Smith Imports

2965 S. Third St., Memphis, TN 38109

Sales: (901) 881-4923

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2017 Honda Accord Hybrid Touring Used Cars in Memphis, TN 38109

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Certified Pre-Owned: No Transmission: Automatic Color: White Orchid Pearl Description: Used 2017 Honda Accord Hybrid Touring for sale - $28,475, 3,466 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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2015 Mercedes-Benz GLK-Class GLK 350 Used Cars in Memphis, TN 38109

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2015 Mercedes-Benz E-Class E 350 Luxury Used Cars in Memphis, TN 38109

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2014 Mercedes-Benz GL-Class GL 550 Used Cars in Memphis, TN 38109

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Location: Memphis, TN 38109

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2015 Mercedes-Benz S-Class Coupe S 550 4MATIC Used Cars in Memphis, TN 38109

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Location: Memphis, TN 38109

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2014 Mercedes-Benz E-Class E 350 Sport Used Cars in Memphis, TN 38109

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2014 Mercedes-Benz GL-Class GL 450 Used Cars in Memphis, TN 38109

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2013 Mercedes-Benz GL-Class GL 450 Used Cars in Memphis, TN 38109

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Location: Memphis, TN 38109

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2014 Mercedes-Benz GL-Class GL 450 Used Cars in Memphis, TN 38109

Good Deal
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Location: Memphis, TN 38109

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 20, 2017
great experience with the whole team from Smith Imports
Is this review helpful? Yes | No
Apr 3, 2017
very good
Is this review helpful? Yes | No
Mar 20, 2017
A friend told me about you all have great deal on car, and I can say from visiting Smith Imports online he was telling the truth.
0 of 1 people found this review helpful.
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Mar 7, 2017
Great experience!
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Feb 24, 2017
Excellent ! Could not afford auto.
1 of 1 people found this review helpful.
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Feb 17, 2017
Great car, good price, and prompt professional service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2017
Helpful, responsive and easy to work with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 2, 2017
Exelent
1 of 1 people found this review helpful.
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Nov 6, 2016
Dealer required $1000 deposit to hold car. Dealer very helpful in working with bank to complete necessary paperwork. Dealer was responsive to inquiries and requests for assistance.
3 of 4 people found this review helpful.
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Oct 27, 2016
Very good on contacting you about vehicles.
Is this review helpful? Yes | No
Oct 19, 2016
very good
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Oct 12, 2016
my experience is great.
1 of 1 people found this review helpful.
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Sep 28, 2016
Very good response on an enquiry on a vehicle.
Is this review helpful? Yes | No
Sep 27, 2016
Expectations were met
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Sep 12, 2016
Great service!! Best experience I have ever had at a dealership!
Is this review helpful? Yes | No
Aug 29, 2016
Satisfied customer! Just an FYI - this is a haggle free dealership so the price is the price!
Is this review helpful? Yes | No
Aug 21, 2016
khurley36
Nice vehicle, Quick response! Andy (owner) and Bert (sales) were accommodating, up front, and honest. I'm pleased with the final outcome of buying my 2015 Yukon from them. -Kim
Is this review helpful? Yes | No
Jul 15, 2016
Nancym6868
Responded on a timely matter was very helpful with all of my questions. I will probably buy from them too.
Is this review helpful? Yes | No
Jul 7, 2016
Went there to look. Was given a list and keys to two autos I was interested in. Staff was busy with others. I looked and left. Emailed three questions about inventory I'd seen online. Rep. called and answered my questions. Stated they were "laid back" and didn't crowd people who were looking. I was to return after the holiday, but made a different buying decision. Had the rep been more engaging I would probably bought the auto I was interested in. Looked at it again online even after a new other vehicle is sitting in my driveway!
Is this review helpful? Yes | No
May 25, 2016
They were very courteous and have a nice inventory of reliable vehicles.
Is this review helpful? Yes | No
May 16, 2016
When dealing with the second tier salesman (a.k.a. Proposed decision-maker) I experienced extremely rude, inpatient, and condescending behavior because I wasn't willing to accept their sales proposal. The sales person tried to pressure me into acceptance by questioning my decision making skills and aptitude. Although, I would consider giving the dealership another chance for my business, if the right vehicle/opportunity presented itself; however, I would never want to deal with the same individual again. I understand organizations employ individuals who, at times, fail to adequately represent the philosophies, values and expectations of their organization. I'd hate for one individual to negatively mark an entire organization. I hope this particular experience is it systemic of the entire organization. I cannot recommend this dealership at this time.
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Response from Smith Imports:

