Bill Hood Ford Lincoln

Internet Approved, Blue Oval Certified

1500 North Morrison Blvd.
Hammond, LA 70401
Mapa e indicaciones

Ventas: (225) 435-8104 Servicio: (877) 893-6988

Hoy 8:00 A M - 7:00 P M (Abierto ahora)
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Ver Concesionario

Bill Hood Ford Lincoln

28 reviews
Hoy 8:00 A M - 7:00 P M (Abierto ahora)
1500 North Morrison Blvd.
Hammond, LA 70401

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
5 nov. 2019
Be easy to work with
¿Te resultó útil este(a) review? | No
6 nov. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.  Spread the word !
27 sep. 2019
I got generic automatically generated emails but never a phone call. I called several times everyday for a week and asked for sales. The receptionist would transfer me or page someone until I would have to hang up or leave a voice message but only once did I get a human and that was the service department who transferred me again. no one ever called me back.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 sep. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.  Your experience is not acceptable to us.  Call me at 985-345-1590 ext 1246.  John
5 sep. 2019
One of the best vehicle buying experience in my many years. Very professional sales and finance staff.
A 3 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 sep. 2019
Respuesta del concesionario actual:
Great to hear you had a positive experience.  We truly appreciate you as a customer.  Thanks for writing a review.  Spread the word about us to you friends and family.
28 ago. 2019
Great at contacting
¿Te resultó útil este(a) review? | No
29 ago. 2019
Respuesta del concesionario actual:
Glad to hear that.  Thank you for taking the time to write a review.  
15 ago. 2019
Great follow up to my interest. The car was a good value with low miles for a 2009.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 ago. 2019
Respuesta del concesionario actual:
Glad to hear the positive feedback.   Thank you for taking the time to write a review.  We truly appreciate your business.  Spread the word !!!
9 ago. 2019
My experience was five star. I arrived on a Saturday with my wife and son and we were out the door in less than 2 hours. Devon was very helpful. He had the car ready right away and it was very clean and ready to test drive. The whole staff was very friendly. I would recommend this dealership.
¿Te resultó útil este(a) review? | No
9 ago. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.  Keep spreading the word to all you friends and family.
If you need any assistance call me at 985-345-1590 ext 1246  John Donnes
22 jul. 2019
A really great experience.
¿Te resultó útil este(a) review? | No
23 jul. 2019
Respuesta del concesionario actual:
Glad to hear !!   Thanks for taking the time to write a review.  Let your friends and family know about the experience.  
18 jul. 2019
They message me after they sold the car 2 days after I call in message them
¿Te resultó útil este(a) review? | No
19 jul. 2019
Respuesta del concesionario actual:
Thanks for writing a review.  I am very sorry the vehicle was sold before you made your decision.  It happens occasionally.   Call me at 985-345-1590  ext 1246 if you have any lingering questions or have another vehicle your interested in.
29 jun. 2019
Called to make sure the car was there and when we arrived they said the car was out on a test drive and wouldn’t be back till the following week. I wasn’t very happy after driving 1.5 hrs.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 jul. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.  If I can be of any assistance please call me at 985-345-1590 ext 1246.   John Donnes
20 may. 2019
Completed deal in less than 2 hours. Very satisfied.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 may. 2019
Respuesta del concesionario actual:
Awesome !!!  Spread the word.  We truly appreciate your business.  If you should need any further assistance please contact me at 985-345-1285.  John Donnes  ext 1246
15 may. 2019
Great service.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 may. 2019
Respuesta del concesionario actual:
Thanks for the positive feedback.  We are very happy you experienced "great service"
1 may. 2019
The car was left up for sale for 2 weeks after they sold it... gave me false hopes
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 may. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.  Truly sorry vehicle was sold before you visited dealership.
24 abr. 2019
Although I did not purchase the car the dealer was very helpful.
¿Te resultó útil este(a) review? | No
29 abr. 2019
Respuesta del concesionario actual:
Happy you found a vehicle!  Thanks for taking the time to write a positive review.  Give us another chance on your next purchase.  If I can be of any assistance in the future call me John Donnes 985-345-1590 ext 1246.
22 abr. 2019
Good experience
¿Te resultó útil este(a) review? | No
26 abr. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write this review.  Glad you had a positive experience.  Please spread the word !
4 abr. 2019
I set up an appointment for a test drive when i got there the car had been sold. I thought they could have called me before l made a blank trip.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 abr. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.   My apologies for the blank trip.  We do our best with trying to keep enough inventory to satisfy all of our customers.  I can be reached at 985-345-1590 ext 1246  John Donnes
19 mar. 2019
Love my new Red Honda Accord Sport! Great experience with great people!! Thanks Dave & Jeff
¿Te resultó útil este(a) review? | No
21 mar. 2019
Respuesta del concesionario actual:
Thanks for taking a minute to write this wonderful review.  Glad your experience was positive.  Spread the word!
If we can be helpful in the future contact me.  John Donnes  985-345-1590 ext 1246
20 feb. 2019
Sales lady called me back.
¿Te resultó útil este(a) review? | No
20 feb. 2019
Respuesta del concesionario actual:
Thanks for taking the time to write a review.
15 ene. 2019
Great!
