Toms River Volkswagen

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256 Route 37 East
Toms River, NJ 08753

Sales: (732) 575-1800

Service: (855) 563-7323

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 21, 2017
They were reluctant to have me inspect the vehicle by a 3rd party. The salesman gave me a "run-around" that they have to check with the manager whether or not that is allowed which is completely absurd. When I asked for customary copy of the vehicle inspection completed by the dealer, they assured me that it was completed and would forward it to me, but never did. More specifically, the sales woman, in this case, suggested there was "no reason" to be asking for information on the history of the car's maintenance records not provided by Carmax. She was really rude and pushy. When I did, finally get the 3rd party vehicle inspection completed, the car had been in a flood and I realized then, why the salesman and woman were so shady. Btw...I just purchased same make, model, and year from another dealer in another state.
2 of 2 people found this review helpful.
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May 7, 2017
Responded to my inquiry a bought buying s car but only give you limited information. Car fax showed 1 accident and it was the owner who traded car in . I asked to see if I could get info as far as how bad car was or what was needed to get it fixed . Basically kept giving me the run around and said car was prefect ? Told them I'll pass on the car .p
5 of 6 people found this review helpful.
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Apr 15, 2017
GuruXPML
Received call the Truck wasn't available until the following Monday. Drove up 20 miles anyway, received well and test drive another which we purchased. Purchase was tough negotiations without a trade and a purchase price is needed going in.
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Dec 12, 2016
Wonderful experience. My salesman Paul worked very hard to handle my questions regarding the vehicle as well as working out the financing. I highly recommend this dealership.
1 of 2 people found this review helpful.
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Nov 27, 2016
woodyfrank
Very professional
1 of 1 people found this review helpful.
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Nov 8, 2016
Remember to always check the dealers website or call to confirm the price before driving out to go see a car. They listed the car at $16,227, but that's AFTER YOU PUT $2,000 down, so in reality the car was $18,227. It's a bit dishonest, but that's why you should always check the dealers site.
4 of 4 people found this review helpful.
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Oct 16, 2016
Very responsive, but I decided I did not need the car.
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Sep 15, 2016
Car no longer available but the dealer did call
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Aug 4, 2016
breezy67
They emailed back and told me the truck was sold. Ask if I wanted to see the other trucks . He also called me to see what I was looking for
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Jul 21, 2016
jen971
Very nice and very helpful
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Jun 23, 2016
10/10 nice Gaye's
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Jun 19, 2016
Bought the car!
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Jun 12, 2016
vehicle was no longer available when I went there.They said they would find another ridgeline within a week,but just sent crap about other vehicles I wasn't interested in.
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May 1, 2016
Responded quickly, answered all questions
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Apr 11, 2016
Have been contacted several times have not hadd a chance to go see the car but will make plans to do so
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Read 9 old reviews
Oct 12, 2015
Jeanknee
Informative, willing to negotiate price
1 of 1 people found this review helpful.
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Feb 12, 2015
Very pushy. Made me feel like running out of the dealership--which I practically did.
1 of 1 people found this review helpful.
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Jan 9, 2015
The best car dealership I have dealt with. Everyone is extremely courteous and very nice. They made us feel like family. Even if you have to drive out of your area, they are well worth it.
1 of 1 people found this review helpful.
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Jun 19, 2014
Pretty easy to deal with. Steve jr excellent salesman. Understood I was extremely busy and did a good job making sale stress less. Sat through test drive after test drive cause I wanted to compare 5 vehicles. Good job!!
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Jun 4, 2014
Excellent communication.
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May 22, 2014
They responded right away but the car was sold.
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Apr 13, 2014
There is nothing worse than an automated message via e-mail. I made an offer, it was declined. However, I received several e-mails following that constantly asking me to come in for a test drive of the same vehicle. It's as if they forgot that they already corresponded with me. There was nothing they did that made it seem personal at all.
1 of 1 people found this review helpful.
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Jan 1, 2013
Longe32
Stay away from this dealership. Almost every car on the lot is marked up at least $3000.00 over the market price (You can look it up!) Found some that were even priced $1000.00 over their internet "salesprice". Salesman (Dennis) asked us to "give him a few minutes" while he filed some paperwork. After almost an hour, it was apparent he was in no rush to sell us a car. The wait was not in vain, however, as it gave us the opportunity to witness customer after customer walk out in disgust after their own salesman tried the "bait and switch" moments before signing on the dotted line. One of those salesman, after failing to seal the deal, spent the next several minutes making personal phone calls (loudly debating which bootleg DVD he'd watch later on that night) while customers stood around waiting for someone to help them. When I approached this guy and asked him if he had a minute to show us a couple of cars we were interested in, he said, and I quote, "uhhhh, ummmm, No I don't have time. I THINK my manager MIGHT have something else for me to do". There are plenty of other dealerships in the area...don't waste your time on this one.
1 of 1 people found this review helpful.
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Nov 1, 2012
timely response. wanted to help me. but I opted to go elsewhere when I found exactly what I wanted, closer.
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