Fitzgerald Frederick

114 Baughmans Lane
Frederick, MD 21702

Mapa e instrucciones

Ventas: (301) 710-6489

Servicio: (240) 629-7305
Hoy 9:00 AM - 9:00 PM (Cerrado ahora)
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Historial del vehículo

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https://static.cargurus.com/images/forsale/2019/08/02/01/56/2015_toyota_corolla-pic-8938586111180795131-152x114.jpeg

2015 Toyota Corolla S Plus Used Cars in Frederick, MD 21702

Gran descuento
$1,864 DEBAJO DE
VIM de CarGurus de $14,864

Precio: $13,000

Millaje: 29,575

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 19 días Certificados de segunda mano: No Color: Charcoal Descripción: 2015 Toyota Corolla S Plus usados en venta - $13,000, 29,575 millas con Bluetooth, Cámara de Retroceso, Escotilla, Sist. de navegación, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/02/28/10/45/2019_chevrolet_blazer-pic-5035624787198290445-152x114.jpeg

2019 Chevrolet Blazer 1LT FWD Used Cars in Frederick, MD 21702

Gran descuento
$2,737 DEBAJO DE
VIM de CarGurus de $30,732

Precio: $27,995

Millaje: 5,409

Ubicación: Frederick, MD 21702

Certificados de segunda mano: No Transmisión: Automática Color: Graphite Metallic Descripción: 2019 Chevrolet Blazer 1LT FWD usados en venta - $27,995, 5,409 millas con Bluetooth, Cámara de Retroceso
https://static.cargurus.com/images/forsale/2019/02/28/10/45/2015_cadillac_srx-pic-8221200890341385170-152x114.jpeg

2015 Cadillac SRX Premium AWD Used Cars in Frederick, MD 21702

Buen descuento
$2,036 DEBAJO DE
VIM de CarGurus de $22,036

Precio: $20,000

Millaje: 71,032

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 32 días Certificados de segunda mano: No Transmisión: Automática Color: Sapphire Blue Metallic Descripción: 2015 Cadillac SRX Premium AWD usados en venta - $20,000, 71,032 millas con Bluetooth, Cámara de Retroceso, Escotilla, Sist. de navegación, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/07/23/01/27/2018_chevrolet_tahoe-pic-5715305830607628330-152x114.jpeg

2018 Chevrolet Tahoe Premier 4WD Used Cars in Frederick, MD 21702

Buen descuento
$2,775 DEBAJO DE
VIM de CarGurus de $56,475

Precio: $53,700

Millaje: 23,700

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 42 días Certificados de segunda mano: Sí Transmisión: Automática Color: Black Descripción: 2018 Chevrolet Tahoe Premier 4WD usados en venta - $53,700, 23,700 millas con Bluetooth, Cámara de Retroceso
https://static.cargurus.com/images/forsale/2019/02/28/10/45/2017_ford_taurus-pic-8061429878376268130-152x114.jpeg

2017 Ford Taurus Limited Used Cars in Frederick, MD 21702

Buen descuento
$1,614 DEBAJO DE
VIM de CarGurus de $16,959

Precio: $15,345

Millaje: 46,328

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 95 días Certificados de segunda mano: No Transmisión: 6 velocidades Automática Color: White Gold Metallic Descripción: 2017 Ford Taurus Limited usados en venta - $15,345, 46,328 millas con Asientos de cuero, Sist. de navegación, Paquete Limited, Bluetooth, Rines Cromados de Aleación, Cámara de Retroceso, Encendido Remoto, Paquete calefacción, Paquete Climático
https://static.cargurus.com/images/forsale/2019/06/23/01/25/2018_mazda_cx-5-pic-6856581767779982781-152x114.jpeg

2018 Mazda CX-5 Grand Touring AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,287 DEBAJO DE
VIM de CarGurus de $28,287

Precio: $27,000

Millaje: 9,889

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 33 días Certificados de segunda mano: Sí Color: Jet Black Descripción: 2018 Mazda CX-5 Grand Touring AWD usados en venta - $27,000, 9,889 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Escotilla, Paquete Premium, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/07/23/01/27/2019_chevrolet_trax-pic-8120091775639152750-152x114.jpeg