I would like to apologize that your inquiry into one of our vehicles was not handled courteously. If the sales proposal concerned a pricing issue we do operate on very small margins and therefore our prices are as posted. I would greatly appreciate a phone call from you concerning this matter and the salesperson’s name. Rude, inpatient and condescending behavior from any of our team needs to addressed immediately. Again I apologize for this behavior.  Andy Smith
May 8, 2016
still in discussion
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May 7, 2016
Quick with response and answers!
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Apr 30, 2016
They agreed to negotiate, but I did not make it to look at the car. My schedule was really busy. They were closing when my work shift ended. They seem to be good. I wish the hours had been a little more flexible.
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Apr 14, 2016
Good
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Apr 10, 2016
Very professional.
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Apr 9, 2016
Good guy
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Feb 22, 2016
edward_4215
I have called and visited many salespeople over the past six weeks, and most of them don't seem to care if you buy one of their vehicles, or not. There is so much competition available,this is hard to comprehend.
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Feb 9, 2016
Great
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Jan 14, 2016
Prompt reply by phone and email.
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Jan 6, 2016
Very responsive and helpful!
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Jan 4, 2016
Did not see a bad car on the lot. All the cars were very clean and priced to sell.
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Dec 20, 2015
Car was sold already but good
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Dec 20, 2015
They are really good helps and detailed response .
Is this review helpful? Yes | No
Oct 2, 2015
In love with my car very! They were very helpful!
Is this review helpful? Yes | No
Sep 11, 2015
Jim Leport responded promptly and was very helpful. We didn't get together on a deal but I wouldn't hesitate to recommend him.
Is this review helpful? Yes | No
Sep 8, 2015
The contacted me a day after I sent them an e-mail, and someone had put a deposit on the car I had interest in
Is this review helpful? Yes | No
Sep 2, 2015
Very friendly and professional.
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Jun 24, 2015
Extremely happy with my car shopping experience. Everything was handled professionally and in a timely manner. I received a great deal on the beautiful car that I purchased. Will not hesitate to use Smith Import for my next purchase.
Is this review helpful? Yes | No
May 26, 2015
Good response, but could not agree on pricel
0 of 1 people found this review helpful.
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Read 17 old reviews
Jan 9, 2015
Dealer price changed from original post (both on Smith Imports website and CarGurus). Original price $34,750, then changed to $38,500. As compromise, dealer offered $35,600. Dealer seemed genuine with excuse of incorrect pricing (too much invested to offer original price). Overall, 1/5 experience because of negative "old school dealer" tactics. Good luck All!
Is this review helpful? Yes | No

Response from Smith Imports:

This car was briefly priced for the wrong amount. We saw our error and corrected the price. We did offer this car  to you for what we had in it. It seems you did not want the car even for the mistaken price as you kept asking how much off you will take. We are sorry for the error.
Nov 22, 2014
Quick response. Listing price is fair (without knowing the true condition of the car). Gave low trade-in vale.
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Oct 12, 2014
Honest, straight forward, no gimmicks. A pleasant experience overall.
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Aug 26, 2014
Friendly dealership ..... easy to look at the cars and get to know everyone.
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Jun 17, 2014
Easy buy
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Jun 16, 2014
It was great
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May 25, 2014
This dealership is totally amazing. The buying experience is awesome. I had come for a different car but went home with a different one. The price was really an amazing deal and my salesperson Grant was like no other salesperson I have ever met. There was no pressure to buy car, no unnecessary talks, just a good discussion about features, driving experience, and the freedom to take as much time needed to make a solid decision. Thank you Grant,you really rock dude! :) Definetly worth recommending it to all car buyers, and my next car !
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May 13, 2014
Brought the car
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Apr 22, 2014
Waited a week to contact me back after I told them I had a trade by then I had purchased another vehicle
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Apr 7, 2014
Looking forward to doing business with you.
Is this review helpful? Yes | No
Mar 30, 2014
terrific people sales and owner were a 10
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Feb 12, 2014
Did not buy. No room for any negotiation. None at all. I purchased elsewhere although farther away
Is this review helpful? Yes | No
Oct 13, 2012
pleasant, professional, respectful.
Is this review helpful? Yes | No
Jul 27, 2012
Negatives: they didn't accurately explain the impacts of titling a car with a branded title, and they didn't complete the title paperwork so I had tosend it back to them before I could title and register the car. No big deal but an inconvenience. Positives: they have as- new cars at excellent prices, and they have great customer service. Overall I'd use them again.OBTW, I went to buy a BMW and left with a Mercedes. Too many great deals!
Is this review helpful? Yes | No
Jul 23, 2012
By the time I contacted them, the car was sold. I see the car is still advertised on your site despite the fact it was sold over a week ago, and was directed to look at their other inventory. I think the cars should be removed from the site immediately after being sold instead of using them as bait.
Is this review helpful? Yes | No
Apr 17, 2012
The sale was very professional about explaining the vehicle I was intereted in and allowed me to take my time to look at car. Explain to me in detail the option I had in possilbe trade in and the finance they offer. Dealership area was very clean and cars on lot where clean and inside vehicle where in excellent condition. They only sale cars that make a differents in purchasing to customer thats looking for that special car to drive. Will tell and refer them to all that are in the market looking for that car. Thanks Smith Import for the experience.
Is this review helpful? Yes | No
Dec 26, 2011
Smith Imports has very reasonable upfront pricing on their cars. My family and I have brought several cars from them over the years and have had very good experiences. Their cars are in good condition and they are honest and straightforward.
Is this review helpful? Yes | No

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