New Nissan Armada for Sale in Dallas, TX

They professional and friendly.

We purchased a the vehicle only to find out car had several defects with battery capacity and malfunctioning speakers. We attempted to return vehicle and was denied by the rude manager. We will be looking for others options.

Didn't like the interviewer. I asked for cash price and she said $9k for a car listed at $7693. I was done listening.

They were very helpful and answered every question I had. Bryan Hall, Shaun Woodruff, and Nick Popplewell made this so easy and they went above and beyond.

I had good conversations with my sales rep during however I drove down to see the car and the sales staff added $3000 to the cost of the car + all their special things they did to it. So their price was not as listed and increase after I took the time to go see it.

The contact representative was great & very helpful.

Great

Great customer service, no pressure, entire staff friendly and helpful. Shout out to Cowboy, my salesman who went above and beyond to help me get my new Murano home.

Very good service.. Able to bring car out for test drive

They were nice but no delivery.so didnt buy car.

Great sales team was not high pressure

Eric Ramirez was extremely helpful providing videos and pictures and very responsive. We did not end up purchasing the vehicle but would reach out to Eric and Nissan of McKinney in the future.

Asked if the vehicle was still available and got a reply. Asked if the price was negotiable and did not get a reply.

I paid cash for my car. I love it! My sales person Tanner was great. My car was detailed and ready to go. Spent maybe an hour total doing paperwork..It was a very nice exsperience.Everyone friendly!

Quick to respond

The staff members who contacted me, Liam and Charles, were both very courteous and friendly. Excellent customer service!

The manner in which staff communicated is not acceptable. As examples, they assume I am unable to communicate in English because of my surname. I also do not appreciate being referred to as a bro. More importantly, the vehicle price was not as advertised.

Entertained purchasing a vehicle thru them. After reading reviews I contacts via email as I prefer written communication. All I needed was a out of the door rough estimate but they will not do that via email. Keeps asking for phone number and apparently it’s their policy. Especially during corona time you should probably update that policy. Lacking in customer experience big time.

I was not happy with this dealership at all.Spoke to a sales guy Josh on the phone whom invited me out to see the vehicle. I specifically told him i was gonna be driving an hour to come see the vehicle.Needless to day he still let me drive out there only to pass me to a rookie sales guy whom tried to sale me another car after informing me that the car I came to see was at another dealership being serviced.The first guy should have know that before he even called me.Complete waste of my time.

Super friendly. Loved the energy there

They were informative and friendly. Prices were excellent. I didn't buy there as I liked a truck a bit better at another dealership.

Did an incredible job!

Nice people and they will reach out

I bought the Nissan Titan from Metro Nissan of Dallas and their staff was excellent to work with. I live in another state and they had exactly what I wanted. They arranged for all the transporting of the vehicle and again very satisfied with the experience I had with Metro Nissan. Thank you!!!

Had THE BEST BUYING EXPERIENCE EVER. drove almost 2 hours from home to this dealer, salesman sent me a video of the Titan I bought. He was up front honest and everything was ready when I arrived. Finance guy was awesome too!

Very helpful I would go back

Very good

Dealer was very prompt in contacting me. Set up a date/time to see vehicle. Day of appointment dealer contacted me by e-mail to confirm appt. My reply to e-mail that I did not want this vehicle. I told him in my e-mail what I was looking for. Never heard back from him.

Professional and prompt

The dealer addons are not listed in the price and that is wrong. Springing $2000 extra on a person is not right especially when they are adding junk nobody wants. Pin stripes and nitrogen in tires.

Salesman call to speak about the 2020 QX80 he informed me that the car was still available. When husband arrive just like a typical salesman the car was gone in he tried to put us into another car. Was not please at all it was a waste of time to drive there.

Good

Very nice

Waste of time. Asked multiple times for pictures, and none were sent.

Dealer sent an email stating I would be contacted, however, they never reached out. The next day I received a auto message from cargurus that the car had been sold.

Contacted me, but I decided not to go with A BMW.

Wonderful dealership. Winslow provided all the details I needed and worked out a payment arrangement that would be suitable for me.

Online only, but extremely intrested in what I had requested

Sales personnel is very helpful to find what you want, even sales manager steps in to find a way help.

Dealer told us on the phone all financing was done and all we needed to do was come pick up car. Showed up and they needed other stuff we didn’t have but had all the paperwork done for the wrong color car and to get the right color car it cost more money of course. Will NEVER go to this dealer again!

Joshua replied for two days then disappeared and never responded to me. Then I was presented with the asking price of the car PLUS a reconditioning fee of $1995.00 added to the price.

Quick to respon

Nice on the phone

Xavier represented well.

Good open, no pressure engagement. I bought the car.

Great contact

Respond fast

Quick response even after hours. Went in to test drive and left with a new car (not the one I viewed but the one just for me). Definitely recommend!

Very very bad customer experience . Doesn’t give second key; charged me for reconditioning for outside damage, to do deep cleaning service. But they didn’t do anything. The price was 10903 but they charged me 11610 on purchase agreement contacted several times to the dealership but they didn’t take an effort to solve my problems

Bait and switch dealership, unwilling to answer whether their quoted price included CPO certification costs. Not very difficult to answer with a yes or no. However, they peppered me back with multiple emails bypassing my simple question in order to get me into dealership. Why would I go in ?

Although, I did not buy the car for personal reasons the salesman Hugo was very helpful. This was my first time at a dealership and did not know what to expect but his personality made me and my fiancé feel welcomed. Would very much recommend asking for Hugo!

Dealer was very responsive but I was eventually not interested in the car.

Quick response by sales people

Excellent. I highly recommend this dealership to anyone looking for a vehicle. Thank you.