2019 Chevrolet Trax LS AWD Used Cars in Frederick, MD 21702

Buen descuento
$2,138 DEBAJO DE
VIM de CarGurus de $18,638

Precio: $16,500

Millaje: 5,033

Ubicación: Frederick, MD 21702

Certificados de segunda mano: No Transmisión: Automática Color: Black Metallic Descripción: 2019 Chevrolet Trax LS AWD usados en venta - $16,500, 5,033 millas con Bluetooth, Cámara de Retroceso, Rines de Aluminio, Paquete edición especial
https://static.cargurus.com/images/forsale/2019/04/20/01/44/2019_chevrolet_equinox-pic-4848054701339635199-152x114.jpeg

2019 Chevrolet Equinox 1.5T LT AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,710 DEBAJO DE
VIM de CarGurus de $23,210

Precio: $21,500

Millaje: 11,888

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 46 días Certificados de segunda mano: Sí Transmisión: Automática Color: Sandy Ridge Metallic Descripción: 2019 Chevrolet Equinox 1.5T LT AWD usados en venta - $21,500, 11,888 millas con Rines de Aleación, Paquete turismo de lujo
https://static.cargurus.com/images/forsale/2019/02/28/12/17/2019_chevrolet_malibu-pic-7262758696865268547-152x114.jpeg

2019 Chevrolet Malibu LT FWD Used Cars in Frederick, MD 21702

Buen descuento
$1,806 DEBAJO DE
VIM de CarGurus de $22,801

Precio: $20,995

Millaje: 5,070

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 30 días Certificados de segunda mano: No Transmisión: Automática Color: Black Metallic Descripción: 2019 Chevrolet Malibu LT FWD usados en venta - $20,995, 5,070 millas con Bluetooth, Cámara de Retroceso, Escotilla, Paquete Driver Confidence, Rines de Aleación, Paquete de Conveniencia
https://static.cargurus.com/images/forsale/2019/04/20/01/44/2019_chevrolet_equinox-pic-5198817851772627826-152x114.jpeg

2019 Chevrolet Equinox 1.5T LT AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,667 DEBAJO DE
VIM de CarGurus de $23,167

Precio: $21,500

Millaje: 13,170

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 46 días Certificados de segunda mano: Sí Transmisión: Automática Color: Nightfall Gray Metallic Descripción: 2019 Chevrolet Equinox 1.5T LT AWD usados en venta - $21,500, 13,170 millas con Bluetooth, Cámara de Retroceso, Rines de Aluminio, Paquete turismo de lujo
https://static.cargurus.com/images/forsale/2019/05/02/15/59/2019_chevrolet_equinox-pic-7356380067103083988-152x114.jpeg

2019 Chevrolet Equinox 1.5T LT AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,635 DEBAJO DE
VIM de CarGurus de $23,135

Precio: $21,500

Millaje: 14,129

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 46 días Certificados de segunda mano: No Transmisión: Automática Color: Summit White Descripción: 2019 Chevrolet Equinox 1.5T LT AWD usados en venta - $21,500, 14,129 millas con Bluetooth, Cámara de Retroceso, Rines de Aluminio, Paquete turismo de lujo
https://static.cargurus.com/images/forsale/2019/02/28/10/45/2019_chevrolet_malibu-pic-2120257849507422914-152x114.jpeg

2019 Chevrolet Malibu LS FWD Used Cars in Frederick, MD 21702

Buen descuento
$1,488 DEBAJO DE
VIM de CarGurus de $19,188

Precio: $17,700

Millaje: 5,581

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 29 días Certificados de segunda mano: No Transmisión: Automática Color: Summit White Descripción: 2019 Chevrolet Malibu LS FWD usados en venta - $17,700, 5,581 millas con Bluetooth, Cámara de Retroceso, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/04/09/01/24/2019_chevrolet_equinox-pic-7159932451570951928-152x114.jpeg

2019 Chevrolet Equinox 1.5T LS AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,551 DEBAJO DE
VIM de CarGurus de $23,546

