Freeway Ford

Internet Approved, Blue Oval Certified, Quality Checked

Ventas: (952) 888-9481 Servicio: (844) 830-2652

Hoy 8:30 A M - 8:00 P M (Cerrado ahora)
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Ver Concesionario

Freeway Ford

15 reviews
Hoy 8:30 A M - 8:00 P M (Cerrado ahora)

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
20 ago. 2019
They did there best to get us in the car that we wanted, although we weren't able to do this time, they did their best for us.
¿Te resultó útil este(a) review? | No
9 ago. 2019
I drove nearly an hour in rush hour traffic intending to drive away I’m this car. My salesman Fernando was excellent, super responsive, and came in on his day off to show me the car. My issue came when doing a final walk around before completing the purchase paperwork. It turns out the vehicle had back seat damage from a dog. Fernando was mortified and did not know. He brought out the general manager who claimed their interiors detailed did not make them aware otherwise they would have addressed it. I can only assume they are being honest with me. At the end of the day I walked away from an otherwise beautiful car. Bummed out!
¿Te resultó útil este(a) review? | No
16 jul. 2019
Responded quickly! Friendly ended up going another type of vehicle
¿Te resultó útil este(a) review? | No
12 jul. 2019
Had a great sales rep Tim, very nice and honest. Everyone was very nice. Got great value for my trade. Will be heading back again when looking for another vehicle. Would recommend them.
¿Te resultó útil este(a) review? | No
20 mar. 2019
Great People, Great Dealership. Excellent communication.
¿Te resultó útil este(a) review? | No
8 feb. 2019
Wonderful group of salesman! Got me a great deal on a car! They were willing to do whatever it could take to get me on some new wheels!
¿Te resultó útil este(a) review? | No
7 ene. 2019
Dealer did contact me. Sales person gave me the best overall deal on the vehicle.
¿Te resultó útil este(a) review? | No
21 dic. 2018
Very attentive and got back to me right away!
¿Te resultó útil este(a) review? | No
5 oct. 2018
Courteous knowledgeable
¿Te resultó útil este(a) review? | No
18 abr. 2018
The dealer contacted me in a general response. The dealership is quite far from where I live, so I asked her to please call me if the car happens to sell before I could get there to see it. It sold the morning I planned to test drive the vehicle. Did she bother to call to keep me from making a long drive in rush hour? Not a chance! Instead, she emailed me. I NEVER look at e-mail until I get home from work at night, and I was leaving from work to check the car out. I EXPRESSLY asked her to call me. The manager did call me to apologize and told me he had lots of used vehicles he would extend a good deal on. However, I wasn't interested in the other vehicles. I did my research online and had already chosen to look at the vehicle that interested me. I would NEVER consider this dealership for used OR new car purchases if this is how its sales force treats perspective customers.
¿Te resultó útil este(a) review? | No
21 abr. 2018
Respuesta del concesionario actual:
We apologize for the experience you had. Communication is very important to us and we understand that we did not reach out to you in a timely manner. We are always looking for ways to improve and appreciate you taking the time to sharing your experience. We know you already spoke with a manager but if there is anything else we can do please contact our Customer Care Hotline at (952) 260-5140.
14 abr. 2018
Info was very helpful but the pricing was in error. Msrp less discount was several thousand of dollars more than the amount shown the buyer had to pay. The vehicles shown were well described.
¿Te resultó útil este(a) review? | No
17 abr. 2018
Respuesta del concesionario actual:
Dick, thank you for the five star rating! We are sorry if you feel that the price was more than what you had expected. If you would like to know more about our prices Please call our Customer Care Hotline at (952) 260-5140.
13 abr. 2018
Called on vehicle and it was gone already. It was sold over the weekend. I’ve purchased from Freeway before and was treated very well and with no pressure to buy. They answered all my questions until I was comfortable. I would buy from them again.
¿Te resultó útil este(a) review? | No
17 abr. 2018
Respuesta del concesionario actual:
Dave, thank you for the five star rating! We are happy to hear that you are treated very well when you purchase from Freeway Ford. We are sorry the vehicle you were looking for was sold over the weekend. We look forward to seeing you again and thank you for being a part of the Freeway Ford family!
27 mar. 2018
Prompt reply and courteous.
¿Te resultó útil este(a) review? | No
29 mar. 2018
Respuesta del concesionario actual:
Jerry, thank you for the rating! Customer service is very important to us and are happy to hear that you received courteous service. If there is anything we can do to turn this into a five star rating please contact our Customer Care Hotline at (952) 260-5140.
18 feb. 2018
Good experience. Followed up and very professional. Willing to work with me on pricing.
¿Te resultó útil este(a) review? | No
18 mar. 2018
Respuesta del concesionario actual:
Eryser, we are very happy to hear you had a good experience! We know how important it is to have a dealership work with you on a price that you are comfortable with. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.
10 feb. 2018
So helpful!
¿Te resultó útil este(a) review? | No
18 mar. 2018
Respuesta del concesionario actual:
Samantha, we are very happy to see you had a five star experience. Thank you for being a part of the Freeway Ford family.
4 ago. 2017
Good friendly staff
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 mar. 2018
