Toyota of Santa Fe

Express Lube, New Owner Events, Rent A Car, Presidents Award, Parts
Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

1500 St. Michaels Drive
Santa Fe, NM 87505

Sales: (505) 819-5396

Service: (877) 353-2056

Today 8:30 AM - 6:00 PM
(Closed Now)
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https://static.cargurus.com/images/forsale/2018/03/12/01/53/2016_audi_a4-pic-5004161841651433483-152x114.jpeg

2016 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Santa Fe, NM 87505

Great Deal
$4,459 BELOW
CarGurus IMV of $23,959

Price: $19,500

Mileage: 50,790

Location: Santa Fe, NM 87505

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Silver Description: Used 2016 Audi A4 2.0T quattro Premium Sedan AWD for sale - $19,500, 50,790 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/03/27/11/31/2015_ford_escape-pic-5060846217724624651-152x114.jpeg

2015 Ford Escape Titanium Used Cars in Santa Fe, NM 87505

Great Deal
$3,568 BELOW
CarGurus IMV of $20,067

Price: $16,499

Mileage: 30,902

Location: Santa Fe, NM 87505

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Tuxedo Black Description: Used 2015 Ford Escape Titanium for sale - $16,499, 30,902 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/13/15/47/2017_kia_sorento-pic-5967504438465679519-152x114.jpeg

2017 Kia Sorento V6 LX AWD Used Cars in Santa Fe, NM 87505

Great Deal
$2,757 BELOW
CarGurus IMV of $22,450

Price: $19,693

Mileage: 26,686

Location: Santa Fe, NM 87505

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blaze Blue Description: Used 2017 Kia Sorento V6 LX AWD for sale - $19,693, 26,686 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/20/08/18/2016_mitsubishi_outlander_sport-pic-8360597542445245098-152x114.jpeg

2016 Mitsubishi Outlander Sport 2.4 ES Used Cars in Santa Fe, NM 87505

Great Deal
$2,335 BELOW
CarGurus IMV of $15,328

Price: $12,993

Mileage: 37,844

Location: Santa Fe, NM 87505

Certified Pre-Owned: No Color: Cool Silver Metallic Description: Used 2016 Mitsubishi Outlander Sport 2.4 ES for sale - $12,993, 37,844 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/02/13/07/2017_subaru_impreza-pic-7750233583783061723-152x114.jpeg

2017 Subaru Impreza 2.0i Premium Hatchback Used Cars in Santa Fe, NM 87505

Great Deal
$1,982 BELOW
CarGurus IMV of $19,975

Price: $17,993

Mileage: 8,182

Location: Santa Fe, NM 87505

Average time on market: 30 days Certified Pre-Owned: No Color: Ice Silver Metallic Description: Used 2017 Subaru Impreza 2.0i Premium Hatchback for sale - $17,993, 8,182 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/09/07/31/2017_gmc_sierra_1500-pic-5775056495582844480-152x114.jpeg

2017 GMC Sierra 1500 Base Used Cars in Santa Fe, NM 87505

Great Deal
$3,049 BELOW
CarGurus IMV of $23,542

Price: $20,493

Mileage: 18,145

Location: Santa Fe, NM 87505

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2017 GMC Sierra 1500 Base for sale - $20,493, 18,145 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/03/08/17/05/2015_acura_rlx-pic-787397130719130764-152x114.jpeg

2015 Acura RLX FWD with Technology Package Used Cars in Santa Fe, NM 87505

Great Deal
$3,224 BELOW
CarGurus IMV of $29,717

Price: $26,493

Mileage: 25,701

Location: Santa Fe, NM 87505

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Graphite Luster Metallic Description: Used 2015 Acura RLX FWD with Technology Package for sale - $26,493, 25,701 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Remote Start, All-Wheel Steering
https://static.cargurus.com/images/forsale/2018/02/16/12/53/2016_toyota_prius_c-pic-8947402321922103620-152x114.jpeg