Precio: $21,995

Millaje: 5,641

Ubicación: Frederick, MD 21702

Certificados de segunda mano: No Transmisión: Automática Color: Orange Descripción: 2019 Chevrolet Equinox 1.5T LS AWD usados en venta - $21,995, 5,641 millas con Bluetooth, Cámara de Retroceso, Paquete LS
https://static.cargurus.com/images/forsale/2019/07/23/01/27/2015_cadillac_srx-pic-3712976104590526868-152x114.jpeg

2015 Cadillac SRX Performance AWD Used Cars in Frederick, MD 21702

Buen descuento
$1,283 DEBAJO DE
VIM de CarGurus de $24,983

Precio: $23,700

Millaje: 41,281

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 44 días Certificados de segunda mano: Sí Transmisión: Automática Color: Silver Descripción: 2015 Cadillac SRX Performance AWD usados en venta - $23,700, 41,281 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Escotilla
https://static.cargurus.com/images/forsale/2019/06/06/01/50/2017_kia_soul-pic-8788875088658964956-152x114.jpeg

2017 Kia Soul + Used Cars in Frederick, MD 21702

Buen descuento
$1,012 DEBAJO DE
VIM de CarGurus de $14,207

Precio: $13,195

Millaje: 31,217

Ubicación: Frederick, MD 21702

Tiempo promedio en el mercado: 45 días Certificados de segunda mano: No Color: Titanium Gray Descripción: 2017 Kia Soul + usados en venta - $13,195, 31,217 millas con Bluetooth, Cámara de Retroceso, Rines de Aleación
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Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información
ago 14, 2019
They responded to me in a very timely fashion and eas courteous. Because I purchased a car across state lines , they reached out to me to be my service provider.
jul 4, 2019
The people were friendly and had a good experience
jun 6, 2019
Besheerazmy
Ii got helped by Mr Rob Moreno and Ernest. They make my life easy buying this nice rav4 car. They answer all my questions no stress at all . It was my first time i enjoy buying a car finally. Thank you so much Rob and Ernest. 5 stars
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
may 17, 2019
GuruL7G9R
Good experience!!
may 16, 2019
rayudu3579
The sales department is fast and good than any other department so far
may 15, 2019
Very helpful. Responsive
abr 30, 2019
Horrible. While closing this deal, my salesman was ordered to sell this car to a walk in person behind my back. Unscrupulous and in professional.
Respuesta del concesionario actual:
Thank you for your feedback, we deeply regret that you left feeling less than satisfied. In the interest of fairness to all of our customers, we operate on a first-come first-serve basis. In this particular case, we had another customer interested in this vehicle for over a week, and had submitted a credit application a few days prior to purchase. In cases like this where there are multiple customers interested in the same car, we are unable to reserve a vehicle for a particular customer until a deal is finalized.

We can understand the frustrations of trying to purchase a vehicle from far
 Más ...
abr 29, 2019
GuruL1YP4
The experience was beyond pleasant, my Rep Ashley was so personable it was like talking to family. They understood my priorities and needs and was very transparent. I loved it
abr 22, 2019
Lhumph82
Got back to me quickly with the information I requested.
abr 18, 2019
He was totally honest
abr 12, 2019
The talk i have with the salesman was very good but did not get the picture i asked for
Respuesta del concesionario actual:
Thank you for sharing your experience with us!
abr 11, 2019
I’m happy with their service.
Respuesta del concesionario actual:
Thank you Rinu, we appreciate you taking the time out to share your experience with us!
mar 28, 2019
Nice
Respuesta del concesionario actual:
Thank you for sharing!
mar 28, 2019
Great experience with no pressure. Ashley Raup was great and we were finished with our vehicle in about an hour after our test drive. Great folks and very friendly. No pressure sales tactics.
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We are thrilled to hear that you had a great experience with us here at Fitzgerald! Thank you for your review!
mar 14, 2019
cabailey48
I spoke with salesman and sent my credit application in. I haven't heard anything else from this person
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for bringing your concerns to our attention, and we appreciate you taking the time to speak to our sales manager regarding this issue. While our sales team is always available to assist our customers through the credit and financing process, we serve only as medium that connects our customers with the bank; we do not represent the bank itself. Because of this, any contact or decision regarding the status of a credit application would come from directly from the bank rather than from our staff. Unfortunately, we have no control over the speed or outcome in which the bank processes suc
 Más ...
mar 11, 2019
Dealer was prompt to respond.
Respuesta del concesionario actual:
Thank you for sharing your review!
mar 7, 2019
Excellent costumer service from Mr Youssef
mar 3, 2019
Great experience dealing with them
Respuesta del concesionario actual:
Austin, it is always our pleasure. Thank you for your time and business at Fitzgerald's Auto Mall for Frederick!
feb 5, 2019
Chris Leighton
Great service quick very helpful
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your 5 star rating.
ene 26, 2019
Waaazooo
Started to discuss the purchase of a car. The dealership poofed and stopped replying without notice. I assume they sold the car while discussing with me, which is fine...but be transparent with your buyers.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We always strive to be ever vigilant in our communications with our customers. In this instance, our sales person dropped the ball. No excuses. I have spoken to the sales person and she says she missed your last email. I have been told that she has since been trying to reach you regarding the vehicle. Please contact me direct at (301) 696-9200 with any other concerns you may have. We would still love to assist you.

