Clay Cooley Nissan-Duncanville

Good

Very nice

Great contact

Respond fast

Quick response even after hours. Went in to test drive and left with a new car (not the one I viewed but the one just for me). Definitely recommend!

Very very bad customer experience . Doesn’t give second key; charged me for reconditioning for outside damage, to do deep cleaning service. But they didn’t do anything. The price was 10903 but they charged me 11610 on purchase agreement contacted several times to the dealership but they didn’t take an effort to solve my problems

Bait and switch dealership, unwilling to answer whether their quoted price included CPO certification costs. Not very difficult to answer with a yes or no. However, they peppered me back with multiple emails bypassing my simple question in order to get me into dealership. Why would I go in ?

Although, I did not buy the car for personal reasons the salesman Hugo was very helpful. This was my first time at a dealership and did not know what to expect but his personality made me and my fiancé feel welcomed. Would very much recommend asking for Hugo!

Dealer was very responsive but I was eventually not interested in the car.

Quick response by sales people

Excellent. I highly recommend this dealership to anyone looking for a vehicle. Thank you.

They were absolutely great.

The internet price is not the actual price. And the sales people seam like they are reading a script rather then listening to what you have to say.bed service.

Love the fact that they not only want to sell a car..... they work hard to get the car the customer wants to own!!!! Thank You.....

They sent me photos when they replied which was extremely helpful, as I had looked at dozens of explorers ... very courteous on the phone and answered all my questions.

My experience was a bit longer than I anticipated but, I got what I came for!! Thank you, Nicole B.

The original price for this car was $20,700 - I still have the original ad. I expressed interest in purchasing it last week but they tried to pressure me into financing it through them. And yesterday, when they finally made it seem like they were okay with me financing it through my bank, they tried to pull a Jedi mind trick by changing the price to $22,367 and claiming they lowered the price to help me purchase it.......like I wouldn't notice they actually went up on the original price.

Dealer responded, but didn't answer my questions in email or text and was not available at the times I had provided for a call or a visit.

Customer service was great

The internet price is not the actual price. And the sales people seam like they are reading a script rather then listening to what you have to say.

Too many miles. Dealers are nice.

Uses the old bait and switch method! Not my style. Don't advertise for the online listed amount to get people in the door and the surprise them with a $2,000.00 charge for a warranty you say has to be taken in order to buy the vehicle. The online pricing is BS!

Great experience, they got me the car I wanted. Thanks to Mo and Pa. I am sending everyone I know here..

Was treated very well by all. I did get the car that I wanted.

good I did not buy the car at this dealership but they did very well with getting back to me with every question I had

Very responsive

This is the best dealership I've ever been to, the entire staff was amazing. My salesmen Juan Gonzalez and Jose Melgar were absolutely awesome, they went way above and beyond what other salesman I've dealt with would do. I left their dealership totally satisfied and happy in my new car!!!! Please if you need a vehicle make this your firdt and only stop

Beware Price listed is not what you pay!!! We agreed on listed price on car guru. When we get there they add almost $3000 in “ connection and protection “ charge. We said we didn’t want either.. too bad. So really price advertised add about 10%. The old “ bait and switch”.

Quick to be of service

Very quick to respond.

James Sheppard is the man.

This team was very prompt in responding to my email

Great dealer, honored the price on car gurus and I'm still dealing with them

I like Clay Cooley Nissan, they responded to my requests very promptly and in a respectful manner. I haven't made a decision yet, but will keep looking for the cars on sale on this site and will recommend my friends to do so.

Great experience with John! He was very helpful and friendly throughout the whole buying process. He wasn't pushy and very upfront about everything.

Advertised vehicle as CPO. I called to confirm the sales price for a CPO. After driving 135 miles, we were informed that it was an additional $3000 to have it certified. VERY MISLEADING ADVERTISING!

This location is where you want to go if you have bad credit or just starting, or if you like the Nissan brand of car. I have very bad credit, they were able to get close to what I wanted on payments and down payments.they went out of their way to help help me get into a car, and start rebuilding my credit. If I could I givecthis location a 10+ rating!! Thank you CarGurus and Duncanville Clay Cooley, But most of All thank you Jesus Christ my Loard and friend!!

Experienced, knowledgeable and very helpful.

Dealer responded quickly

Quick response even after hours. Went in to test drive and left with a new car (not the one I viewed but the one just for me). Definitely recommend!

Good people to work with...

The staff was super professional and persistent, but in the end I couldn’t commit to the car. It was no fault of theirs. They were great. I just wanted to what else was out there and found a better deal.

Very nice

This is the best dealership I've ever been to, the entire staff was amazing. My salesmen Juan Gonzalez and Jose Melgar were absolutely awesome, they went way above and beyond what other salesman I've dealt with would do. I left their dealership totally satisfied and happy in my new car!!!! Please if you need a vehicle make this your firdt and only stop

Quick to be of service