2016 Toyota Prius c Three Used Cars in Santa Fe, NM 87505

Great Deal
$2,038 BELOW
CarGurus IMV of $17,033

Price: $14,995

Mileage: 10,715

Location: Santa Fe, NM 87505

Certified Pre-Owned: Yes Color: Electric Lime Metallic Description: Used 2016 Toyota Prius c Three for sale - $14,995, 10,715 miles with Navigation System, Steel Wheels, Bluetooth
https://static.cargurus.com/images/forsale/2018/04/14/16/54/2016_jeep_grand_cherokee-pic-4508709311579120909-152x114.jpeg

2016 Jeep Grand Cherokee Limited 4WD Used Cars in Santa Fe, NM 87505

Good Deal
$2,473 BELOW
CarGurus IMV of $27,466

Price: $24,993

Mileage: 45,070

Location: Santa Fe, NM 87505

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Billet Silver Metallic Clearcoat Description: Used 2016 Jeep Grand Cherokee Limited 4WD for sale - $24,993, 45,070 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/28/13/27/2015_chevrolet_colorado-pic-3069815207611080873-152x114.jpeg

2015 Chevrolet Colorado Z71 Crew Cab 4WD Used Cars in Santa Fe, NM 87505

Good Deal
$2,078 BELOW
CarGurus IMV of $30,571

Price: $28,493

Mileage: 20,605

Location: Santa Fe, NM 87505

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2015 Chevrolet Colorado Z71 Crew Cab 4WD for sale - $28,493, 20,605 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Preferred Package
https://static.cargurus.com/images/forsale/2018/03/23/09/13/2014_chrysler_town___country-pic-8866879955378851539-152x114.jpeg

2014 Chrysler Town & Country Touring Used Cars in Santa Fe, NM 87505

Good Deal
$2,370 BELOW
CarGurus IMV of $16,362

Price: $13,992

Mileage: 64,300

Location: Santa Fe, NM 87505

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Gray Description: Used 2014 Chrysler Town & Country Touring for sale - $13,992, 64,300 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/03/16/14/17/2016_mercedes-benz_glc-class-pic-4208416047110812577-152x114.jpeg

2016 Mercedes-Benz GLC-Class GLC 300 4MATIC Used Cars in Santa Fe, NM 87505

Good Deal
$2,922 BELOW
CarGurus IMV of $36,915

Price: $33,993

Mileage: 29,665

Location: Santa Fe, NM 87505

Average time on market: 35 days Certified Pre-Owned: No Color: Chrome Description: Used 2016 Mercedes-Benz GLC-Class GLC 300 4MATIC for sale - $33,993, 29,665 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/21/14/17/2017_toyota_rav4-pic-3623179070509056822-152x114.jpeg

2017 Toyota RAV4 LE Used Cars in Santa Fe, NM 87505

Good Deal
$1,683 BELOW
CarGurus IMV of $21,176

Price: $19,493

Mileage: 42,796

Location: Santa Fe, NM 87505

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Silver Sky Metallic Description: Used 2017 Toyota RAV4 LE for sale - $19,493, 42,796 miles with Steel Wheels, Bluetooth, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/03/29/13/44/2016_subaru_crosstrek-pic-5406995265084033579-152x114.jpeg

2016 Subaru Crosstrek Premium Used Cars in Santa Fe, NM 87505

Good Deal
$1,509 BELOW
CarGurus IMV of $20,503

Price: $18,994

Mileage: 28,338

Location: Santa Fe, NM 87505

Average time on market: 28 days Certified Pre-Owned: No Transmission: 5-Speed Manual Overdrive Color: Quartz Blue Pearl Description: Used 2016 Subaru Crosstrek Premium for sale - $18,994, 28,338 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/14/01/47/2017_volvo_v60-pic-6095938989319082787-152x114.jpeg