Thank you,
June Rutkay
General Sales Manager
ene 16, 2019
Arthur Storey
Maintaining contact through email and phone calls
Respuesta del concesionario actual:
Thank you for your 5 star rating!
ene 14, 2019
Salesman was nice and helpful. The car on the other hand was not as described. The exterior condition was poor, and there were obvious mechanical issue with the engine that the dealership admired they ignored when pushed. Based on this, they lost my trust, and lost the sale.
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We are sorry you felt that the vehicle that you came in to see was not in the condition you thought it should be in. We put all of our vehicles through our rigorous 138 point inspection, which surpasses the Maryland State Inspection. All of the items on the 138 point inspection are warranted for 45 day/1,250 miles. We would love to assist you. Unfortunately that vehicle was sold that day, so perhaps we have something else that may interest you? Please contact June Rutkay or another member of our management team at (301) 696-9200 so that we may be of further assistance to you. We look forward t
 Más ...
ene 4, 2019
Salesperson was very knowledgeable about the models and options available for the vehicle I was interested in. Very accommodating and exceptional customer service.
Respuesta del concesionario actual:
We are pleased to hear that our sales associate was able to provide truly exceptional service.
nov 17, 2018
Responsive
Respuesta del concesionario actual:
Thank you for your feedback.
oct 28, 2018
They were very prompt in returning my inquiry. Unfortunately, the vehicle want the right fit for what I was looking for.
Respuesta del concesionario actual:
Thank you for giving us an opportunity to do business with you.
oct 24, 2018
Great experience ended up purchasing this vehicle
Respuesta del concesionario actual:
Kenny, we are pleased to hear that your recent experience was great. Enjoy your new car!
oct 24, 2018
mnmbright Bright
Gary Randall responded within minutes of my email. He was very polite and professional in responding to all my inquiries. It was a pleasant experience. Thanks Gary.
Respuesta del concesionario actual:
We thank you for your time and business.
oct 20, 2018
jbhhhauto
great dealership fast response
Respuesta del concesionario actual:
Thank you for your kind words.
oct 15, 2018
GuruX51B6
Responded promptly and with detailed information about state and non-state car repairs needed post purchase
Respuesta del concesionario actual:
Thank you for your positive feedback regarding your recent experience.
oct 14, 2018
Pete was very nice when I arrived they have sold this car. Pete worked with me and did everything he could to find me a car in my price that I would like.
Respuesta del concesionario actual:
Thank you  for visiting our facility. We look forward to servicing you again in the in the future!
sep 26, 2018
TowsonMD
Great Communication
Respuesta del concesionario actual:
We appreciate your positive feedback.
sep 20, 2018
Responsive
Respuesta del concesionario actual:
Brenda, Thank you for your positive feedback on your recent experience.
sep 12, 2018
Fitzgerald was quickly responsive and very attentive.
Respuesta del concesionario actual:
Thank you for your kind review!
sep 10, 2018
Excellent
Respuesta del concesionario actual:
Thank you  for your positive review.
ago 16, 2018
Price was a bit more than the condition of the vehicle was worth. Dealership was open about it needing a bit of work and this was a 'quick as is sale'.
jun 24, 2018
Stay far away! Classic dealership, ten guys out front hunting you down. Changed four sales reps before ever getting in the car. Test drove it and the guy was reaching over up shifting for me. I drive a manual daily, I think I can handle the paddles. They came back with a ridiculous offer on a $40,000 car. An looked at me all funny like “how dare I refuse his offer of $65k at 60mths at a 1,079 a month. It’s just kept getting worse and I was only there for a hour an a half before I walked out. Bottom line, go else where for a car.
