Sullivan Motor Company

1515 W Broadway Rd
Mesa, AZ 85202

Sales: (602) 483-6392

Today 8:30am - 9:00pm
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Location: Mesa, AZ 85202

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All reviewers have been verified to have contacted this dealer – Learn More
Jul 16, 2017
Guru9KWBR
I was working with Doug through text message and a phone call the truck was priced at $45,775 so I said before I would even come down to the dealership he had to be under $43,000 After going back and forth he said he would be at 43,000 thats the best he could do could we make a deal? I said yes so I set up a time and came down with my wife after getting there we had another Doug to work with since the Doug I was working with was now gone .... and the best price I could get after going back and forth was 43,950 and he or financing wouldn't go lower (I'm a man of my word and Sullivan motor company is apparently not) so I thanked him for his time and left this isn't the last truck out there I'll find another.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2017
Guru863Q
Answered all questions quickly
Is this review helpful? Yes | No
Jun 23, 2017
Ha e asked the dealer to send me a list of the mods done to a mustang multiple times but they will not send them to me. They keep asking if I'm interested in buying a car I tell them what I want and don't hear back from them ever. This has happened 3 times in 2 weeks.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2017
Very helpful
Is this review helpful? Yes | No
Apr 19, 2017
Very responsive helpful
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2017
Responded pretty quick
Is this review helpful? Yes | No
Mar 31, 2017
Excelente doing business with you
Is this review helpful? Yes | No
Mar 29, 2017
lenasman
never got photo or price . how ever he did email me a day later .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 7, 2017
Rather than negotiate on the vehicle I wanted, they just showed me a different vehicle.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2017
They were more than helpful,we were very close to the deal but just couldn't make it happen.
Is this review helpful? Yes | No
Feb 18, 2017
Dealer got back to me on a timely basis.
Is this review helpful? Yes | No
Jan 12, 2017
To many cars on the lot. Salesman never produce the car requested. Tried to sell me other inferior cars.
2 of 3 people found this review helpful.
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Jan 11, 2017
Seemed to have fixed up the vehicle enough to get it down the road not caring what it would look like 100 miles down the road. Spray paint on the plastic fender interior. Salesman showed dislike with the company and their procedures along with the equipment to do the job. Very overpriced. Wanted 27,000 for a 2009 Chevy worth 20,000 KBB dealer price. Will not go back.
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Dec 2, 2016
Very good experience overall and I love this car. Thank you Doug and Chris!!
1 of 3 people found this review helpful.
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Nov 25, 2016
Took a long time to answear finally answear after 2 emails wrong description of the truck never answear my question just went around it
3 of 3 people found this review helpful.
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Nov 25, 2016
It has been nice working with a easy going no push dealerships. They are actually interested in my needs.
2 of 5 people found this review helpful.
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Oct 20, 2016
I,m in Wisconsin, didn't seam like he wanted to negotiate. Not going to fly to Arizona without a potential agreement of some kind. Not going to pay full asking price.
8 of 8 people found this review helpful.
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Sep 17, 2016
Very good
1 of 5 people found this review helpful.
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Sep 10, 2016
I was contacted and asked some additional questions, the salesman never called back.
3 of 3 people found this review helpful.
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Sep 6, 2016
5
I purchased a truck from Sullivan Auto Sales site unseen due to my distance from the dealership. There were definitely more "bumps and bruises" on the truck than I was led to believe by the salesman. Including a gap between the drivers door and the fender that I specifically asked about and was told that there was no gap it was just the angle of the photo. There was liberal use of cheap touch up paint all over the truck. When I received the truck the air conditioning was not working. I contacted the salesman who had assured me repeatedly during the sales process that Sullivan Auto Sales has a 3 month 3000 mile warranty on everything that they sell and that they have built a reputation of taking care of their customers, he informed me that the air conditioning would not be covered under the warranty. Buy at your own risk.
14 of 15 people found this review helpful.
Is this helpful? Yes | No
Aug 25, 2016
I was interested in a certain vehicle and had been texting with one of the sales members. I was told the vehicle was there, so I could look at it and test drive. I had an appointment set up and when I got there I was told by another salesman that the car was sold already. I drove 25 minutes to this dealership just to see this vehicle. I would not recommend a dealership that can not keep track of their inventory. Also, for the salesman not to tell me prior to arriving at the dealership was very unprofessional.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Sullivan Motor Company:

Brendan,
    My name is Jason Manning Sales Manager with Sullivan Motor Co. I am sorry that this happened, as it does happen and we have no intention to bring you down if the vehicle was sold. If there is anything I can do to help you in finding a vehicle that fits your needs I would love to help you out my personal cell is 480-241-6944 also can reach me via email at sales@smcauto.com Thanks for your time and look forward to helping you with your vehicle purchase. Jason Manning Sales Manager.
Aug 10, 2016
Friendly and helpful. Jeep was overpriced though.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2016
Very nice man followed up and referred me to their website for more info.
0 of 1 people found this review helpful.
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Jul 28, 2016
responsive, accommodating and polite
0 of 1 people found this review helpful.
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Jul 27, 2016
Very good communicator and willingness to help find what was requested.thank you, Brian
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Jun 30, 2016
They were good at responding and providing information
0 of 1 people found this review helpful.
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Jun 26, 2016
Gorgis was great! I will purchase through him
0 of 1 people found this review helpful.
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Jun 13, 2016
Did a good job of following up.
0 of 1 people found this review helpful.
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Jun 10, 2016
Want to sell you high mileage jeeps, that aren't in good condition in the inside. For a premium big dealership price. They won't even deal with you, the price they say is what they want.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Sullivan Motor Company:

Chad,
  This is Jason Manning Sales Manager with Sullivan Motor Co.  Unfortunately the Jeep market is a OVER BOOK market as the supply is a lot less than demand for any Jeep Wrangler. If there is anything I can do to help you with the purchase of a Jeep my direct cell is 480-241-6944 or can be emailed at sales@smcauto.com. Hopefully we can find a Jeep that works for you and your budget. My website to see what wranglers we have in stock is www.smcauto.com. Thanks for your time and look forward to changing your 1 star rating to a 5 star. Jason Manning Sales Manager
Jun 2, 2016
Found truck. Have VA grant ... they sold the truck before I returned with the paperwork.
6 of 6 people found this review helpful.
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May 17, 2016
Great inventory Pushy sales tactics
4 of 5 people found this review helpful.
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May 2, 2016
Dealer responded to my email, but failed to provide the info I requested.
3 of 4 people found this review helpful.
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Apr 11, 2016
Rob was very helpful,and very curtious. In fact we hope to be going there to purches the van!!!
0 of 2 people found this review helpful.
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Apr 5, 2016
Muy buena, excelente mi H2 fuera roja
1 of 5 people found this review helpful.
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Mar 24, 2016
Wasn't impressed at all, tons of cars but very pushy sales approach
5 of 5 people found this review helpful.
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Mar 5, 2016
Car listed on web site is not available
4 of 4 people found this review helpful.
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Feb 8, 2016
Pretty much shined on by the guy who called me and then never returned my call..
4 of 5 people found this review helpful.
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Feb 7, 2016
Great! Found the vehicle I was looking for easy and quick buying experience.
0 of 1 people found this review helpful.
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Feb 7, 2016
Guys did fine, followed up, not the right Jeep at the right price.
0 of 2 people found this review helpful.
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Feb 4, 2016
The vehicle was sold the day I got there. Than they tried to push another vehicle on to me. Price was high and not the vehicle I was searching.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 30, 2015
Fast response!
0 of 3 people found this review helpful.
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Sep 28, 2015
Ziggy took care of me quick and easy no time for haggling
0 of 3 people found this review helpful.
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Sep 4, 2015
Very able salesman Rob, trying to buy a car there but my schedule is holding me up.. They may sell the car from under me.
0 of 2 people found this review helpful.
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Aug 31, 2015
follow up right away!
0 of 3 people found this review helpful.
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Aug 14, 2015
Site shows vehicle 3 times real values
5 of 5 people found this review helpful.
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Read 13 old reviews
Jul 14, 2015
Car too expensive and don't have communication with dealer.
5 of 5 people found this review helpful.
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Jun 17, 2015
Quick to respond....
0 of 2 people found this review helpful.
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Jun 2, 2015
Perfect in every detail
0 of 2 people found this review helpful.
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Apr 4, 2015
Good response. Matt in internet sales gave us a very accurate detailed description of the vehicle over the phone. Were shopping this against several other Excursions and ended up buying here. Friendly atmosphere with minimal pressure to buy.
0 of 2 people found this review helpful.
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Apr 3, 2015
migration_Car1970
First class operation bought a super nice jeep . Thanks for a great interest rate and the best after purchase follow up I've ever had when buying a car
0 of 4 people found this review helpful.
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Mar 31, 2015
Excellent response, purchased vehicle.
0 of 4 people found this review helpful.
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Sep 13, 2014
Price on truck was wrong .guy I spoke with on phone acted like he didn't want to sale it so I went else where .was not happy with dealership
2 of 2 people found this review helpful.
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Mar 23, 2014
It was easy. It took me right to what I was looking for. No side shows.
0 of 1 people found this review helpful.
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Feb 10, 2014
Could not come to a price agreement
Is this review helpful? Yes | No
May 27, 2013
Responsive and professional.
Is this review helpful? Yes | No
Apr 3, 2013
if my wife will ever let me buy my SSR here's where i'll buy. I even offered to take her to Coronado for two weeks.... and nothin. jw
Is this review helpful? Yes | No
Jan 31, 2013
great
Is this review helpful? Yes | No
Jan 2, 2013
Dealer called once but never followed up when I gave him my information. I thought we were going to negotiate a deal but I guess they didn't need my business.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

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