North Park Volkswagen

Great

fast response after inquiry, very good customer service by the phone. amazing customer service at the actual location

A-1 class salesman! Mr. M is very helpful. Not pushy and helps to find that perfect car!

I got immediate respond

Very quick and friendly response

nice

Very friendly and patient. Since I don't live in San Antonio, they held the vehicle for a few days.

Salesman called and was pleasant enough. Wasn't pushy, but also wasn't too interested in working with me. They didn't want to make a deal on a two-year old "new" Jetta.

good so far

Dealt with Jon Sayers on this vehicle. He could not have been nicer or more informative. Even though we did not purchase the car, we really like it and the service we received.

Awesome experience....Would recommend anyone looking for a vehicle to go here...Thanks

They did respond but UnABle to assist. The only way one gets out of (poor credit rating) is to treat them equal allowing to buy cars without high down payments and using auto drafts to make payments. Otherwise it keeps them in the same state of credit. If it is hard or difficult to buy a car it will keep the low class people in the same shape. Not allowing improvements

Very quick response. Very helpful.

Excellent response and ready to accomadate my purchase

Jon, Matt, and Veronica were awesome to deal with. I would definetly keep them in mind for my next purchas.

Not able to negotiate a lower price since this was the only car within 100 mikes that fit my criteria.

All the staff was great!

dealer called me had me come all the way down there just to tell me the car sold 2 days prior....i was pissed and wasted time and gas ............................................................................................

After initial enthusiastic reply, no reply when I tried to confirm the car model, color and other descriptors through obtaining pictures. Website image is a default picture, not an actual photo. No reply since.

Basic required feedback was included in post to me. Nothing specific to the car I was inquiring about was included, but this is no surprise at the level of contact we had up to this point.

The most professional and engaged auto sales team in San Antonio! Very passionate. Bought my car there!

Andrew contacted me right away. A really nice F-150 Black Lariat, classy, but a little beyond my budget and my VW Passat trade-in value was, in my opinion, to low.

Very helpful. Haven't purchased but still considering.

Great dealership. Very helpful and genuine. No pressure. I bought the vehicle from them. I would recommend them to everyone.

Very responsive

Best car buying experience I've had by far! I live in Dallas and was working with Andrew Humphries over the phone and internet to get the ball rolling on the car I wanted. He was very nice and helpful, and he was very honest and straight forward about everything. Having to drive 5 hours from Dallas then another 5 back in the same night not knowing that I was for sure coming home with the new car. Andrew made me feel comfortable and confident enough to make that drive, so we did. The process took maybe 1 1/2 hours in total including the test drive, paperwork etc with extremely minimal BS stuff that you would find at most other dealerships. Andrew and the dealership were very upfront and seemed to have done pretty much everything they could do on numbers having it ready for us when we got there, making it nice not to have to do the normal back and forth with pricing. I would recommend Andrew and NorthPark VW to any of my friends, and family or anyone else looking for a new or used car whether its a VW or not. Going here will save you money, time, and stress!!! So if you are on here and have found a car you want but are hesitant because of the drive or distance, dont be, the process will be good here and again hyou can feel confident in what they are telling you is true and not some salesman BS;

Luis and Flo went above and beyond to help out!!!!! Fantastic experience. Thanks guys

Quick clear communication and better than average pricing. Haven't purchased anything from them though.

Nice folks to deal with.

Andrew Humphreys was a great salesman...very nice and so helpful! I came in just to test drive and left with the car...the process from start to finish was made so easy and as a first time buyer I appreciated all of the information. He was honest and straight- forward, and I will definitely recommend both him and this dealership to my family and friends!

Dealer mis-advertising a "Fender Edition" This is a Turbo with Sunroof, Sound and Navigation Package.