6 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
I’m sorry you were unhappy with your experience with us. I’m sorry you feel our pricing was not what you had hoped. We are a posted price dealership and we try our hardest to be as competitive as we possibly can, taking out the hassle of negotiating the best deal. What transpired between our sales team and yourself, I just can’t fathom.  I expect a certain decorum in our sales associates, and none of what you state was professional.  I will need to investigate what occurred. On your earliest convenience please give me a call at (301)696-9200. If you would be so kind to give m
 Más ...
jun 23, 2018
sbranden
We test drove this vehicle on Friday evening, 6/22/18. The rep we had was young, had only been working there for about 3mo., but was very courteous and helpful. He didn't have all the answers, but he honestly told us when he didn't know something and that's fine - I'd much rather have that, than to have somebody try and bluff their way through something and give incorrect or even misleading info. The car was solid and will probably make somebody a good car - we're still looking though for now.
4 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
I would love to speak to you about your recent experience, it is important that all of our customers receive the best customer experience possible. Being able to understand where we fell short will allow me to correct the behaviors that let you down, and allow me to help with any unanswered questions. Thank you for your feedback and feel free to reach me at 301-696-9200. Thank you, Ron Namendorf, Import Sales Manager.
jun 19, 2018
GuruTZT8C
Informative.
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your review.
may 27, 2018
GuruW6JMN
The dealer was very helpful
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate your review!
may 22, 2018
Although I didn’t end up purchasing the vehicle I inquired about, the sales person was diligent about answering my questions.
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate your feedback.
may 21, 2018
Seemed honest and helpful. I bought the car.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your feedback.
may 16, 2018
amina wright
No problems kept in touch
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate your feedback.
may 8, 2018
Kelley Chambers
The dealer was very helpful
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your kind feedback.
may 7, 2018
hello , i talk to dealer he was nice and he told me the things i needed to know and was friendly , good guy !
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate you for taking the time provide your feedback!
may 7, 2018
Very polite
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate your review.
may 6, 2018
Dealer was responsive and honest.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your feedback.
abr 23, 2018
Earlsworld
Contracted me once but didn't reply back to follow up questions
5 persona/s le/s resultó útil este Evaluación.
Marcar como útil
abr 20, 2018
The whole team was great.
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
abr 17, 2018
I did receive a reply very quickly from someone at this dealer. However they were not helpful and even rude about my budget. They did not seem interested in actually helping someone who has limited funds and did not want to finance something.
6 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate you taking the time to share your feedback as we are always looking for ways to improve our sales process. On your earliest convenience, please contact our Sales Manager, June Rutkay at (301)-696-9200 so that we can further address your concerns.
abr 10, 2018
Mturner1
Lot was so full of cars, I couldn’t park . People/ dealer were abrupt and very unwilling to work or help me find a car that would be a good fit for my daughter. Won’t ever go back or recommend them
8 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Mturner1,