2017 Volvo V60 Cross Country T5 Premier AWD Used Cars in Santa Fe, NM 87505

Good Deal
$2,659 BELOW
CarGurus IMV of $29,652

Price: $26,993

Mileage: 19,568

Location: Santa Fe, NM 87505

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: White Description: Used 2017 Volvo V60 Cross Country T5 Premier AWD for sale - $26,993, 19,568 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 5, 2018
GuruY66WS
Good
Is this review helpful? Yes | No
Apr 3, 2018
olguin_m
Was contacted through text message from Paige who was very helpful and not at all pushy. She scheduled a test drive and we drove up from ABQ to look at the truck. I had lots of questions and she had the answers and after a long test drive and a few short hours waiting we were driving home in our new truck.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 2, 2018
GuruY6XJF
It was very friendly environment no rush and helped with everything that I needed would recommend to my family and friends
Is this review helpful? Yes | No
Mar 24, 2018
Good folks, but the description and car didn't match
Is this review helpful? Yes | No
Mar 1, 2018
Negative Experience: We were going buy a certain car, just needed a couple simple questions answered. Instead we had contact with a LAZY salesman who didn't answer questions in replies. Then stated a carfax was attached... which we could not open...but lazy as simply providing answers to 2 simple questions within one of the many emails would have shown he cared about us individually and read our questions and took time to look up answers. Shame on salesman and bad salesmanship. And we really wanted that car!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 8, 2018
Saxie224
Quick response to email. However, vehicle was listed with tow package, but did not have one. Salesperson stated that that meant "tow package capable," which Seemed to be a way of dismissing the erroneous advertising. The entire process went South after that. I did not purchase a vehicle that day. I will say that the manager worked with me, but at that point I was no longer interested in purchasing a vehicle from this dealership.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 4, 2018
ok good reponce from dealer vehicle was already sold.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Very sorry the vehicle was sold.  But glad to hear they responded good.  Did you know we have a no-charge shopping service. Just let us know what you are looking for AND we'll help you to find it.
Dec 30, 2017
They would not work with me on price to have a for sure sale and advised they are firm on price but then they end up dropping price a week later.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2017
Overall the experience was good. The sales people, Raul, Paige, were both great. They went the extra mile giving me detailed pics of the car, they arranged shipping. Someone from the dealership called me to make sure the sales people were treating me well. The only down side of the whole transaction was I had to wait exactly one month for the title, which I think is excessive. And further, the title person said it would be mailed on a Friday, and it didn't get mailed until the following Wednesday. Not a huge deal but I expect people to do what they say they will. I wouldn't hesitate to buy another car from them.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 9, 2017
Guru934LB
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2017
Made appt to see the car with sales. drove from Albuquerque to Santa Fe and even called salesman to let him know we were on our way. we get there and wait for am hour only to fond out he sold the car. wont ever go again.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Mr Lyndon,
                We are truly sorry to hear of this situation. We understand you came up from Albuquerque for a great deal and so did other customers. They ended up purchasing the vehicle first. In all fairness, Your sales representative was not aware these consumers were here. We always want to please all customers but there is a limited supply of vehicles. Please know we would like to offer any courtesy we can for your frustration and make another great deal for you in the near future.