¿Te resultó útil este(a) review? | No
16 ene. 2019
Respuesta del concesionario actual:
Thank you for taking the time to write a review.  Enjoy your new vehicle.  Spread the word about your experience.
23 dic. 2018
They did respond but I found a car closer to my location
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 dic. 2018
Respuesta del concesionario actual:
Glad we were able to help you.  Very happy you found what you wanted.  If we can be of service in the future let me know.  John Donnes  985-345-1590 ext 1246
1 nov. 2018
Everyone from the salesman to credit manager where very polite and helpful. Normally a car purchase is as painful as a root canal. This one was very pleasant.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 nov. 2018
Respuesta del concesionario actual:
Thanks so much for you review.  Very glad you had a great experience.  Spread the word.
28 oct. 2018
Very quick response and very informative straight forward.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 oct. 2018
Respuesta del concesionario actual:
Thank you for the review.  I'm glad you were pleased with our response.  If you have any lingering questions contact me directly.   John Donnes 985-345-1590 ext 1246
5 oct. 2018
Only a 2 star because they did communicate in a timely manner. I made a fair offer on the car and they wouldn’t budge on the price. I got a notification less than a week later on a price change on the vehicle. They had dropped the online price to $15,947. My offer was $16,000. Not wasting my time with Bill Hood again. Got a good deal on a SRX in Lafayette.
¿Te resultó útil este(a) review? | No
12 oct. 2018
Respuesta del concesionario actual:
Thanks so much for taking the time to write this review.  Sorry you felt you "wasted your time" that was definitely not our intention.  If we can be of assistance and/or help in the future please contact me directly at 985-345-1590 ext 1246   John Donnes
30 jul. 2018
Very helpful and work with me on purchasing this car
¿Te resultó útil este(a) review? | No
1 ago. 2018
Respuesta del concesionario actual:
Thank you for the positive feedback.  Spread the word !!!
It was our pleasure.  If you or your family should need any further assistance
  I can be reached at 985-345-1590  ext 1246  Thanks again  John Donnes
19 jul. 2018
They Couldn’t get me in that car but they are working to find me another one my sales person Tim so far has been awesome I would recommend this dealership to my friends
¿Te resultó útil este(a) review? | No
23 jul. 2018
Respuesta del concesionario actual:
Great feedback and review.  Thank you for your time and the opportunity to help you.  You recommending us to your family and friends is amazing.   We truly appreciate that.
Any questions or concerns call John @ 985-345-1590  ext 1246
14 jul. 2018
Did email me the information quickly
¿Te resultó útil este(a) review? | No
17 jul. 2018
Respuesta del concesionario actual:
We appreciate the feedback thank you.  Our goal is to respond quickly and accurately.  If we can assist you any further you can contact me at 985-345-1590 ext 1246
14 jul. 2018
I wouldn't go back to purchase a car... I drove down from Lafayette to Hammond to purchase a car.. Soon as I turned it on and put it in drive it started shaking ... as we drove the car it shook badly... my husband said it must be the motor mound.. once we got back to the lot. I told Devon if they fix that problem, I'll purchase it.. I waited on him to call me, but never received a call. I called him and he told me that the problem was discovered before pricing, and if they fix it, then the price will rise.. Wow.. I wish he would have told me before the 2.5hr drive I took to come view the car.. PLEASE ASK ALOT OF QUESTIONS AND SPEAK TO A SALESPERSON WHO WANTS TO SELL CAR, INSTEAD OF ONE WHO DOESNT CARE..
¿Te resultó útil este(a) review? | No
16 jul. 2018
Respuesta del concesionario actual:
Thank you so much for your time and feedback.  This review will help us evaluate our decisions as we try to balance keeping our prices low and fixing ALL the minor issues on the higher mileage (value) vehicles we want to offer our  customers.  Please call me at 985-345-1590 ext 1246 with any questions or concerns
30 may. 2018
My experience was excellent, my saleswoman was amazing. I just missed the opportunity to purchase the vehicle.
¿Te resultó útil este(a) review? | No
26 jun. 2018
Respuesta del concesionario actual:
Thank you Paul for your positive feedback.  If we can assist you in the future, it would be our pleasure.
John Donnes  985-345-1590 ext 1246
27 may. 2018
Got a couple emails from someone at dealership. More of a generic response than a whole-hearted effort to sell me a car.
¿Te resultó útil este(a) review? | No
26 jun. 2018
Respuesta del concesionario actual:
We appreciate your feedback.  I am very sorry you felt our approach was generic.  I would be happy to discuss this with you.  John Donnes  985-345-1590 ext 1246
28 jun. 2017
Fast response
¿Te resultó útil este(a) review? | No
18 jun. 2017
Showed up to buy my truck that I was told was at the dealership the day before only to find out it was sold a month before. The manager refused to accept any responsibility and threw me and my family out of the store when I asked him what we could do about the situation. Absolute worst customer service I have experienced anywhere in my life.
A 14 de cada 14 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 may. 2017
Friendly, fast, easy purchase. They made buying my first vehicle a dream!
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 may. 2017
The worst ever. I called and asked about a truck and I was told the vehicle was still available. A hour ride later I find out the truck had been sold for almost 2 weeks. What the heck, that's bad for business. Won't trust their words again
A 11 de cada 12 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 abr. 2017
Excellant
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 abr. 2017
It was wonderful,didnt take long on paper work or anything...just wonderful
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 ene. 2017
