All Star Ford Lincoln

Internet Approved, Blue Oval Certified

Ventas: (225) 490-7637 Servicio: (855) 338-1850

Hoy 9:00 A M - 8:00 P M (Abierto ahora)
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Ver Concesionario

All Star Ford Lincoln

27 reviews
Hoy 9:00 A M - 8:00 P M (Abierto ahora)

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
6 ene. 2020
Staff was great...overall I had a good experience..
¿Te resultó útil este(a) review? | No
10 ene. 2020
Respuesta del concesionario actual:
Miguel, thank you for allowing us to assist you with your needs. We appreciate your kind feedback.
12 dic. 2019
Dealer timely contacted me about vehicle to schedule a test drive. Sold before I could visit dealership. Was on my way to look at another vehicle on lot when the salesman called to say that vehicle was sold.
¿Te resultó útil este(a) review? | No
14 dic. 2019
Respuesta del concesionario actual:
Hello,

Thank you for considering us when shopping for your vehicle. I apologize that the vehicles in which you were interested sold before you had the chance to view them. Please contact me if I can help you with anything else or you would like to discuss your experience.

Best regards,
Customer Relations Manager
reviews@allstarautomotive.com
8 oct. 2019
Expressed interest in the SHO, talked with dealer and let them know that it would be a couple of weeks before I could get to the dealership, emailed copy of title for trade in and ran a credit check which was good. I took a hard hit to my credit rating only to have the car sold before I could get there. For anyone wondering, that's the equivalent of about $50 a month added to your car payment if you have your credit run again at another dealership for another car.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 oct. 2019
Respuesta del concesionario actual:
Hi,

We extend our personal regrets to learn you felt disappointed the vehicle you were interested in purchasing was unfortunately already sold. Your feedback is truly important to us and we would like to connect with you about any dissatisfaction you may have experienced during your shopping visit. When you are available, will you please share with us your preferred contact information to discuss? Thank you for your time.

Best,
Customer Relations Manager
reviews@allstarautomotive.com
19 sep. 2019
good response
¿Te resultó útil este(a) review? | No
20 sep. 2019
Respuesta del concesionario actual:
Robert, thank you for the positive feedback! We are happy to know that our team was responsive and we hope that you will continue to contact us. Have a good day!
23 ago. 2019
Very prompt and helpful, but didn’t have what I was looking for.
¿Te resultó útil este(a) review? | No
26 ago. 2019
Respuesta del concesionario actual:
Pat, thank you for the positive feedback! We are happy to know that you had a good experience with us and that our team was prompt and helpful. We hope that you will contact us again soon!
15 jul. 2019
Very helpful, the information was accurate about the truck. The sales councilor was very professional and nice
¿Te resultó útil este(a) review? | No
15 jul. 2019
Respuesta del concesionario actual:
Thank you for sharing your positive review and feedback! Please let us know if we can do anything else for you!
10 jul. 2019
The person I spoke to over the phone gave me a trade-in range on my car of $13500-$15500, depending on the condition which was close to excellent in my opinion. When I went to dealership, their final offer on my car was $13009. Their excuse was that the truck they were offering was reduced so much they could not give me any more for my trade. This sounds like car dealer rhetoric to me. They also used NADA to show the value of their truck but used KBB when they showed me how much mine was worth. To me, this is deception.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
12 jul. 2019
Respuesta del concesionario actual:
Hi Rick,

We are sorry to hear that you feel misled due to any miscommunication in regards to your trade-in experience. We take your feedback seriously and would like to speak with you further about your experience. Please reach out to us at your earliest convenience.