Sincerely
Francesco Crisafulli
Toyota of Santa Fe
General Sales Manager
5059821900
Nov 9, 2017
GuruDFWF9
The vehicle I stated I wanted took over a week to schedule an appointment and when I did the time was changed on the day and the vehicle was sold to someone else.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 18, 2017
Fair so far. But the guy needs to use spell and grammar check. And I asked him to let me know when the price dropped on the Honda Pilot and he didn't. I saw it drop on your site. Thanks.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 17, 2017
Actually it was a Toyota Prius 4. I ended up buying it. I was treated excellently and have zero buyers remorse.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2017
Fontyc
I got a good price and Paul Lucero was willing to pick me up in Albuquerque. Great Service, No pressure, and I am very happy.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 15, 2017
stephanieharp1
Replied promptly. Very professional. I made an offer for the car and they declined the offer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 3, 2017
The dealer contacted us and was very helpful. Ultimately we found what we wanted at a closer location.
1 of 1 people found this review helpful.
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Jul 9, 2017
This is actually the first time I'm writing a customer review. Why am I doing it now? Because I was simply, positively blown away by Terry - the salesman. Friendly, efficient, honest, transparent, hospitable. No pressure. No gimmicks. He called me by around 8 in the morning and less than 3 hours later, i had my car. I felt I've known him all through my life. I will recommend him any day, any time and to any body.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2017
Prices offered for the car were at the highest end of fair market value. They told me they had sunk $17,800 into the car and wouldn't go lower than $19,995. When I offered lower, they told me they'd "sit on the car all day" for that price and that "maybe I should just go and buy a new Prius" after I mentioned that buying new with the federal tax credit offered for hybrid plug ins would have brought me very close to their asking price for a four year old vehicle. I found this to be a bit rude. Clearly they're waiting for someone to buy the car way over price, but I was surprised at how nonchalant they were about telling me to go elsewhere. I wouldn't work with them again.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
May 24, 2017
Jonathan Montano
Spoke with the dealership and went for a visit. The dealership was still advertising a vehicle that was already sold. My trade in was evaluated and the salesperson Paul was great he tried whatever he could to find us the right vehicle. Everything went sour when the sales manager got involved. We already had financing with our bank and she pushed for our credit and went as far as telling us we didn't even know our own financial situation. Our focus was on the price not the interest and payment and she wouldn't leave alone the payment factor. It was a horrible experience. The only reason we would return is for the great salesperson we had.
12 of 13 people found this review helpful.
Is this helpful? Yes | No
May 16, 2017
awesome
1 of 4 people found this review helpful.
Is this helpful? Yes | No
May 14, 2017
GuruHC2R
Wonderful service.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2017
Damonf123
Do what they say they'll do.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 16, 2017
I bought from Toyota of Santa Fe but not this one.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2017
The salesman was responsive to my inquiries.
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2017
Great prices, no hassle, no bs dealer. They beat the prices of the other Toyota dealers in the state by thousands. Appreciate doing business there. We love our Tacoma!
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2017
They call me minutes after request info via email. They have carfax and plenty pictures available. The sale person answer all my concerns, finance explain me terms, rates, warranties and shipping cost. At the end I decided to fly and drive home 1000 miles. I bought my car at this dealership, in part because the price and the other over all customer service is great.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2016
I had requested more than one photo but didn't receive. The price was excellent but there are a few things we are looking for and that is leather, and heated seats
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hello Joe,

If you will me know which vehicle you need more photos on, I will get those out to you quickly. I apologize for not getting than done as requested.

Respectfully,

Buddy Espinosa
Toyota of Santa Fe
General Manager
505-310-0186
Buddye@toyotaofsantafe.com
Nov 9, 2016
Not pleasant I drove to Santa Fe and the rep failed to tell me the vehicle sold
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2016
Quick & helpful
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Jim

Thank you short and good review, it is much appreciated.

Respectfully,
Buddy
Oct 6, 2016
Test drive was prearranged when arrived the Sales person could not find cars on lot. Walked with her to find car while she tried to sale me other cars. I finally said I would wait inside Dealership but 20 minutes later she find the car and drove cars to front. Before I saw car, she mentioned the car had hail damage. Dealership had wasted my morning and will never buy a car from that dealership again.
9 of 12 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Glenn,

We are very sorry that we did not meet your expectations. I would like to extend an offer to you for assistance on purchasing a vehicle and make the effort to correct this 100% for you. Please feel free to call or set an appointment with myself so I can personal make sure you are taken care of. I will be here to make things better for you in the future.

Sincerely,
Francesco
General Sales Manager
5059821900
Oct 3, 2016
The best car buying experience anyone could ask for!!! Michael Lopez found me the perfect car for my needs and was extremely helpful with answering all of my questions. Francesco and Kirk then did everything possible to make sure it fit my extremely tight budget and get my family and me on our way. I got a GREAT DEAL with above and beyond service from wonderful people! I will never go anywhere else. Worth the drive from Albuquerque 100%!
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Abby,

We are glad your experience was a good one and thank you for the suggestion driving all the way from Albuquerque was the right move.