Respuesta del concesionario actual:
Thank you for the five star rating! We are happy to see that you received good and friendly service. Thank you for being a part of the Freeway Ford family.
16 jun. 2017
Excellent
¿Te resultó útil este(a) review? | No
19 mar. 2018
Respuesta del concesionario actual:
Cliff, we are happy to see that you received excellent service! We look forward to seeing you again and are happy to have you as a part of the Freeway Ford family.
1 jun. 2017
Didn't get the car, but the service was great.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 mar. 2018
Respuesta del concesionario actual:
Ralph, we are sorry you did not find the car you were looking for. We are glad to hear that you received great service and hope to see you again soon!
18 may. 2017
Great dealer! Easy to work with no pressure. Very friendly and quick to respond to all inquiries. Danny is wonderful to work with. He listened to our needs with no pressure to upsell out of our price range. We would highly recommend working with him. He is experienced and knowledgeable as seeks to make you feel comfortable through the entire process (which was easy). They took care of everything.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 mar. 2018
Respuesta del concesionario actual:
Thank you for the five star rating! We are happy to hear that Danny was wonderful to work with. We know how important the car buying experience is and are happy to know that you did not feel any pressure during your experience. Thank you for being a part of the Freeway Ford family!
3 may. 2017
Super job
¿Te resultó útil este(a) review? | No
20 mar. 2018
Respuesta del concesionario actual:
Mike, thank you for the great rating! We are happy to see you had a good experience. Thank you for being a part of the Freeway Ford family.
24 abr. 2017
Very nice and helpful with all my needs, I would be very interested in this vehicle in the future.
¿Te resultó útil este(a) review? | No
20 mar. 2018
Respuesta del concesionario actual:
Robert, we are happy to hear about your experience! It's great to know you had helpful service and hope to see you again soon!
13 mar. 2017
Great dealership fast, fun, people, Greg was great and so was Amber in finance. We love our new SUV. So P.S. thanks Barry for getting things set up.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 mar. 2018
Respuesta del concesionario actual:
Keith, we are very happy to hear about the experience you had! We know how important customer service is and are happy to hear you received great service. We hope you are enjoying your new SUV and look forward to seeing you again. Thank you for being a part of the Freeway Ford family!
16 feb. 2017
Excellent
¿Te resultó útil este(a) review? | No
20 mar. 2018
Respuesta del concesionario actual:
Harold, we are glad to see you had a five star experience. Thank you for being a part of the Freeway Ford family.
10 ene. 2017
While they initially contacted me quickly, they never answered the question I asked them
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 ago. 2016
Responded by & email & phone.
¿Te resultó útil este(a) review? | No
16 jun. 2016
Dealer was prompt in calling back and over the phone itself explained the vehicle I was looking for is a salvaged one. Saved a trip to his shop.
¿Te resultó útil este(a) review? | No
27 abr. 2016
Very satisfied working with them! Everyone was pleasant to work with and even stayed after closing hours to help me out!
¿Te resultó útil este(a) review? | No
24 feb. 2016
Qick response to questions
¿Te resultó útil este(a) review? | No
8 feb. 2016
Great nice
¿Te resultó útil este(a) review? | No
1 dic. 2015
Got back to me in a short amount of time, followed up with me about a week later to inquire as to if I was still looking.
¿Te resultó útil este(a) review? | No
30 sep. 2015
Responded on a timely basis!
¿Te resultó útil este(a) review? | No
21 sep. 2015
They responded with needed information in a timely manner.
¿Te resultó útil este(a) review? | No
24 may. 2015
They stayed in close touch. Although we didn't end up doing business wih them, I would be willing in the future. Thanks Debbie.
¿Te resultó útil este(a) review? | No
28 abr. 2014
Duane was a top notch sales person. Very respectful and approachable.
¿Te resultó útil este(a) review? | No
1 abr. 2014
Responded quickly no issues.
¿Te resultó útil este(a) review? | No
28 ene. 2014
Good
¿Te resultó útil este(a) review? | No
5 sep. 2013
Was told the vehicle wasnt available due to engine problems....yet remained posted...
¿Te resultó útil este(a) review? | No
15 jul. 2013
Responsive and very helpful
¿Te resultó útil este(a) review? | No
22 may. 2013
Barry McDaniels is their Internet Sales guy. He was very patient with me and also nice and polite. I bought an Escape from him and he was very helpful through the whole process.
¿Te resultó útil este(a) review? | No
25 abr. 2013
Great deal and great car. Thank guys
¿Te resultó útil este(a) review? | No
19 feb. 2013
Nice guys. Car had been rode hard and hung up wet. Could have made an easy sale with some attention to detail - went on test drive with flat tire! Too bad - liked the car and the deal.
¿Te resultó útil este(a) review? | No
9 sep. 2012
The Internet Sales Rep, respondedly right away. He was very courteousd, and seemed very concerned about helping me get the car, however another customer was already dealing on it. He told me he would get back to me, and he did. "The car was sold, before I had a chance to try and buy it.
¿Te resultó útil este(a) review? | No
7 ago. 2012
I had one response but gave a note price an got nothin back
¿Te resultó útil este(a) review? | No
5 jul. 2012
Ordered a car and delivered to California! Barry McDaniel was awesome! 
¿Te resultó útil este(a) review? | No