Armstrong Volkswagen

20000 McLoughlin Blvd
Gladstone, OR 97027
Mapa e indicaciones

Ventas: (503) 470-6877 Servicio: (503) 342-8132

Hoy 9:00 A M - 8:00 P M (Cerrado ahora)
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Ver Concesionario

Armstrong Volkswagen

53 reviews
Hoy 9:00 A M - 8:00 P M (Cerrado ahora)
20000 McLoughlin Blvd
Gladstone, OR 97027

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
5 ene. 2020
They did a great job. Wonderful experience
¿Te resultó útil este(a) review? | No
18 dic. 2019
We purchased a beautiful used Rav4. Car was in pristine condition and had all issues taken care of. Mark was a great sales consultant, very knowledgeable and honest. A great place to buy a used car!!!
¿Te resultó útil este(a) review? | No
11 dic. 2019
Havent purchased a vehicle yet. But they are very responsive, and accomodating.
¿Te resultó útil este(a) review? | No
1 dic. 2019
Outstanding experience. Joe was a pleasure to work with. Purchased the vehicle in a reasonable amount of time. I would highly recommend this dealership.
¿Te resultó útil este(a) review? | No
26 nov. 2019
Very patient and helpful
¿Te resultó útil este(a) review? | No
24 nov. 2019
Responded promptly but we couldn't make a deal.
¿Te resultó útil este(a) review? | No
16 nov. 2019
Hope to see the car today. Very responsive.
¿Te resultó útil este(a) review? | No
30 sep. 2019
Super nice no stress
¿Te resultó útil este(a) review? | No
28 sep. 2019
They were attentive and knowlegable. And there was no pressure. Great experience!
¿Te resultó útil este(a) review? | No
23 sep. 2019
They followed up quickly and were nice to work with.
¿Te resultó útil este(a) review? | No
5
27 ago. 2019
I've been there three times, always get someone new, the car wasn't there two of the three times, I leave my information and never hear back.
¿Te resultó útil este(a) review? | No
10 jul. 2019
Excellent customer service from Steve Simmons of Armstrong Volkswagen. Just wish I wasnt out of state or I would likely purchase this car.
¿Te resultó útil este(a) review? | No
25 jun. 2019
We purchased this car, The sales person was helpful however it took several hours to get the paperwork completed on a cash sale. I guess they were short a closer.
¿Te resultó útil este(a) review? | No
6 jun. 2019
1st impression. Salesperson (Lori) is your stereotypical car sales person. She Wouldn’t answer my only question. I asked “Without Haggling and wasting anyone’s time what is your absolute best OTD cash price”. Instead she provided me with blah blah blah, our dealer has to pay to inspect and certify these VW’s and we don’t discount them blah blah blah. (At no point did I ask what they purchased the car for or how much $ they had into the car.) So I responded thanks anyways. This person clearly wants to waste my time instead of selling me a car. No thank you. I expected way better service from an Oregon dealership. I guess customer service is dead here.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 abr. 2019
Everyone at Armstrong was kind, straightforward, and extremely accommodating. They had the best price on the vehicle I was looking for by about 10%. They agreed to work out some issues with the car before purchase, and scheduled a second test drive after. Even having signed several documents stating the used vehicle is “as is” and any issues discovered after purchase were mine to deal with, they have gone out of their way to provide missing owners manuals, and correct a problem with the navigation system. This is the first vehicle purchase I’ve made without a single negative interaction with the dealer. I have been extremely impressed, and highly recommend.
A 0 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 mar. 2019
Good experience overall. Friendly staff, accurate listing, prompt communication. Would recommend to others.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 mar. 2019
I had a great experience here. They were quick to reply about a vehicle I was interested in. So I went down and bought it. Denis the salesman was easy to deal with also. Raul in finance made the process easy to understand and helped me find a low interest rate too! The day after I bought the vehicle, I noticed that my license plates weren’t on. Come to find out there was some mix up and Raul definitely went above and beyond to correct the problem and made sure I received them in a timely manner.
A 1 de cada 1 personas les resultó útil este(a) review.
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3 mar. 2019
Responded promptly and answered my questions
¿Te resultó útil este(a) review? | No
2 mar. 2019
Very quick to reply plus follow up a couple days later from sales manager.
¿Te resultó útil este(a) review? | No
28 feb. 2019
Lori and everyone at Armstrong bent over backwards to make a long distance purchase go so easily. The Audi A8L TDI I purchased from them is flawles. The ease at which I was able to purchase the car from Southern California is a testament to the level of customer service that they provide. We flew up from Palm Springs to Portland within an hour of arriving at the dealership We were on the road back to California. All the paperwork was ready when we arrived and it was the easiest most pleasant car purchase I’ve ever made. I would go with the 1150 miles just to get my car from Armstrong next time. That’s how good they are.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 feb. 2019