Buddy
Sep 25, 2016
FarleyGrott
When I found this listing originally, there was no price listed. I emailed an inquiry and was immediately called back. However, the person who called had no knowledge about the car I was interested in or the price. She just told me to come in and talk to a salesman. She then proceeded to call me EVERY day until we finally went to the dealer. We asked to see the car that was still listed as FOR SALE and were informed it had already sold. This turned into a complete waste of our time, gas money and miles on our car, not to mention the constant harassing phone calls that didn't stop, even after I told them I had purchased another car elsewhere.
7 of 10 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Farley Grott,

I'm the internet Sales Manager at Toyota of Santa Fe.  Please accept my apologies for the type of service you received. It is not our intention.  We sometimes use third party vendors to make sure every customer is receiving the service and information they need. This obviously didn't happen with this particular vendor. We are taking steps to correct it.  I want to assure you every member of my team knows our inventory so well, that many of our customers are able to purchase a vehicle without ever coming into the store.  Please call me at your convenience  at 505-795-7408.  

 More ...
Aug 30, 2016
Contacted me right away but never answered any of my questions.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Debbie,

I'm sorry to hear that we did not answer your questions to satisfaction. We do keep upfront pricing and great deals. Check back with us if you please and you will get a much better experience. I am sure.
Respectfully,
Buddy
Aug 26, 2016
Communication has been good. I'm out of state and won't see dealer's offerings for another week.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Bruce,

Thank you for the compliments. Glad to hear we are going that extra mile for you. Good luck with your search.

Respectfully,
Buddy
Aug 18, 2016
An offer had already been accepted on the car we were originally looking at. Trini was very helpful in providing us with other similar alternatives - one that met our needs
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Damien,
Thank You for the warm review. I am glad things worked out for you.
All the Best,
Buddy
Jul 21, 2016
The salesman who contacted me did not get back to me within the time frame he had told me. I had to call him back and this time he told me that he would get back to me a second time within 45 minutes. It was a day later that I finally heard from him. I told him that I would not do business with a company that represented itself the way he had represented Toyota of Santa Fe. It was at this point that he became rude and started yelling at me and giving me every excuse he could think of. Very unprofessional. You only get one chance to make a first impression and I was not impressed.
4 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Tom,

It disappoints me when I hear stories like this. I do apologize for any misunderstandings and would personally have taken care of this if you had asked for me. Good Luck.

All the Best,
Buddy
Jul 16, 2016
I have been looking for this vehicle for months from a "reputable" dealer. I called, driver from Albuquerque and got to see it. It hadn't gone through service so I couldn't drive it. But that was okay my bf has one so I know how it drives. Raul tried everything to get me in it and it wasn't looking good, then Shelly stepped in and between Shelly and Raul hardwork. I GOT IT!!! I am the happiest woman on the planet now I got the vehicle I've been wanting since I learned to drive (Toyota 4Runner 4WD). Time to start the mods and play in the dirt. I will definitely be back when it's time for another and I will definitely tell anyone looking for a vehicle to go to Toyota of Santa Fe and talk to Raul and Shelly. You two are awesome!!!! Thank You!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Kandice,

Thank you for the shining review and I am glad to hear you got the truck of your dreams. Happy trails to you.

All the Best,
Buddy
Jun 28, 2016
Dealership contacted me immediately and answered all my questions truthfully.
Is this review helpful? Yes | No
Response from current dealership owner:
Ann,

Hope you are doing well. It is good to hear our team gave you all the answers you required and that you were satisfied with our responses. Good luck.

All the Best,
Buddy
Jun 27, 2016
They didn't give a timely response. I went to a different dealer and bought a car.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Rebecca,

So sorry to hear we were not quicker on the draw to serve you, I have taken steps to make sure Car Guru customers get the quickest service possible. Thank you for your review to let us know how to serve or car buyers better.

All the best,
Buddy
Jun 19, 2016
I drove to town to the dealer and they couldn't find the car. Sent me to the mall sale but couldn't find it the either. Wasted my afternoon and we had cash ready to buy. We wish there was a service to help find cars without so much misinfo or bait and switch to go through. These services worked well when the dealers didn't use them or they hadn't learned this practice yet. I guess there a little desperate.probably not good to buy a car from that dealer.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Jody,

I can assure you there is no bait and switch going on at this dealership. Sometimes cars get sold quickly and systems are updated in the evening so the car was probably not taken off CarGuru's yet. Sorry for the inconvenience. Best of Luck.