I am the General Sales Manager here at Fitzgerald Auto Mall and I am sorry you were unhappy with your experience with us.  I would love the chance to speak to you personally.  If you could contact me so that I can address the matter. My number is 301-696-9200. I look forward to hearing from you.

Sincerely,
June Rutkay

General Sales Manager
Fitzgerald Auto Mall- Frederick
(301) 696-9200 ext. # 14270
rutkayj@fitzmall.com
abr 10, 2018
Guru5ZH3M
He keep it respect ✊
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
abr 4, 2018
They respond to me more than once and took my credit application
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
mar 19, 2018
Received great orientation on the purchase of a used Mini-Van. Were very helpful. Plan to visit them this week.
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
mar 17, 2018
Guru5RQ95
Good response
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
mar 16, 2018
Very professional, answered all my questions expeditiously with superior customer service!
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
mar 15, 2018
Very fair and honest.
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
mar 13, 2018
Responded very quickly, thank you
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
feb 27, 2018
Excellent follow-up.
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
feb 26, 2018
Very prompt and respectful even tho I didn’t purchase the vehicle Thanks
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for taking a moment to provide us with your feedback. We know that many of our customers enjoy shopping for various vehicles before selecting "The One".
feb 15, 2018
Good
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for providing a 5 star rating regarding your experience!
ene 22, 2018
Excellent dealership!!!
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
ene 19, 2018
They quickly responded to my inquirey and offered alternate possibilities.
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your feedback
ene 16, 2018
Promptly responded- no pressure at all!
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your feedback and we are glad that your Fitz Way experience was positive.
ene 1, 2018
Vasiceklukas
I have good experience with this dealership
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for taking the time to provide your feedback
ene 1, 2018
Great feedback and attention!
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate the 5 star rating
dic 29, 2017
canye
Well it was an awesome and a different level experience i had at Fitzgerald car shopper the ladies who attended to me were awesome and incredible i.e ASHLEY and LUNA hope I haven't gotten the names all mixed up LOL. They both acted professionally and gave me a listening ear and responded properly to all my question with no hesitation and though many paper work to sign but it was worthy because it was fun all through until i left the office.
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
dic 21, 2017
Friendly and informative salesman and also the financial counselor. I love the car and would buy from them again.
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your kind words.  Happy to hear you love your new car!
dic 17, 2017
Crazymimi
Fantastic they were helpful and professional.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thanks for this glowing review! We hope to see you again.
dic 10, 2017
Carlando
Didn’t end up making a purchase from them but found them very helpful.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Happy to hear it! Let us know if we can help you in the future.
dic 9, 2017
Bs2962
they followed up twice.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thanks for the 5 star rating!
dic 3, 2017
Pete was great! Still working with him.
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thanks for this great review, Trish!
nov 19, 2017
The contact to me one time only and they never call me back
4 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Hi, Mauricio.  I'm sorry to hear this.  We would like to speak to you about your experience so that we can address your concerns.  Please contact our customer relations manager, Sylvia Westerlund, at 301-696-9200.  We look forward to hearing from you.  
oct 31, 2017
Suv was a mechanics specail, no mention of that on website description or after speaking to sales rep. Dealership wanted another $6000 for repairs.
9 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Josh, we take our customer feedback seriously and we would appreciate the opportunity to look into this on your behalf.  Could you please contact us and provide us with more information?  Our vehicles are listed on our Fitzgerald website according to various criteria.  We do our best to provide accurate information with the criteria on the vehicles on our websites.   We apologize for any miscommunication from our sales representative if this occurred.  In order to make any improvements if necessary, we would need to know more.  Please contact Alicia Umbel – Customer Relations Manager at
 Más ...
oct 26, 2017
Guru9G5X6
Good customer service
0 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We appreciate your honest feedback. We're happy to hear you've been well taken care of by our team.  Please let us know if there's anything else we can do for you. See you on the road!
oct 24, 2017
. Communicated with sales person and General Manager regarding rip in driver seat. no active or follow up interest from dealership to correct problem. So we went elsewhere