Good communication however I didn’t buy from them after all.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 feb. 2019
Professional, courteous. Highly recommended
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 ene. 2019
Yes. Love it but I am stuck in Klamath Falls until next week. Should be in Eugene area next week. Thank you Dawn
A 0 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 ene. 2019
I enjoyed working with Matthew the sales person. Did not enjoy working with the financial sales person. To much pressure to purchase extended warranty and other packages.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5
31 dic. 2018
I bought this car. Good experience. Bill literally went the extra mile.
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 dic. 2018
Very helpful!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 dic. 2018
They took care of us, and I was happy with there service.
A 0 de cada 1 personas les resultó útil este(a) review.
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11 dic. 2018
Very good to work with. Made a very good deal with them, Craig & Lou.
A 0 de cada 1 personas les resultó útil este(a) review.
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6 dic. 2018
No pressure, very friendly and helpful
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 dic. 2018
I had a great experience working with Joe Couch from Armstrong VW. He was quick to reply to my email questions and ready to work with me when I came into the dealership. I got a fair trade in amount and a great New car!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 nov. 2018
Excellent service. Responded to questions/returned phone calls right away. Organized. Polite. Respectful. Not your typical sales/marketing attitude. Relaxed. Not the attitude of trying to "get that sale" and make money - more of an attitude of how can I help you get what you need - let me know - I will not hound you and try to sell you anything to make a sale.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 nov. 2018
Didn’t buy this car but I bought something else. The folks there are nice, prepared and want to actually sell you a car as opposed to wasting my time like other local VW dealers.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 nov. 2018
I didn't go to the dealership but they responded promptly. They were very nice and answered all my questions.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 nov. 2018
Good customer service, the wait was a bit too long but good overall.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 nov. 2018
Lori was fantastic to deal with. She was super knowledgeable and she took her time to make sure I found my new car! I was honestly dreading going car shopping and she and Nick (in financing) made this a delightful experience!!! I love my 2015 VW Tiguan!!!!!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10
26 oct. 2018
Answered quickly. Did not reply to my counter offer.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 sep. 2018
Yes, sales persons are help full.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 sep. 2018
Contacted me immediately regarding my car I was interested in. Very friendly and courteous.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 sep. 2018
Very courteous sales and support staff. No pressure at all.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 ago. 2018
The lady who responded initially was great; however there was no follow-up received by a sales person. The internet coordinator has been helpful. So far I have been unable to connect with a sales person.
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 ago. 2018
I’ll buy and recommend this dealer to anyone. Great experience!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 ago. 2018
They were great. I’m getting ready to order a 2019 Golf R at MSRP and they were very helpful. They are about the only dealer in Oregon selling Golf R’s st MSRP....most are selling at $3,000 over sticker.
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 jul. 2018
Fair on price. Sale person Dan was busy and pushed us off on another sales person, even through new we were coming in.
A 3 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 jun. 2018
straightforward and timely quote process, nice to work with.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 jun. 2018
Excellent Customer service, easy Communication, Too COLD inside the show room!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 may. 2018
Lori was great. Very helpful and friendly.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 may. 2018
Bought a TDI Passat at Armstrong. Pleasant to deal with.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 mar. 2018
Very prompt in returning my call
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 mar. 2018