All the Best,
Buddy
Jun 18, 2016
was very good. we did look at this car, very friendly, no pressure Ray
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Ray,

Thank you for your excellent review. I am glad to hear that it was a no-pressure, pleasant experience.

All the Best,
Buddy
Jun 15, 2016
Excellent!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Keralyn,

Thank you for rating us as excellent, best of luck.

All the Best,
Buddy
May 20, 2016
Excellent Customer Service. A sales rep got back to me in under 10 minutes (maybe 5 minutes), and sent me pictures from his cell phone and copies of a CarFax before the dealership took pictures of it. I wish I could have bought the car, but I couldn't act quickly enough. I bet the sales experience would have been good.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Joe,

I am glad to hear we were so prompt. Sorry to hear that someone else got your car. Good luck.

All the Best,
Buddy
May 20, 2016
they followed up promptly by phone and email
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Victor,

I am glad your experience was as you would like.

All the Best,
Buddy
May 12, 2016
Very helpful, but the vehicle was not quite what I wanted.
Is this review helpful? Yes | No
Response from current dealership owner:
Ron,

Thank you for coming to us. Sorry the vehicle didn't work out.

All the Best,
Buddy
May 12, 2016
Unfortunately the vehicle was no longer available but they were very quick to respond to me and informe me of the status.
Is this review helpful? Yes | No
Response from current dealership owner:
Dear Kim,

We are sorry your vehicle was not in stock anymore, they go quick sometimes, the day after we we re-update and go away from Car Guru's who we really admire.

All the Best,
Buddy
Read 15 old reviews
Mar 25, 2016
A little too pushy to get a sale but will fight for interest rate.
Is this review helpful? Yes | No
Response from current dealership owner:
Brian,

It is our pleasure to try to attain the best rate possible for anyone that walks through the door. I do apologize if we seemed pushy. I'll talk to our team about it.

All the Best,
Buddy
Mar 23, 2016
We did buy a RAV4 from them. They were easy to deal with an went out of their way to help us.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Paul,

We are so happy to hear that your experience was so good. We really try to accommodate all of our customers.

All the Best,
Buddy
Dec 24, 2015
Said may negotiate if I COULD supply them with some kind of validation to my opening offer, such as a book or something nit sure what he meant. It was a stall tactic as the question was nonsensical.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2014
They never want to deal on the price. Same trucks, less miles, cheaper at other dealers not far away, and they still refuse to match the price.
2 of 2 people found this review helpful.
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May 2, 2014
Dealer responded honestly that the car I was inquiring about did not pass inspection.
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Apr 18, 2014
3 calls & email in less than 24 hrs! Hounding & rude!
2 of 3 people found this review helpful.
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May 6, 2013
Didn't have something that would work for us right now.
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Mar 11, 2013
Terrible with working with customers on getting the best deal. They made me feel what they were offering was my only alternative. It wasn't !
2 of 2 people found this review helpful.
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Feb 27, 2013
My wife and I drove 60 miles to Santa Fe The salesman didnt tell us that the vehicle was in a wreck and did not have a clean carfax ,Salesman was too busy for us so we had to find out bad news from a different salesperson. What a waste of our time. I bought a truck in albq. the next day.
2 of 2 people found this review helpful.
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Nov 28, 2012
responded quickly and sent pics - didn't have what we wanted though
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Nov 28, 2012
Thanks for the info.
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Jul 24, 2012
Maria was very helpful and very pleasant.
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May 28, 2012
I waited for a quote on a new Prius V and two days after my visit, they have yet to call me. That was the only frustrating part. The employees were great.
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Apr 4, 2012
AAJ
Decent followup on my inquiry. I didn't go too far because the car I was interested in was sold before I could see it.
Is this review helpful? Yes | No
Aug 20, 2011
They pulled the same "bait and switch" as the lexus dealer. I am done with car dealers in this area. I am going for individuals sales or out of state.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

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