Strong Volkswagen

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1070 S Main St
Salt Lake City, UT 84101

Sales: (801) 845-9592

Service: (844) 338-9253

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 2, 2018
Whatafro
Contacted a short while after sending inquiry
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Dec 14, 2017
The price advertised on the website is somewhat deceiving because it's not the purchase price but the lease price. Plus there are other stipulations that were mentioned by other posts (like you have to finance with them, not all the discounts apply etc.) On a positive note, they responded right away and as soon as I was given all the other info, I decided to look elsewhere. That's the only reason they got more than one star.
4 of 4 people found this review helpful.
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Nov 30, 2017
While they are nice enough, you really need to be aware of what the actual price is. There are way too many conditions for the price. You have to trade in a 2009 or newer vehicle, you have to finance with them, you have to actually lease the vehicle to get the advertised price, if you buy, you don't get a $2500 discount. If you just want to buy the vehicle outright, the price is nowhere close to what is published. And then, the dealer add on's that aren't in the listed price. Sorry, just want real straight-up pricing and a decent deal. We ended up buying elsewhere.
9 of 9 people found this review helpful.
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Sep 29, 2017
Very enthusiastic, but emailing me 2x a day is a little too much - I'm more apt to give 5 stars to a situation where I don't feel pressured or overwhelmed.
4 of 4 people found this review helpful.
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Sep 27, 2017
XCskier
The PROs: car was there The CONS: BAIT AND SWITCH - the cargurus price not honored. They tack on many extra fees, including a silly PULSE system (already installed on car) charge of almost $500 (regular market price $149). This "collision avoidance" as the manager said "is a revenue stream" for them. It's a useless gimmick- basically makes your middle brake light flicker when you brake - as per company website, it has a lockout period "so as not to annoy trailing drivers in stop and go traffic." Since most rear end collisions happen in stop/go traffic, this is a complete waste of money. It's not a true safety system and insurance companies don't honor it for discounts. I asked to take that charge out or we had no deal, and they said they would - which was a lie. After keeping me there for 4 hrs, throwing unreal numbers out and not letting me look at the paper long enough to do my own math, when I finally got home and reviewed my invoice, I noticed they still charged me for it. Manager was rude when I raised this issue and said "just consider it an extra dealer fee then. I wasn't in the room so I am not responsible for what my guy said." I asked him to remove it since per PULSE website it's a 5 minute job, and he refused. BTW their doc preparation fee is $399 (whereas in most other dealerships it's $100-250). Considering the VW cheating scandal marring VW reputation and causing huge percentage losses on their sales, I was expecting them to be on their best behavior. What I found was dishonest and disrespectful to the customers. Make sure you study the papers and pull out your calculator or walk out if they don't let you do that. I will not buy a car from them again. Finally - the car I bought is still listed though it's off their lot so make sure you call before you waste your time driving there.
23 of 23 people found this review helpful.
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Sep 19, 2017
They contacted me immediately and followed through consistently.
1 of 3 people found this review helpful.
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Sep 18, 2017
Quick and informative without even having to ask me any questions, but just providing general answers. If they do have what I'm looking for next time, I'm buying from them automatically.
1 of 3 people found this review helpful.
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Aug 30, 2017
They were great. No pressure, easy to work with.
1 of 4 people found this review helpful.
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Aug 18, 2017
They were on the ball.
1 of 4 people found this review helpful.
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Aug 18, 2017
EagleM
Great car, salesmen, and they matched an interest rate from my credit union. Life time warranty on engine, transmission and car washes!
3 of 5 people found this review helpful.
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Aug 16, 2017
GuruD59TK
they emailed promptly. followed up courteously
1 of 4 people found this review helpful.
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Aug 9, 2017
I was told by the receptionist as well as a manager here that the vehicle I was interested in was still available. I drove 30 min. to look at the vehicle and it was sold. They had told me this to get me down there. I was not happy!
15 of 15 people found this review helpful.
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Aug 3, 2017
stenz28
5
They called promptly and I had a good talk with the salesman.
1 of 4 people found this review helpful.
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Jul 10, 2017
Zeekerbird
Mark got in touch, answered questions via the internet. He was quite helpful, but we ended up buying from a private party.
1 of 4 people found this review helpful.
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May 30, 2017
quick response. their advertised price was contingent on using VW financing.
5 of 6 people found this review helpful.
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Feb 3, 2017
Bait and switch. Did not honor price shown on cargurus, and told me that car was unavailable when I went to buy it.
15 of 15 people found this review helpful.
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Dec 29, 2016
Good quick response.
1 of 6 people found this review helpful.
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Read 10 old reviews
May 5, 2016
Very responsive.
1 of 6 people found this review helpful.
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Feb 24, 2014
Asking too much for a vehicle in terrible condition.
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Oct 30, 2013
Went out of their way to serve
0 of 1 people found this review helpful.
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Sep 22, 2013
Not very efficient. Had to walk back and forth from the used car center to the new car center. Salesperson didnt seem to know his inventory, prices or anything. The car we came to look at was gone and similar thibgs just haopened to cost about 4,000 more. Hmmm.
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Sep 20, 2013
phone several times on advertised "special". was told nobody could give me definite price right now but would call back. Nobody called. I called again and guess what, the same results the next two calls. Not too impressed so I bought two Jetta diesels ten miles away at Jimmys Love Bug. Oh well their loss. Dave
2 of 2 people found this review helpful.
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Sep 14, 2013
good experience, not willing to negotiate price as much as I believed the car was worth
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Aug 21, 2013
Good, they just didn't have what I wanted.
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May 27, 2012
Very responsive and courteous.
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Jan 28, 2012
Wonderful experience throughout! Very caring, personable people! Eric Gustafsen was the best! Thank you!
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Nov 15, 2011
nice sales people, no high pressure salesmen and the sales manager is people friendly.
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