't even look at or drive the car due to the deposit. Very annoying and a huge waste of time.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 jun. 2019
Respuesta del concesionario actual:
Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to us at (860) 626-5296 at your earliest convenience to discuss how we can turn this experience into a positive one.
3 jun. 2019
Fast response time
¿Te resultó útil este(a) review? | No
3 jun. 2019
Respuesta del concesionario actual:
We strive make contact as fast as possible for each and every customer. We appreciate you taking the time to let others know thank you for the  review. - James Lorenzetti
20 may. 2019
Wonderful follow-up, although I never ended up going. Very responsive!
¿Te resultó útil este(a) review? | No
23 may. 2019
Respuesta del concesionario actual:
Hi, thanks for taking the time to let us know how we're doing and leave us a great rating! We sincerely value your business and hope to see you in here sometime! Have a great day!
1 abr. 2019
Contacted me but I purchased a vehicle closer to home
¿Te resultó útil este(a) review? | No
15 abr. 2019
Respuesta del concesionario actual:

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
8 feb. 2019
the people here were attentive and nice. I would’ve totally bought from them but I had some hiccups. Great place and I will be back!
¿Te resultó útil este(a) review? | No
14 feb. 2019
Respuesta del concesionario actual:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
14 dic. 2018
Very friendly, easy to deal with. Would definitely shop there again for a vehicle.
¿Te resultó útil este(a) review? | No
17 jul. 2018
I wasnt expecting to purchase a car at all but was inquiring about the jeep latitude from what i saw online. Bill the salesman was very polite, didnt pressure me, let me test drive, i felt very confident with him going thru all the info with me .. this was one of the most pleasant experiences i have ever had with a salesman and i dont like to even deal with most because of their pushiness . Bill treated me like i knew him for ever! I have recommended this dealership to others.
¿Te resultó útil este(a) review? | No
31 jul. 2018
Respuesta del concesionario actual:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
15 jul. 2018
Very disappointing because I never received a call back from financing when promised.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 jul. 2018
Respuesta del concesionario actual:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 626-5296 to discuss your concerns, as your satisfaction is of utmost importance to us.
27 jun. 2018
great experience
¿Te resultó útil este(a) review? | No
29 jun. 2018
Respuesta del concesionario actual:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again.
20 jun. 2018
I sent an E-mail requesting to inspect and test drive the car I was interested in on Sunday. They told me I couldn't do that on Sunday, but, instead we made an appointment to do so on Monday. On Monday morning I received a phone call, and an E-mail telling me the car was at a Nissan Dealer getting inspected, and, I would have the first chance to buy the car when it came back: Although they diden't know when that would be. On Tuesday morning I received an E-mail telling the car had been sold to someone else and what I got from these people was the usual song and dance from a car dealer that obviously isn't on the up and up when it comes to being honest with their customers
¿Te resultó útil este(a) review? | No
26 jun. 2018
Respuesta del concesionario actual:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 626-5296 to discuss your concerns, as your satisfaction is of utmost importance to us.
12 jun. 2018
In and out in three hours.
¿Te resultó útil este(a) review? | No
4 jun. 2018
Very professional, polite and prepared. Using modern technology we were able to transmit all the documentation necessary to complete the purchase and registration prior to my arriving. It was a pleasure doing business!
¿Te resultó útil este(a) review? | No
20 abr. 2018
After making an appointment and they confirmed it twice, I was literally on the road to go and test drive it when their manager called to tell me it was sold that morning. Very unprofessional to say the least.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 abr. 2018
Respuesta del concesionario actual:
Michael I would like to get some more details about your experience with us. . Please reach out to us at (860) 201-0308 so we may identify ways to improve your experience. Brian Kirk
28 mar. 2018
I was contacted right away and advised it was sold, thank you
¿Te resultó útil este(a) review? | No
16 mar. 2018
I’m in the process of buying the truck for the advertised price. Salesman TJ met me after hours to look at the vehicle and has been helpful through the process, including locking in the best rates. I have not picked up the vehicle yet, but so far so good!
¿Te resultó útil este(a) review? | No
9 abr. 2018
Respuesta del concesionario actual:
Bob We appreciate your positive review about your recent experience with us! We hope you are enjoying your new truck. We look forward to your next visit! Take care!
14 oct. 2017
Great staff at Sullivan, they were a professional group of people who we dealt with. We purchased the 2018 Terrain the same day. It was worth the hour trip to Sullivan Dealership. I had other dealerships looking for same Terrain and told me it was not available.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 sep. 2017
Contacted me the next day. And were able to answer all my questions.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 may. 2017
Dealer was very responsive.
¿Te resultó útil este(a) review? | No
12 abr. 2017
very nice and professional. I bought a different car before i got up to see the 005.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 mar. 2017
Dealer got right back to me but I had already found what I was looking for
¿Te resultó útil este(a) review? | No
11 mar. 2017
Horrible... tried to price vehicle higher than listed when I drove 3 hours to purchase.
A 4 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 feb. 2017
Really profecional and honest, would like to recommend to anyone!!! Keep up the good work
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 feb. 2017
Good stock on the lot and Josh is a credit to the dealership great job guys.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 ene. 2017
Jack was very fast in getting back to my inquiry. He was extremely professional and answered all my questions, and made the whole process easy and stress free. We did all my paper work via the phone and email to accommodate my busy work schedule. Just waiting for the title to come in to pick up the truck.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 ene. 2017
Overall a positive experience. I received quick responses to my questions, no high pressure sales tactics, dealer brought car to my mechanic for inspection prior to purchase & they even filled the gas tank for me. I got a great car at a great price. I would buy from them again & would recommend them to family and friends.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
55
13 ene. 2017
So far my experience has been outstanding , Every person I have spoken with was knowledgeable and extremely helpful .; from the internet sales person ( Jessica ) to the sales advisor (Jack) to the Finance Mgr ( Brian ) They have treated me as if I was spending $60 K on a new Cadillac ! Taking delivery in a couple of days - can't wait .
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 dic. 2016
They were very quick to respond and very understanding when I told them white was my last color choice.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 dic. 2016
Quick Easy & Fair...would recommend to anyone
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 ago. 2016
Yes ! it was a long day but everything got done, they checked the car out from head to toe and found the brakes needed to be replaced and they did a great job doing it !! Josh Acuna was very nice answered all my questions and concerns ! Everyone did a great job !!Thank-you all ! I finally have the car of my dreams !!!
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No