Best,
Customer Relations Manager
reviews@allstarautomotive.com
17 jun. 2019
They helped me every step of the way to get the car I wanted!
¿Te resultó útil este(a) review? | No
18 jun. 2019
Respuesta del concesionario actual:
EJ, thank you for the positive feedback! We are happy to know that our team was helpful in getting you the car you wanted. We hope that you will contact us again soon!
3 jun. 2019
5 Star Dealer! All Star had the EXACT truck this Texas girl couldn't find at home! Low miles, low price, extremely helpful and friendly staff were the icing on my truck shopping experience with them! Shop here first!!!
¿Te resultó útil este(a) review? | No
3 jun. 2019
Respuesta del concesionario actual:
Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!
22 abr. 2019
They were great
¿Te resultó útil este(a) review? | No
26 abr. 2019
Respuesta del concesionario actual:
David, thank you for the positive feedback! We are happy to know that our staff was great and we hope that you will contact us again soon!
3 abr. 2019
Bought a truck from them. I was helped by Dallas and Daniel. They went out of their way to make my purchase experience exceptional. This was the easiest car buying experience I’ve ever had. Thank you
¿Te resultó útil este(a) review? | No
8 abr. 2019
Respuesta del concesionario actual:
Thank you for the positive review and rating! We are happy to know that your car buying experience with us went well and with the help of Dallas and Daniel who provided exceptional customer service. We hope that you will visit us again in the future! Enjoy your truck!
29 mar. 2019
Very responsive
¿Te resultó útil este(a) review? | No
1 abr. 2019
Respuesta del concesionario actual:
Mike, thank you for the positive rating! We are happy to know that our staff was responsive and we hope that you will contact us again soon! Have a lovely day!
23 mar. 2019
Not a good one was on the phone going to drive 3 hours to get vehicle just about the time I was leaving they told me the truck had sold come to find out sold 3 days later not good business.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 mar. 2019
Respuesta del concesionario actual:
Hi Ty,

We are sorry to hear about your disappointment in regards to any inconveniences that may have occurred while shopping with us. Your feedback is important to us and we would appreciate the opportunity to speak with you to address your concerns. Please email us at reviews@allstarautomotive.com with your preferred contact information.

Best,
Customer Relations Manager
reviews@allstarautomotive.com
3 feb. 2019
Very professional staff. Coach was my salesman and kept me informed every step of the process.
¿Te resultó útil este(a) review? | No
3 feb. 2019
Respuesta del concesionario actual:
Thank you for choosing us for your automotive needs! We appreciate your business and hope to see you again.
24 ene. 2019
Quick response time and Don was EXTREMELY helpful!
¿Te resultó útil este(a) review? | No
26 ene. 2019
Respuesta del concesionario actual:
Erin, thank you for the 5-star rating and great review! We are happy to know that you were provided with a quick response and that Don was extremely helpful. We hope that you will visit us in the near future!
13 dic. 2018
The salesman I met with was great...very professional, low pressure, I would absolutely go here again. I didn't care for the truck but that was no fault of the dealership, just personal preferences.
¿Te resultó útil este(a) review? | No
14 dic. 2018
Respuesta del concesionario actual:
Thank you for sharing your experience with us, Charles! We're happy to hear our team was able to meet your expectations and we hope that in the future you'll consider us for your purchasing needs again.
13 dic. 2018
outstanding people
¿Te resultó útil este(a) review? | No
14 dic. 2018
Respuesta del concesionario actual:
Thank you, Mac! We're happy to hear our team met your needs.
24 oct. 2018
Big O is the man! Quick/great deal.
¿Te resultó útil este(a) review? | No
25 oct. 2018
Respuesta del concesionario actual:
Lynn, thank you for taking the time to leave us a positive review and rating! We are happy to know that your experience with us went well and that your sales representative was quick and got you a great deal. We hope to see you again in the near future! Have a good day!
17 oct. 2018
I was told it was available for me to come check it out. A 2 hour drive to dealership found out it had been sold days before. No accident reported on truck but I could see where the bed of truck drivers side in front of rear tire had been bondo and painted.
¿Te resultó útil este(a) review? | No
19 oct. 2018
Respuesta del concesionario actual:
Hello Gary,

Thank you for taking the time to give us your honest feedback. We understand how valuable your time is and would like the opportunity to speak with you about your recent visit to our dealership. Please reach out to me when you have a spare moment so that we can discuss any concerns you may have.

