Used Acura ILX FWD with AcuraWatch Plus Package for Sale Nationwide

They are con artists. The price you see is not what you're going to pay. The car was listed as 17,966 but the paperwork says 18,996 .They promised me a out the door prce with taxes included but after I brought them that amount they say the taxes weren't included. They have a processing fee of 999.00 plus two other small fees and then they added a 1000.00 for no reason. Obviously they scam people all the time after reading other reviews.

Very professional but unfortunately they already sold the truck I was interested in.

I called the dealer and the sales man was rude. When I told him all I wanted info and not a test drive he told me not to waste his time and not to call there again

They said they had the car but they didn’t have the car. It wasn’t even on the lot. Also he said the car was salvaged and tried to sell me another car. Just another dealership posting cars they don’t have.

I don't know what scam or whatever they're pulling. They have multiple cars, most looking exactly the same. You call any of the different numbers, you get conflicting information. Turns out they either don't really have any of these cars or they're all cars with title issues-according to one male employee working there! If it seems too good to be true...

good

Salesperson Kelly was great! The vehicle price was too high, it had some steering and telescoping gas pedal issues and paint job was ok but it drove well. Entire experience was enjoyable and stress free.

Bad business at this place...once I got there they changed the price and said other people were interested...they said they were the only place in Maryland that had this car. I told them what they could do with there car.

Kelli was super responsive, very honest and incredibly smart.

None of the vehicles I wanted were at their lot, it’s a gimmick to lure ppl in and offer them other vehicles with a higher price tag

Thanks for your help Juan! Will definitely recommend this dealer. Come in and ask for Jun, he’ll take great care of you!

Had a pleasant experience at this dealer. The salesman Juan was very pleasant and the store is absolutely beautiful with amazing cars. Juan even helped me get the lowest insurance quote possible while keeping my policy full coverage. Will recommend this dealer!

horrible. The dealer lied and said the van I was interested in was available made an appointment came in the van was sold they tried to sell me a more expensive one Classic bait and switch

solid dealer experience although they offer no negotiation and we could not make a deal

I received a response to my inquiry asking if I had questions about the advertised car. I replied almost immediately with a couple of questions ahead of me traveling to view the car. That is the last I have heard from this dealer. It's a shame because I need to buy a car and I'm willing to spend up to $40,000.

Fast and easy experience, no games and very straightforward!!

Very good experience

They have excellent customer service skills. Answered all my questions. Ross does an excellent job.

Dealer gave me all the information I requested and answered all questions I had.

They responded timely to all of my requests for information. I didn’t buy from them because we couldn’t agree on a trade value but I would recommend the dealership and many return in the future.

Employees contacted me by email

Quick and easy

It was a nice experience, Omar is very helpful salesman, supportive and he never goes away after the deal is done. I would recommend to buy a visit for this dealer if you guys are looking for a car, if you go to Omar they would be extra credit on your experience.

I was very satisfied with the service I received. I worked with a sales man Omar. He was kind and very efficient in helping me with my sale. I would recommend this place to my friend and family and would also recommend working with Omar. Overall, it was a great experience shopping around for my dream car.

Jose was very helpful......providing all information requested.

Didn't buy but very responsive

got back to me right away, had car ready for test drive at the time I made an appointment

Excellent service

Everyone was amazing! Chris was my salesman and he did an amazing job on helping me get the car. Wonderful experience highly recommended

The salesman Rafael and Sam Power were fantastic. They communicated all aspects of the process and had answers to all my questions. Great customer service and a great experience, the truck was clean and ready for m test drive . I would highly recommend this dealership to family and friends.

The price of the vehicle looked good at $23,990. Until they add on $3685 in fees. Doc fee of $695, delivery fee of $1995 and a dealer fee of $ 995. I understand that the dealership needs to make money. However if you want to charge a certain price. Just be upfront with it. The staff was Pre cool though.

Car was not cleaned. It requires detailing, smoke smell to be removed. Can not decide immediately to go ahead and make a offer.

Wanted to know dealer prep charges and total cost out the door but refused to provide an answer. They wanted me to go in to negotiate. I'm almost 2 hours away and wanted to know additional fees because on their reviews one customer complained about being charged extra $2000 fees. They advertise you can buy online but won't give you total cost. Didn't end up buying vehicle.

They were great.

Very responsive I just decided to go elsewhere to get the car I really wanted.

The car I requested was sold that morning but they had another one I was interested in. Ended up buying it. All the staff was very helpful. Would definitely recommend.

I've had great experience with the whole team at EVO. they are very friendly and helpful. sometimes you have to wait a little bit only because they have to move so many cars to get to the one you want to drive. They give you the car facts report when you ask for it. They help you out in always possiable to make your visit a great one

Very helpful staff!!

Bought different car from this dealer. Were very helpful with answering questions.

The sales person was courteous and sent me a few email messages. I lost interest when I discovered that the car was in an accident.

Bari was very helpful in explaining the terms of price,warranty, and options the car had.

Dealer was professional and quick to respond.

Spoke with them. Looking for a different colored exterior. Very helpful on the phone.

Good company sell quality cars

Dealer contacted me quickly.