New Kia Sportage for Sale in Washington, DC

The car we wanted was listed with amenities that were not on the car. We also waited a long time to be waited on. Buying the car was ok after all of that.

Management are very helpful and professional.

Car was sold and still showing available for purchase for a week.

They were exceptional. Was only interested in information. Nothing purchased. .loo

Not a good experience. Where has impeccable customer service gone???!!! I asked to meet halfway; gave the dealership Sales Rep all my info. I was told finance would contact me, and 4 days later, I am still waiting!

Great customer service

Great customer service. No pressure and good buying experience.

Love the truck. Sean was great and had the vehicle detailed before departing. Finance Dept was fast and the Manager Dale worked with my trades and exceeded expectations. Would buy again from Sean!

Koons dealership had plenty of cars to choose from and their staff were very helpful to find the right car for you. They are a very busy dealership and it was very exciting to see so many cars rolling off the lot.I didn't buy the 2018 model I was interested in, but I found a 2017 model that I did buy. I would go back again.

Nice car. Pleasant people; however, I requested the “out the door” price over the phone, stressing I’d be driving 90 minutes one-way so please provide me with your best price and I’d decide if it’s worth driving there. When I arrived the next day, the out the door price was now $800.00+ more. I left without the car.

Poor service, and forget about requesting an in home test drive as it states all over their own website. I was given the run around and then told to apply for financing, run my credit, or just buy the car in order to get a test drive.

I had a great experience

Helped me out. Took a video. Quick response.

Tyler W. is a great salesman. He scheduled me an appointment and when I arrived was able to answer all my questions. Definitely recommend going to Koons m! Ask for Tyler

Dealership using Bait and Hook sales tactics. Drove 4 hours 1 way to buy the car listed and price somehow was 10,000 dollars more than advertised. Then they tried to sell me a less equipped model. Save your time and shop somewhere else, they are crooks.

Good

Responded quickly

They told me that to come look at a truck that was sold days earlier. They knew I was traveling multiple hours to come look at it, and didn't have the courtesy to tell me so that I didn't travel all that way for it. They do not do their DD or keep up with inventory well. Just know that they cars that they post on here, may already be sold. Their tactic is to just get you to their dealership and try to sell you something else. It is terrible business. Laughable really.

Super

They were very polite, but neglected to mention that the truck had a significand scratch along side of the bed. When I asked to consider that in the price they said they would patch it up & I should be expecting such damages since I'm looking for a used vehicle. Not a very professional response. I have since found another used truck in excellent condition.

Very courteous, informative and willing to do whatever it takes to accommodate me to earn my business.

Horrible communication. Very nice vehicles on the lot. However, if you do not have exemplified credit they will not bother with you or have the common courtesy to contact you with results.

Requested to be contacted via email, but was called 3 times,at inconvenient times. The carfax indicated that the car had been in a crash,which was not indicated by the dealership.

Very responsive wanted to provide the best deal possible

Prompt professional response, just waiting on car to be back from inspection

Excellent response

Great dealership. Welling to work with me and very helpful

They were good in contacting me but I decided to wait until 2020

Fast response

I bought the 2014 Toyota Prius, was an excellent transaction, I highly recommend Koons Kia Of Woodbridge.

Said they would call be back and never did had to call to find out the car was sold to a auction by the sells person then to here a call back later that someone else had brought the car

They keep you up to date.

got an email said Come on down.... then a couple of hours later got email that said ahh sorry the car was sold...but come on down anyway so we sell something else.... i am not driving 25 miles to look at cars in a higher price range..... there are plenty of fish in the water...and closer to home.

Jonathan the salesman was great. They sold me the vehicle I wanted at the price I offered. Harold

Wonderful the staff replied right away

The sales person was quick to respond and not pushy.

Great experience

The contact was what I would refer to as spam. Did you want to come in for a test drive? Can you be here today? Their dealer processing fee is absurd. $799. Keep in mind that it is negotiable.

I bought the truck then I got it inspected well I have problems with inspection I contact the dealer to talk to the manager you never called me back never solved my problem I'm still waiting

They gave me a good price and on it it

Very helpful. Unfortunately, the timing for getting the vehicle I test-drove didn't work out.

I only dealt with this dealership by phone or email, but they were very helpful.

Car salesman aren’t pushy and took what I said into consideration. The finance managers are the best got me a very good deal as a first time car buyer. Very appreciative of what they were able to do for me.

They “lost” the car after I drove 2.5 hrs there to see it. Keys were missing for days and no real help. NEVER WOULD GO THERE AGAIN

Great experience so far! Process was done expeditiously and Donovan the, finance guy, was very patient as we figured out what was best for our needs. George was also a pleasant salesman to work with