Thank you kindly,

Customer Relations Manager
reviews@allstarautomotive.com
4 oct. 2018
Very easy to work with
¿Te resultó útil este(a) review? | No
4 oct. 2018
Respuesta del concesionario actual:
That's great to hear, David! We hope to see you again in the future!
25 sep. 2018
Quick response and informative
¿Te resultó útil este(a) review? | No
26 sep. 2018
Respuesta del concesionario actual:
Thank you for the five-star review! It was our pleasure to assist you. Please do not hesitate to let us know if we can help you with anything else!
16 ago. 2018
Fast response
¿Te resultó útil este(a) review? | No
18 ago. 2018
Respuesta del concesionario actual:
Thank you for taking the time to leave us a five-star rating! We are so glad that our team was quick to respond. We hope that you will come back and see us again in the near future! Have a good day!
5 ago. 2018
Friendly staff...tried to overcharge for what they were selling. Typical “sales” mentality...one side of the dealership had no communication with the other. I set up an appointment to look at a vehicle and they had no idea I even showed up... I made a reasonable offer and they all but laughed... Nice but not what I’d call “straight shooters”... in other words, typical car salesmen...
¿Te resultó útil este(a) review? | No
8 ago. 2018
Respuesta del concesionario actual:
Preston,

I appreciate your feedback, and I'm disappointed that the customer service didn't meet your expectations. I would like to get in touch with you to address your concerns. Will you please contact me when you have the chance? I hope to hear from you soon.

Best regards,
Reputation Manager
Reviews@allstarautomotive.com
(225) 930-4147
29 jul. 2018
Simplest car buying experience I've ever had. David was a great salesman
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 ago. 2018
Respuesta del concesionario actual:
Thank you for taking the time to recognize David! We're glad to learn that he was a valuable asset to your experience with us. We appreciate the five-star review, and we hope to serve you again in the future.
31 mar. 2018
This dealership failed in every way. Went there on a Saturday to try & get this car. The dealership didn’t want to work with me at all on the price and told me to have a good weekend. I texted the head of the sales department and never heard back. Now the car is still sitting there with a price drop that is lower then what I had asked for. Don’t waste your time.
A 9 de cada 10 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 abr. 2018
Respuesta del concesionario actual:
Paul,

Thank you for taking the time to post your review. We appreciate your feedback, and it's disappointing to learn that we haven't met your expectations. Please contact us at your earliest convenience to discuss your situation further. We hope to hear back from you soon.

Best regards,
Reputation Manager
Reviews@allstarautomotive.com
(225) 930-4147
30 mar. 2018
Fantastic! Deal was completely negotiated through text message! The experience was second to none at this dealership! Highly recommend!
¿Te resultó útil este(a) review? | No
31 mar. 2018
Respuesta del concesionario actual:
Hi Eric, thank you for the recommendation! We're glad that you had a fantastic experience with us. It was our pleasure to serve you, and we hope to see you again in the future.
8 mar. 2018
Excellent experience, I brought this car. Thanks Car Gurus
¿Te resultó útil este(a) review? | No
10 mar. 2018
Respuesta del concesionario actual:
Thank you for sharing your five-star experience, Michelle! We hope you enjoy your new car, and we look forward to serving you again in the future.
18 nov. 2017
Drove an hour and a half to see this truck when I got there no oil showed up on a dipstick in the battery was dead. Were supposed to check it out contact me back but never did
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 nov. 2017
Respuesta del concesionario actual:
Mike, we are concerned to hear that you had such a disappointing visit after driving an hour and a half to see the truck, and are still waiting for a call back. We would like to connect with you at your soonest convenience. Our customers are our top priority, and we regret that you feel like you have been treated otherwise. Please feel free to contact us so we can resolve any concerns. We appreciate your time.
Best regards,
Reputation Manager
Reviews@allstarautomotive.com
(225) 930-4147
7 nov. 2017
Responded Rapidly, however I didn't make appointment. Changed my mind about purchasing an older vehicle
¿Te resultó útil este(a) review? | No
8 nov. 2017
Respuesta del concesionario actual:
Thank you for taking the time to share your feedback, Lester. We're glad we had the opportunity to be a part of your car-shopping experience. Please let us know if there is ever anything we can do for you in the future.
21 oct. 2017
The dealership and Sales Mangement was outstanding. Particularly in the used car division since that is where I made my purchase. Helped answer all my questions and even arranged shipping since I was purchasing for another state.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 oct. 2017
Respuesta del concesionario actual:
Jon,

