Used Mercedes-Benz Sprinter Cargo 3500 170 High Roof Extended DRW RWD for Sale Nationwide

JT at Scottsdale Auto Group was an absolute pleasure to work with as he made the process and experience very easy.

The listing did not have a price? I was then provided a price after an email and I received one email in return and never heard from them again.

Very great people and did a great job!!

Great deals !!!

This dealer seemed attentive, however they were operating in bad faith. I filled out a credit application, and started the dialogue. Then all of a sudden Jim West says "There is a guy that is putting a deposit down on the truck. He was here Monday". Then after I call him out on it, he changes the story to "oh we've been working with him on the truck since Saturday.". So they were using bad faith on two customer. Dealers like this one give the industry that typical used car salesmans stigma.

Great customer service

Negative 5 stars. Called about a van. It was available I told them I wanted to leave a deposit he said I will call you in 5 minutes to do that. I waited 15 minutes and I called back. He said i didn't forget about you the van is yours I will call you back in 5 mins to set everything up. kept checking voicemail, nothing. I called back after an hour of not hearing from him and he said that he just took a deposit from someone else.

I bought the van today. Thanks Nathanial !

Gave them a down payment. 2 weeks later they still didn't do inspection.

They responded very quick to my inquiry. Kept in contact from the beginning. The listing was very detailed. The car was clean. They allowed me to inspect the vehicle at my own pace. Allowed me to take it for a test drive. They were very friendly. I would definitely recommend them to everyone that I know

They were very helpful and ready to sell. The lot is small but had many cars to choose from. They were friendly and informative.

Was a great help

Made a trip last weekend from Wisconsin to look at this car. Insisted on seeing the CARFAX report. Salesman hedged until we started talking price. Lead finance guy tried to get around the fact that the car was considered totaled by an insurance company. They could have let me know before I drove down. Very misleading!

Good honest people.

Purchase went well - no issues

Retuned call promptly

Cody is a very nice guy and extremely helpful. Unfortunately the vehicle needed a few things and they couldn't go down on the sticker price.

Greatest

Prompt, friendly response

Good service and communication

These guy are extremely helpful and true to their word. Will definitely use them in the future.

Excellent

Was told 10am van was available, ask for them to hold I'll be there by 330 pm. Travel 1.5 hour to find out the van was not available and that it didn't run like I was told on the phone. Staff just wanted me to see other car to get me in to financing another van to was thousands more than what I originally wanted to buy. Worse place I've been to purchase a van.

Eddie was great with responding to every question I had in a very short time. Excellent customer service and very understanding of the customer's needs in a vehicle. Definitely a great experience!

I sent a message late in the evening. The next morning, the initial response was that the car was stll available (10:03am CT). After a couple questions by text, while awaiting a response, I got a message saying the car was sold (11:23am CT).

What a fantastic dealership ! Very Friendly and professional . I highly recommend going there . I am 100% that We will return !!

Great Experience

Very nice and patient with you

Called to tell me of van,when examined was not retail sellable.so could not sell.good response to inquiry.

Went all the way up there to see the vehicle and was advised that it did not run

There were helpful, didnt what i was looking for, but, they did respond, and farily quickly

Good service

Good

Honestly

Good, did not purchase the vehicle because of no price change. I appreciate that the salesman was upfront and did not waste my time.