Didn't respond to my email inquiry, but I went in to see the vehicle and had good, quick, friendly service. Bought the car and so far so good.
A 5 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
30 oct. 2016
Good dealer
A 5 de cada 7 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 jul. 2016
Great
A 2 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 jul. 2016
talked to dealership late the evening before i was to arrive. They informed me that vehicle was still available, i said great, just in case something happens the last hour of business, call me and let me know. The next morning, me and my wife had taken off work to go look at this vehicle, so we head towards dealership around 7. Around 60 miles into our 120 mile trip, i get message from dealership saying vehicle was not available anymore. Someone could have, and should have let us know the evening before this information.
A 18 de cada 21 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 jul. 2016
Great to deal with
A 3 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 jun. 2016
Professional . Courtious .
A 5 de cada 7 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 jun. 2016
Amazing Customer Service
A 4 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 may. 2016
Had quick response from dealer, but in the end unable to get there to see this vehicle.
A 3 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
12 abr. 2016
Very insistent with calls and text messages. I had wanted information on the vehicle through e-mail but they preferred speaking with me which I didn't have a chance to. They were very friendly and helpful when I did have some questions.
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 abr. 2016
2015 USED VAN had transmission slippage, dealer did not care to respond. place was dirty and mislead themselves. My salesman was decent but his managers couldn't sell ice, well, in the sahara desert.
A 4 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
30 mar. 2016
dealer mislead me to believe the car i was interested in was on lot, but when i arrive, on the same day, I was informed that the car i was interested in had been sold, all within a matter of hours.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
15 mar. 2016
They were very timely about getting back to me and very helpful.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 mar. 2016
Thanks for making this quick and easy and working with me.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 mar. 2016
Sales person made contact but the car I was interested in sold the day I spoke with her. She said she had other vehicles that i may be interested in but I haven't heard from her since.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 feb. 2016
Had to call several times-- comes across very rude will not fool with again!!!!!
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 ene. 2016
Horrible dealership. They are liars. Picked out a used Jeep wrangler they told me they had, came in to buy it. The jeep was never there. Used the jeep as the old bait and switch to get me in the dealership to try to sell me another pricier vehicle. Nothing but lies when I questioned them on their scam.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 ene. 2016
Quick first response online; friendly & courteous online and in person. No pressure to buy; encourages to come in and check the vehicle out with a test drive. Answers all questions.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 ene. 2016
Dishonest Dealer. They are typical used car sales people. They advertise a vehicle almost too good to be true only to get you in to upsell you to something "better" which means a few thousand more. I was driving in from Slidell so I texted and called to confirm they hadn't sold the SUV I was interested in and it was going to be ready when I got there. They said that they would pull it up front and they would be ready to show it. When I arrived they walked me across the entire lot to a completely different SUV. I told them it was the wrong car the guy acted surprised and walked me back inside. After a few minutes he came over and said the car I wanted wasn't available until two days later but he could show me a similar vehicle. Of course it was more expensive. What a crock. I wasted more than a quarter tank of gas and 21/2 hours of my day. NEVER AGAIN.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
12 ene. 2016
Great
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 nov. 2015
The sales lady was very professional. Didnt get the truck though but she could have sold me a mule thats how motivated she was i will be seeing her real soon
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 oct. 2015
My dad bought my first Ford Mustang from Mr Bill n 1986 and I just got another one from them and it went quickly and smooth. ..In and out. Time is precious and nobody wants to spend all day in any dealership!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 jul. 2015
Great experience
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 jul. 2015
Friendly sales rep Herman. Atmosphere was clean and welcoming.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 may. 2015
Truck sold two weeks before I inquired. They led me on for a week thinking it was in stock. These people don't even know their inventory.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 abr. 2013
I give him excellence
¿Te resultó útil este(a) review? | No
4 abr. 2013
Good experience, great online rep. Didn't buy the Volvo after reading reviews on that year.
¿Te resultó útil este(a) review? | No
21 ene. 2013
We were very interested in a particular vehicle on the lot. We talked with the sales.man for a very long time. Assured him we would be back for the vehicle in 2 weeks. We never received a follow up call or anything came back and the vehicle w longer on the lot. We where put off by the salesmans lack of interest in us.
¿Te resultó útil este(a) review? | No
15 mar. 2012
Gave you 5. Being well imformed Internet buyers.
¿Te resultó útil este(a) review? | No
10 feb. 2012
Well satisfied, great saleman
¿Te resultó útil este(a) review? | No