Terry Reid Hyundai

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816 Joe Frank Harris Parkway
Cartersville, GA 30120

Sales: (678) 535-3581

Service: (678) 535-3137

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Location: Cartersville, GA 30120

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 22, 2017
Jclue26
Couldn't find the car online again the morning we were getting ready to go see the car. After many phone calls to see why and if the car was still available with the same saleswoman the car seemed to have "disappeared". Finally 4 hours later we were told the car had a bad engine. The day before everything was fine. Of course we were invited to come on down anyways. No thanks.
Is this review helpful? Yes | No
Aug 26, 2017
buglover26
Prompt response. Emailed and called several times.
Is this review helpful? Yes | No
Mar 21, 2017
Very cordial and inviting. Helpful sales staff and ownership.
Is this review helpful? Yes | No
Mar 4, 2017
Good
Is this review helpful? Yes | No
Feb 9, 2017
Prizm_2719
Just spoke with them online. Very nice but never did answer the question I had (automatic or manual). The description said automatic but the pictures showed a manual. The just asked me to come see it and drive it. I never met with them.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 10, 2016
Would not stop emailing everyday seeing if I am interested, if I was not interested I would let you know
Is this review helpful? Yes | No

Response from Terry Reid Hyundai:

Joshua, I appreciate your response. I would be more than happy to further discuss this with you. As I can only go off of your first name it would be entirely difficult to pull up your file. However, I can let you know we have a complete staff designed to cater to your needs and in order to do so they will email and call our clients until we receive a response. Once we receive a response this gives us the ability to know the next step to take. Please give me a call so that I can update your records. 678-605-9500 Cassie Cepeda

Thank you again for your response.
Dec 5, 2016
Very cordial and kind
Is this review helpful? Yes | No
Nov 23, 2016
The dealer was quick to respond to me after emailing them that I was interested. We made an appointment for the next day to see and drive the car. We agreed on the price after negotiating removal of several dings and touching up the areas. The sale was quick and matter of fact and I left in the car. They agreed to do the work they owed me over the next couple of days. Now after 3 trips to the dealer and them having the vehicle for 5 days of the first 10, I decided to touch up the places my self. They did get the dings fixed for me though just never finished what they told me that they would do
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 19, 2016
Well drove two hours (250miles) to look at a truck got there and the truck was posted as a manual called to make sure it was manual transmission before making a trip. Upon arriving guess what I find, an automatic truck that looks like its been wrecked. Needless to say I won't be going back.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 15, 2016
They were very nice and explained things in detail, I ended up buying my car somewhere else but would go back to them in the future.if the price is right ;)
Is this review helpful? Yes | No
Sep 2, 2016
Friendly with knowledgeable salesmen and was easy to do business with. Go see John O'Keefe at Terry Reid Hyundai!!!
Is this review helpful? Yes | No
Aug 17, 2016
they contacted us but it wasnt model we needed
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Jun 29, 2016
Very good experience. I purchased a car from this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2016
Got me approved Tried to get me to out more of a down payment just because my credit was bad on a car with damage so they can get rid of it because they are losing money on it since its been sitting for so long went to another dealer still had bad credit put less money down and still got a great car in great condition with more options to!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2016
Dealer was very responsive. Great service, no pressure. Bought from them. Process was easy.
Is this review helpful? Yes | No
May 31, 2016
sold the car when I supposed to be test driving it.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Terry Reid Hyundai:

Hello Christopher,

I am sorry that you had a bad experience. Our used car prices are aggressively low and we pride ourselves with that. It does cause a high volume of shoppers on the same vehicle. I am more than happy to find a similar vehicle for you. I hope we can make your experience a better one. We want to get you the car you want at the best price :)

Please email me what you are looking for. I can't wait to help and turn your negative situation into a great experience!

Thank you,

Matt Laughridge
Owner/GM
mattl@terryreidgroup.com
Read 5 old reviews
Mar 2, 2014
great experience. Very professional
Is this review helpful? Yes | No

Response from Terry Reid Hyundai:

I'm glad you had a great experience :)
Jun 28, 2013
This one had the car I was looking for and we purchased the car. Great dealing with them and no hassels.
Is this review helpful? Yes | No
Apr 25, 2013
ok
Is this review helpful? Yes | No

Response from Terry Reid Hyundai:

Ron,

Let me know how we could be awesome!

-Matt
Mar 26, 2013
i get the car
Is this review helpful? Yes | No
Apr 5, 2012
Quick response and follow up.
Is this review helpful? Yes | No

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