Michael was clear direct and honest. I got a very fair trade in on my old car that had some issues to resolve. I left with a beautiful car with low miles that was impeccably maintained, for less than similar cars with twice as many miles at other dealerships. I would definitely return to this family owned dealership to work with Michael again.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 feb. 2018
Prompt response to inquiry. SEL Premiums are rare birds and they had one for sale.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 feb. 2018
Awesome service ! I recommend this Delear to any one who looking to buy a car with the best price around and professional customer service ! Couldn’t be more satisfied specially with the sales girl lauri she is awesome and respectful
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 feb. 2018
Lame. All I got was a one word response. Sold. Car was listed still 3 days later.
A 5 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 ene. 2018
Nice. Easy to deal with. Unfortunately couldn't make the deal.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 ene. 2018
Very fast contacting me. Thank you
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5
30 nov. 2017
Quick, personal response on this and previous inquiries.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 oct. 2017
Easy to work with, honest.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 oct. 2017
They were quick to email but not follow up. I had to send several emails if the truck sold as it was no longer on line. I asked to have someone call me no one did. Not a great experience would not do business here not professional.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 oct. 2017
Bill Sanders was an absolute pleasure to deal with. The whole crew was fantastic! My wife ended up giving Bill a hug at the end because he was so easy to deal with!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 oct. 2017
Awesome dealer. Friendly and helpful.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
12 oct. 2017
Outstanding response rate and excellent follow up with answers to numerous questions concerning the vehicle. There is a reason I'm a return customer to Armstrong!!
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 oct. 2017
Very odd experience that felt entirely unprofessional. There were two different people that contacted me to communicate, and one of them kept using one word email responses with emojis...very strange. Anyway, nice enough and got back to me quickly but wouldn't do business with them.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 jul. 2017
It was an inquiry. Armstrong did reply, however I am not ready to buy.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 jul. 2017
Everyone was very professional and I felt informed on most details. I got a great deal and the negotiations were very short. So was the financing and final signings (although I got there early for that).
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 may. 2017
Good called and gave information needed
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 mar. 2017
Quick reply still looking
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 mar. 2017
they gave me plenty of notice that car had already sold
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 mar. 2017
Easiest car purchase I have ever made, and I have purchased a lot of cars. Got a great deal on the car and it was as advertised, looked just like the day it was driven off the lot when new. Dan was very good in the internet sales department, and they met my expectations on price. I was from out of state and they shopped the best rate for me and even paid a fee to the lender to get me a lower rate to meet my terms. They picked me up and from the airport and explained to me when I got to the dealership that while doing predelivery inspection on the morning I was picking up the car, they learned the battery was low on charge, so they replaced it while I signed the papers. I didn't have to ask. They also gave me 3/4 tank of gas for me to drive it off the lot. Overall this is the best dealership I have ever worked with, and I would gladly make the plane trip again to purchase a car from them in the future.
A 4 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 sep. 2016
no hassling, prompt returns via email
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 sep. 2016
Awesome experience! Joe Couch the salesman was amazing to work with. They worked with us & everyone from the sales manager to finance guy was great!
A 0 de cada 1 personas les resultó útil este(a) review.
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25 ago. 2016
good communication
A 0 de cada 1 personas les resultó útil este(a) review.
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15 abr. 2015
Great price, nice service from dealer reps. Very timely and efficient.
A 0 de cada 1 personas les resultó útil este(a) review.
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18 nov. 2014
Buying a car means paperwork, so no car purchase is hassle free. But, I'd say my experience with Armstrong Volkswagen was as close as it gets. They gave me all the information I needed to make educated decisions at all steps in the process.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No