Thanks for the five-star review! We're happy to read our team provided you with an excellent experience. Please never hesitate to reach out if there is anything else we can do for you. Congrats on your purchase!
8 may. 2017
Vehicle was clearly not as described in the images on the website. Pictures on the site were taken at the time of certification and offering for sale. I was offered a "discount" on the vehicle, from $29,955 to $29,455. The vehicle was priced on their website and the Ford CPO website at $28,855!!!! After the vehicle had pictures taken and its certification the vehicle was used as a loaner and is now riddled with scratches, scuffs, and even minor dents. I asked the salesman before driving 1.5 hours to see the vehicle if it did have any blemishes and he assured me the vehicle was in top notch condition. After talking with the pre-owned manager he offered to fix the a big scratch using a paint pen, which was clearly down to the metal and about three inches long and quite large for the paint pen to tackle in a reasonable manner, the scratch needed to be filled first and painted over. The vehicle was not washed, and not vacuumed, though i had made an appointment previously to see this specific vehicle. Conclusion... all LIES and a major waste of time.
A 22 de cada 26 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 may. 2017
It was an awesome time. Wonderful people.
A 1 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 mar. 2017
They responded with-in the time frame. Very nice and friendly. I would recommend them to family and friends.
A 2 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 ene. 2017
Responded quickly!
A 1 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 nov. 2016
Multiple contacts made with dealer. Internet sales lady was great. Made 3 hour trip to dealer with intentions to buy and was thoroughly insulted by the sales staff. This vehicle indicated prior damage during my inspection; but carfax did not show a "reported" incident. Then we were ridiculously "low balled" on our trade option; after being assured they would use KBB as their guide. My KBB print out showed 3k. They offered $750. (mine had minor scratch damage on front passenger side from a scuff "front end wreck" as shown by carfax) (not like we were trying to hide it!) #dontwasteyourtime (BTW...Bought a brand new one for 1100 more than we were willing to pay for this unit.)
A 12 de cada 13 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 oct. 2016
Very nice people!
A 1 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 jul. 2016
The saleslady responded but when I emailed back with question she never did answer back. Sent several emails and no response.
A 8 de cada 9 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 jun. 2016
Worst experience ever! They made a deal with me even had a trade in value and confirmed at appointment with their sales manager that morning! I drove 4 hours and they told me the car sold the day before! The sales manager Mickie was not even apologetic! Do not go there! Scam scam scam
A 11 de cada 13 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 may. 2016
spoke with dealer for a week ,went and test drove the truck had a agreement that they would take it to a third party for inspections that I would pay for ,and if it checked out I would purchase ,over the week end they decided to sell it at the auction ,went back on there word ,sounds fishy to me ,not the way you would expect a dealership to act, very unprofessional and disappointing.
A 7 de cada 8 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 abr. 2016
Quick reply
¿Te resultó útil este(a) review? | No
21 mar. 2016
Sales person knew nothing about vehicle could not answer any concern
A 5 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 feb. 2016
Responsed quickly and also added a few more of the same type auto's
¿Te resultó útil este(a) review? | No
8 ene. 2016
excellent experience. Bought truck from them!
¿Te resultó útil este(a) review? | No
21 dic. 2015
Prompt response and follow up trying to help in any way they could.
¿Te resultó útil este(a) review? | No
13 dic. 2015
The sales persons were very professional. We didn't by the car from them but would work with them in the future if the opportunity arise.. thanks ALLSTAR
¿Te resultó útil este(a) review? | No
8 nov. 2015
It amazes me what a dealership will say to get you in, then all of a sudden they all seem to have a severe case of amnesia when it's time to reminisce what was discussed earlier.....same old, same old.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 jul. 2015
I emailed and even spoke with the internet sales person and was told the vehicle I was interested in was still there and available for sale. We drive there about sixty miles and are told they don't have the car! It was and had been missing and they didn't even know if it was sold or not. The used car manager tells a salesman to deliver the news to us instead of doing so himself. The whole experience was a failure from top to bottom! Never again!!!!!!!!!
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 may. 2014
called to tell truck was sold the day before, when 15 minutes before my appointment to see it.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 oct. 2013
Mr. Jones was very helpful.I think if I had negotiated a lil while longer I could have gotten a better deal.However the deal I got wasn't a bad one under my circumstances.
¿Te resultó útil este(a) review? | No