Concesionarios de Honda cercanos (Springfield, MA)

Always in contact

Amazing to work with. Professional and helpful online sales assistance, personable sales team. Financial associate helped obtain the best deal for us. Would recommend to family and friends, and will return when needing a car in the future.

Very quick response from dealership very professional excellent experience and I bought the car brought it in for Service #. They gave me a Rent-A-Car for free from enterprise for the day, the whole process was this dealership was just very easy-going. I was literally in and out of the dealership with the car registered and insured within an hour recommend to anyone that wants a hassle free experience buying in a car.

everything happened as expected. great place to work with for sure.

Made appointment to test drive a '24 used vehicle, received multiple dealer confirmations of appointment for w/this vehicle, including day of. Arrived at dealership, salesperson greeted me, & said "Bad news. The vehicle you asked about sold last night" ...then went on about "it's a popular model" etc. Meanwhile, I'm wondering, why not call me & let me know Before I drove here?! Plus that sinking feeling of a looming bait & switch operation happening. Salesperson then offered different, year older vehicle- a '23, wait for it...at almost Exact same price point as the newer '24 model I'd originally asked about. I still test drove '23 model because my time was already wasted driving to & from the dealership. We walked out to the '23 & immediately upon opening the door, stale cigarrette smoke smell poured out. It was so strong it made me nauseous, and after approx 20 min test drive, smoke smell saturated my clothes & hair, reeking. I had to wash everything once home. Disappointing :/

I had a really disappointing experience. I called ahead about a vehicle I was interested in and drove 45 minutes to see it, only to arrive and find out that the car had two flat tires. To make matters worse, the associate I spoke with just apologized and didn't offer any solutions or confirm whether the vehicle was ready for a test drive before I made the long trip. It was really frustrating, and I felt like my time wasn’t valued.

Responded promptly car was sold before we could make a deal

Very professional staff

Very unprofessional dealer. There’s a big lack of effective communication on dealer’s part. Right from the beginning of my appt, I was very disappointed. He sat us in his office for about 20-30min unattended. He was moving up and down and when he finally came to us, we ask him to tell us about the car and he couldn’t give us the full details. Still went ahead and test drove the car. They were convincing me to finance through them but I had a very good rate with my credit union. When they realized that they couldn’t match my rate, my dealer refused to communicate that to me. I kept calling and messaging but no answer from the dealer called JACK. I finally got hold of the manager and he was quite unprofessional too. He only focused on me getting them the check but not acknowledging my frustration with my dealer JACK. It’s not a place I’d recommend.