Awesome experience. As a senior leader in the military with an extremely tight schedule, Andrew Humphries was flexible and 100% upfront and forthcoming with all answers to my questions and providing information. This dealership has three separate dealers next to each other, VW, Subaru, & Lexus. The exceptional inventory of well cared for and maintained used vehicles is the best I have ever seen. Professional staff who work to meet your needs. Two points of interest; One, vehicle prices seem to be on point and there is not much room to maneuver, however, they did, at not cost to me, go out of their way and corrected all deficiencies I noted. Two, they were so busy I had to wait an extended time to see finance manager to complete the sale. From my perspective, that is an indicator that the dealer is doing something right if they have that much business. Recommend you purchase a car from this dealership.

This dealer was great. Dave Funk the salesperson was one of the nicest and honest I've ever dealt with. Im so happy with my new car and would do business with these guys again in a heartbeat.

Car is not the correct package. They have an R-Line Turbo Beetle and not a Turbo Fender Edition.

Excellent service, just not the right car at this time.

I got a very good deal on my Pathfinder and couldn't be happier.

Prompt

Good dealership

Unfortunately, they played the typical "used car salesman" games, by going back and forth i.e., "I have to talk to my manager", in order to make a decision. I purchase cars often and find this type of sales tactic frustrating and antiquated. Let's move on, please!

Speak with Andrew H. professional salesmen!! & go with Finance rep. Amber she searched til she found the best deal for me.

prompt response

Andrew was my sales person and he was great. . I don't have perfect credit but Andrew worked with me. I had questions after and he took all the time to help me. . This was my first new car in awhile so it meant a lot. .Kim in financing was great too, as she fought to get me a good rate with my credit score. She had no idea I was listening. Great experience... ASK FOR ANDREW FOR SURE!

Good fast response to my inquiry - car was manual and I was looking for automatic.

I was allowed to leave then called back, which they accepted my offer. Note** Mr Reggie Nicolos was at no fault. He was Awesome.

Very nice experience, worked with me. I had good financing thru my credit union, they beat it!

I went in to the dealership with my mind on a BMW used vehicle, I was shown the car I wanted to see, all of my questions were answered. Reggie was awesome, he actually told me if there is something wrong with the car, they would not sell it to me. That actually made me feel like I could trust him. The car was a dream, the approval process was a breeze, I did mostly everything electronically, through text and email. I spent maybe 1 hour total in the dealership. Which was a very nice facility. All in all they worked hard for me, and I appreciated that.

Great experience, great dealership!

Wanted a 2010 model pathfinder , but I ended up with a 2011 for less my budget .great people to work with . Scot day thanks for everything .

Helpful, ultimately bought another vehicle at another dealership. These guys did their best I just found a newer vehicle. Would buy from these guys.

knowledge, helpful service and sales staff.

Contacted me over email about other cars instead of letting me know he didn't have the car online.

Dealer responded quickly and made an appointment for me to look at the car promised more pics of the car never sent them and the next said the car was going to wholesale the old bait and switch trick.

Too aggressive sales staff following my wife and I as we looked at the inventory.

Provided a great service

They were responsive to my inquires. Very prompt.

Great experience.

The experience we had with North Park was Very BAD! We were ignored,lied to and given the "runaround all day.The lady we started with never contacted us,some other Lady did finally send a link for a Credit App. and then we were told that the car was being SOLD to another Customer.We wasted a whole day and really wanted to go to the dealer to see the Prius and try to trade. Needless to say....Theior attitude told us they didn't Care if they sold us the car or not.We will WARN our friends and anyone considering a Car in the area To NOT try and Deal with NOrth Park VW. Clayton & Betty from Kerrville

Good experience overrall

Great people!

Professional and accommodating!! I would do business with them again!.

The sales rep Kim Perez responded to my email right away. I met with her the same evening and test drove the vehicle. She was very friendly. Not pushy at all. Very pleased with the service I received at North Park Volkswagen of Dominion.

The people at North Park Volkswagen we very helpful and helped me get into the car i wanted. And I'm very excited about my new car!!

dealer contacted me within 15 minutes of receiving my message. very professional, helpful, friendly and courteous!! so much that i went back a few days later and bought ANOTHER vehicle from them. :) :) :)

Very responsive to our inquiry. Car was as advertised. They did everything that we asked to make the sale happen. Finance dept was great to work with.