Concesionarios de Kia cercanos (Elmhurst, IL)

Good communication from dealership

Visited the store and test drove the vehicle. Negotiated a mutually acceptable price and have an appointment to complete the transaction. Forget what I wrote about. Contacted the dealership that a possible issue came up and I might not be able to complete the transaction today. I would like to provide a credit card to provide a non-refundable deposit on the vehicle to continue to hold it. I was then informed that the car has been sold to another customer. NEVER HAPPENED BEFORE... WORST DEALERSHIP EVER!!! RUN, RUN FAR AWAY FROM THEM. System won't allow me to change the star rating... ZERO STARS!!!!!!

I like them and looking forward to purchasing a vehicle from them they really didn’t waist my time

Purchased vehicle

Very great staff and handled things quickly they are very polite and had the patience to help with my 82 year old grandma who’s mostly blind as she was financing a car staff is 5 out of 5 Matt was a pleasure to work with and described every thing in detail to my grandmother so she could understand I would definitely do business with this lot again they also never once tried to push towards a sale like a lot of lots do if your looking for a car this is great place to come and check out

Communication was spotty. Sales people don’t know anything about Chevy (as expected, it’s Kia dealership). Price is dropping like a stone online but they are not flexible on the price or fees in person. Sales manager threw us out in the middle of negotiating. Terrible waste of time.

Experience and re-conditioning of car was amazing, thanks to Sam!!

although we didn't buy this Jeep, Bruce with Kia was very friendly and helpful. not saying we won't buy it....but still looking at other options.

This is my exact experience, completely honest in how it went down. I see this car listed on cargurus, I contact the dealership by phone ar 10:36 am on 9/24/25. I get in contact with a salesman, really wish I would have written their names down but unfortunately I didn't. I ask the salesmen if the vehicle is still available. He says, yes it is! And asked me what time i would like to come see it. I inform him that I work until 2pm and it would take me about an hour and a half to get there. Say's no problem, we'll have it ready for you to come see. 2 pm I called again before i made the 1.5 hour trip to verify that the car was still available. Salesman says, yeah we got it here waiting for you come on in. I say okay, be there in around 3:30. Salesman says, great! It will be here! I get there and I'm greeted with a handshake and a oh sorry we just sold it. Then they proceed to try and show me a clapped out rusted CRV and a pos Chrysler 200. Very unprofessional, bad internal communication.

Great