Sunland Park Chrysler Jeep Dodge Ram

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950 Crockett St, El Paso, TX 79922

Sales: (915) 206-5323

Service: (915) 206-5432

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 30, 2017
Responded quickly and very helpful.
Is this review helpful? Yes | No
Feb 21, 2017
taztome
Had a a great experience. Their manager Orlando and salesman Brian Gibson were awesome.
Is this review helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

I am happy to hear that Orlando and Brian both provided you with the five-star service that you deserve. Thank you for choosing Sunland Park CJDR!
Jan 29, 2017
Salesman contacted me right away. Gave me all the information I needed and answered all my questions. They followed up a few days later. They were not pushy at all and very helpful.
Is this review helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Thanks for your review, Robert!  We're glad to hear that we provided you with prompt, helpful service.  We appreciate your business, please let us know if there's anything else we can do for you!
May 4, 2016
Totally not a good experience. Very unprofessional staff. Will never visit them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Joey, I appreciate your feedback. It's disappointing to hear you feel our staff was unprofessional during your visit. I would be happy to speak with you and see what I can do about this. Would you please contact me when you can? I look forward to the chance to regain your trust.

Trevor Wolf, Customer Care Manager, (915)231-4132, twolf73@hotmail.com
Apr 27, 2016
Contacted me back but didn't really help. Took days to respond to questions. Went somewhere else
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Hi Tyson,
Thank you for your feedback. We strive to provide excellent customer service, and we know that part of that means responding to questions promptly. We are sorry that you felt your experience was lacking. Please let us know if there's anything more we can do for you.
Trevor Wolf, Customer Care Manager, (915)231-4132, twolf73@hotmail.com
Mar 29, 2016
No room for negotiation.
Is this review helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Hello, Ari. I would like to hear more information about your recent experience. Will you please reach out to me at your earliest convenience? I hope to hear from you soon.
Best, Trevor Wolf, Customer Care Manager, (915)231-4132, twolf73@hotmail.com
Mar 17, 2016
Quick response and great customerservice
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Hi Joe,

Thank you so much for your 5-star review! We strive to give everyone great customer service, so thank you for noticing! We would love to see you again, and we hope you'll let us know if we can do anything else for you. Thank you!
Feb 16, 2016
Quick response
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunland Park Chrysler Jeep Dodge Ram:

Rocio,
Thank you for your 5-star review! Please let us know if there's anything more we can do for you. Thank you!
Nov 16, 2015
They lied to me and said my credit score was 100 points lower than it really is, and when I asked them to clean the vehicle they said it would take too long, yet I was there for 5 hours. I got the vehicle with dog hair and sticky stuff still in it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 27, 2015
Great car, descent service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2015
Bad service i contacted the dearship some kid called me took all my information got a preapproval its been two weeks and nothing still. I dont recommend contacting through car guru just show up in person or dont show up at all go some where else they dont seem like they want to help
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2015
Went in to look at a Yaris. We were kept waiting for half an hour. We ended up going to another dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 31, 2015
Salesman was helpful but management does not want to help out, give you minimum for your trade,and no negotiations on price. Not worth returning
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2015
Very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 17 old reviews
Apr 13, 2015
Sales person seemed surprised when I arrived for my appointment. Vehicle had been sold, it would have been professional if he would have emailed to let me know. Sales person then began to "show " other options - bait and switch came to mind. Not very impressed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 21, 2015
The original dealer was great,he was off the day I could visit,the other staff not so great.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 9, 2014
Sales person was good but the truck was never ready to be test drove . Some thing was wrong with it every time we went to see it. The truck it self was beat up alot I guess that's why it was always in the shop
Is this review helpful? Yes | No
Oct 28, 2014
Love my jeep! They were great!
Is this review helpful? Yes | No
Oct 23, 2014
Great
Is this review helpful? Yes | No
Aug 29, 2014
They responded.... Nice
Is this review helpful? Yes | No
Aug 29, 2014
Took a long time to get back at me and then said vehicle was sold, of course!
Is this review helpful? Yes | No
Jul 16, 2014
Had a good experience.
Is this review helpful? Yes | No
Jun 24, 2014
They were dodgy around questions and would not give a straight forward answer. If I would have gotten a straight forward answer instead of the "come in, we're the biggest dealer...etc," I probably would have given them business.
Is this review helpful? Yes | No
Jun 6, 2014
Dealer promptly responded vehicle, sold.
Is this review helpful? Yes | No
Oct 24, 2013
Good
Is this review helpful? Yes | No
Feb 1, 2013
Spoke to them 3 times very nice .
Is this review helpful? Yes | No
Jan 14, 2013
Called about the vehicle and received a price quote on the vehicle while on the phone. Drove 45 miles to dealership for test drive. Vehicle was waiting for me at the door and a sales person was expecting me. Vehicle was very clean, near show room condition. Price went up $1,000 from the price quote over the phone once I was there in person. I was looking to buy cash so it had nothing to do with the value of my trade in. I think the price was effected by the fact that I indicated I would title it myself and they could not add a fee for that and other incidentals.
Is this review helpful? Yes | No
Dec 1, 2012
sales staff is great, but sales mgr acts like he is doing you a favor. They act like they don't need your money. I will never buy from them.
Is this review helpful? Yes | No
Nov 23, 2012
Responded but we did not agree to the price.
Is this review helpful? Yes | No
Oct 19, 2012
Frriendly.
Is this review helpful? Yes | No
Feb 14, 2012
gomez23
nice truck
Is this review helpful? Yes | No

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