Terry Thompson Chevrolet

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GM Certified Internet Dealer, GM Certified Used Vehicles

1402 Us Highway 98, Daphne, AL 36526

Sales: (251) 220-0723

Service: (251) 626-0631

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2016 Chevrolet Suburban LTZ 1500 Used Cars in Daphne, AL 36526

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Good Deal
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Location: Daphne, AL 36526

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All reviewers have been verified to have contacted this dealer – Learn More
Feb 11, 2017
Sold before I can make it there the made sure I knew and didn't try to push me into something else
Is this review helpful? Yes | No
Feb 3, 2017
Communication is good, but they weren't coming off the price at all. I found a new 2016 with less than 100 miles for 2k more, and it had more options and that was the truck I went with. If you want to sell a vehicle, you need to be willing to go that extra mile to get the deal done. They won't go that extra mile.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2017
Inquired about the vehicle and the Internet Sales Rep responded fairly quickly and sent me the info sheet and texted me a few pictures. I drove over to Daphne to look at the truck, possibly ready to buy on the spot. When I was passed off to the salesman, he was a little more honest about the condition of the truck. After looking at it and confirming that I did not want to proceed any farther, the salesman was done with me. I inquired about other vehicles, but he really didn't seem interested in showing me anything else. I left thinking "what a waste of time", but I do appreciate his honesty in telling me up front about the condition of the truck. I ended up buying a Chevy truck from another dealer.
2 of 2 people found this review helpful.
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Dec 10, 2016
Margot made my car buying experience easy! I had a rental car that she helped me return to the rental company the day of the sale. Her assistance was invaluable. Thanks Margot!
1 of 1 people found this review helpful.
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Dec 9, 2016
The sales folk were great. We purchased this vehicle. Love it.
1 of 1 people found this review helpful.
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Nov 18, 2016
Very nice and hospitality would recommend this dealership to anyone looking to purchase a vehicle
1 of 1 people found this review helpful.
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Nov 8, 2016
Got back to me quickly.
1 of 1 people found this review helpful.
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Nov 2, 2016
Fast response, very good customer service.
1 of 1 people found this review helpful.
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Aug 27, 2016
Did not get the 2011 , got a 2008 Yukon Ben, Karl, did a great job on helping us purchase our vehicle , outstanding customer service
1 of 1 people found this review helpful.
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May 6, 2016
Excellent . Very attentive. Best experience I have ever had buying a car!
1 of 1 people found this review helpful.
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Feb 18, 2016
Very nice in professional kept in contact with me explain everything that I needed to know.
1 of 1 people found this review helpful.
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Response from Terry Thompson Chevrolet:

Thanks for the kind words.
Feb 13, 2016
Patcee618
I received emails from this dealer but I had already purchased a car from another dealer Thank You for your response
1 of 1 people found this review helpful.
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Feb 6, 2016
Very good experience. They are the dealer I decided to buy from.
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Response from Terry Thompson Chevrolet:

Thank you for your purchase
Nov 7, 2015
Prompt response time to internet sales,great service
Is this review helpful? Yes | No

Response from Terry Thompson Chevrolet:

Thank you for the purchase.
Read 4 old reviews
Apr 27, 2015
The dealership quoted us an out the door price. They then called us back to see if we "qualified" for the discounts. We did not so the out the door price was several thousand higher that what we had been quoted. We have tried to buy a car through this dealership before and had the same problem.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Terry Thompson Chevrolet:

we did call back as soon as we realized the price was dependent on a factory incentive.
Jul 20, 2013
Poor customer service. They didn't want to try to help us at all.
Is this review helpful? Yes | No

Response from Terry Thompson Chevrolet:

sorry to here this, if you would like to call in to our Management team, we would like to learn more.
May 31, 2013
Very helpful!!!
1 of 1 people found this review helpful.
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Jun 23, 2012
Mike from internet sales was very dishonest, and never follow up and return calls. Then in the middle of the deal changed the price.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Terry Thompson Chevrolet:

The price changed due to factory incentives, we informed customer that the price would change before they left.

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