New 2016 / 2017 Nissan Murano For Sale Near Columbus, OH

The Civic I had called about sold just a few minutes before I made it to the dealership...so as a salesman would do he showed me some other vehicles and I got into something better than the Civic I had called about...Thank you Matthew for getting me into my Lincoln

Very cordial and thorough in describing the vehicle.

Josh was excellent! Great service and smooth negotiation to complete sale. Josh is an A+ sales person with timely feedback and customer resolution. The car is in the process of shipping to me so stay tuned.

Quick to respond

We were looking for a GMC Acadia, and this dealership had one at their Athens location.The salesman from the Lancaster location rode down to the Athens location with us to check it out. We ended up liking it, but the front end was a little loose and they said that we could bring it back and they would have it fixed. So, the next day less than 24 hours after we bought the vehicle the check engine light came on. I call our salesman and tell him about it. He tells me that there is nothing they can do. I said so obviously the 40 miles we drove it home caused the issue. Also, I took the vehicle in to get the front issue fixed and the service manager calls me the following day and tells me that there was a bad tire in the back and I need two tires, and possibly the rim fixed. I said go ahead the dealership is taking care of it, so go ahead and fix it. He says oh I wasn't aware Taylor is taking care of it let me call you back. He calls me back and tells me that they are going to replace just one tire in the rear I asked why not do what you were going to do when you thought I was paying for it. He said the tire is the problem so they will just buy a new tire. Well, now I have to take the vehicle back because there is still an issue with the front end. Don't worry, there is still more, during the test drive I asked if it had a backup camera, and our salesman said no. Well come to find out it does have one, it was just shut off because it is not working. I also asked about this, and was told nothing they can do. I have never had a worse experience in my life, stay away from this dealership, they apparently don't have quality vehicles, nor do they stand behind what they sell, or care about their customers. We gave them thousands of dollars, and we are now on the hook for possibly thousands of dollars​ in repairs of the timing chain, and back up camera on a vehicle we have had for two weeks!!

received email.

Initial contact was fine, but the car was sold prior to my getting to the lot and the salesperson never contacted me to let me know -- which was 1.5 hours away.