3 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We would like to address your concern but we have no identifying information.  We have processes in place to address this type of concern easily and with very little inconvenience to our customers and would like to hear more.  Please call at your earliest convenience.  Sincerely, Sylvia Westerlund Customer Relations Manager 240-629-7369
sep 23, 2017
Had a great experience; the sales people were very knowledgable about performance cars. Loved the no-haggle price policy as I'm not a good haggler. I researched this model and the price was very reasonable for the car. I would buy another car from this dealer.
Respuesta del concesionario actual:
Thank you for your kind words.  We are glad you are happy with your buying experience.  Please let us know if we can assist any further!
Leer 25 evaluaciones anteriores
jun 12, 2017
Bigmarc50
Didn't play any games, drive from Baltimore to Delaware and bought my 2016 Chevy Tahoe
Respuesta del concesionario actual:
That's great to hear! Thanks for making the drive to us.  We hope you enjoy your new Chevy Tahoe!
ene 9, 2017
Good
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you, Juan!
nov 6, 2016
The sales rep followed up with a car.
Respuesta del concesionario actual:
Thanks for the review, David! If you have any further questions please give us a call at 301-696-9200.
oct 29, 2016
The truck pictured on your site is not the truck on their lot. The one and only Tacoma on their lot shares the same VIN but has after market rims cheesy rubber fender extensions and used to have commercial lettering/logo on the door. Which when questioned about two different people denied. What else are they lying about?
11 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Hi, Fred.  The photo of the vehicle is the vehicle on our lot.  Please feel free to reach out to June Rutkay at 301-696-9200 if you have any questions.  
sep 9, 2016
This is a no haggle dealership, which I like. They give it to you straight with no pressure.
4 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for your kind words, Micah.  Glad that you enjoy "The Fitzway" of doing business.  Please reach out to us if you have any further questions at 301-696-9200.
jul 17, 2016
Didn't reply from the first email but after that they responded really quick and got straight to answering my questions. If I ever buy a car again I would recommend this dealer.
Respuesta del concesionario actual:
I'm glad to hear we were able to help out!  Thanks for the recommendations; they mean a lot to us! Enjoy the new vehicle.
jul 14, 2016
The dealer wasn't able to help me find my car even after they told me to come in person (twice) and they will search in person. However I learn and understand some of their search process and was able to get a volt premier model in NY on the last day of GM special for just 30k OTD! Happy with my car now but this dealer didn't do enough for me to get my car until I did the research myself on the last day. The managers there did everything they can on the last day however it was their sales associate that drag my time for two days and no doing anything until their managers step in. So for their managers I give them A for trying to find me a volt on the last day of GM promo.
2 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
We are sorry that you are not happy with your experience with us on your request for a new vehicle.  We strive to make every purchase as hassle free as possible.  Due to the nature of the 20% off sale it was very difficult to obtain the vehicle that you were interested in as we were sold out of similar vehicles and other dealers were not willing to dealer exchange because of this.  I’m sure that you can understand that our policy on a vehicle request from another dealer comes with a commitment from the customer, hence why the sales person wanted you to come in.  Again, we are sorry that
 Más ...
jun 10, 2016
Good overall experience with buying a new car. Great salesman. Finance got the deal done with a good interest rate.
Respuesta del concesionario actual:
Hi Scott, thank you for purchasing a car at our Frederick Auto Mall.
abr 28, 2016
Very good customer service.
Respuesta del concesionario actual:
Thanks, Jean! We appreciate your 5 star rating!
abr 12, 2016
Dealer was honest with pricing and is a no haggle dealer.
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
Respuesta del concesionario actual:
Thank you for the rating, Gil! We hope that all of your questions were answered while you were with us.
mar 12, 2016
The dealer was very nice and helptul
feb 25, 2016
Responsive, never had a chance to use.
feb 16, 2016
Slow initial response. Subsequent contact was courteous. Did not buy the car.
may 26, 2015
Good
1 persona/s le/s resultó útil este Evaluación.
Marcar como útil
may 15, 2015
They don't seem to have what I need
may 13, 2015
Good
abr 30, 2015
I went and made a deal. filled out paperwork and waited. 2 hours later 45 min. after closing they came back and cut the offer on my trade in half . i dont feel this is acceptable. I have dealt with them for years. and this is the second very bad experience this year.
abr 23, 2015
Good
abr 7, 2015
Salesman emailed the description of the vehicle and called
mar 18, 2015
The dealer was very informative
mar 7, 2015
Great
feb 27, 2015
Mr Lawson was very responsive and courteous during my visit. I would highly recommend the dealership and the salesman.
ene 17, 2015
Awesome. Mark Lawson is great.
ene 4, 2015
The dealer responded but the car I wanted had been bought. The dealer had another car of a higher value.
oct 28, 2014
Great

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