Simon Auto Group, LLC

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148 Elizabeth Ave
Newark, NJ 07108

Sales: (973) 810-2727

Today 10:00 AM - 7:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 2, 2017
SLUC1060
They did respond quickly to my request for information.
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Response from current dealership owner:
Thank you for your good review and
Thank you for your support ...
May 2, 2017
Friendly
1 of 2 people found this review helpful.
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Response from current dealership owner:
Thank you for your kind words.
Thank you for your support ...
Dec 2, 2016
Marcelo contacted me with in minutes after in sent a message. He listened to me and was treated more than fairly. I ended up buying the car and the hole process went smoothly. One of the nicest dealer i dealt with. Marcelo is wonderful to deal with.
3 of 3 people found this review helpful.
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Response from current dealership owner:
Thank you Dale for your kind words. At Simon Auto Group we strive to make your visit a pleasure. Let your friends know about us.
Thank you for your support ...
Thank you for your support ...
Apr 24, 2016
I will not say that the dealership is terrible, yet I will not say that the experience was great either. The upside is that I was able to get a vehicle in very good working condition and one that is incredibly clean both inside and out ( a testament to my own research as mostly i.e. carfax report ) albeit the good running condition of the vehicle cost me money. While the person there showing vehicles was very nice, honest and concerned, I can not say that this is what the dealership truly represents in all ways. I went to view the car. Mind you, I work a tough job right now and do not have time on my hands. Everything was fine. I took it for a test drive and all was well at first. I really pushed it the second lap and then bought it back. When we pulled back in, I noticed smoke coming from under the hood. Nope was my answer, but the car was incredibly clean and I knew it couldn't be the engine because the thing purred like a cat and drove flawlessly. I lifted the hood and out came the smoke. Long story short the antifreeze was bubbling over and tubes needed changing etc. I told the guy to call his boss to fix it or I walk. I came back to purchase the car. Long story short, they had someone fix it just enough for me to be able to drive home basically. I got from Jersey to NY and the stuttering started when going above 60. Antifreeze sprayed everywhere again etc. My mechanic fixed it for $600 big ones. The vehicle needed new spark plugs and coils. The dealership knew this. There is no way that they didn't. I gave him a bank check on the day of purchase which guarantees the money is there, yet he kept the title to mail to me when the check cleared. So he protected his self, yet refused to do the right thing and protect his customer who was giving him 10 thousand dollars!? I sent an email about the cost just to see how he would respond; if he would be upstanding, or just even bother to address it. I received no response. So to call the dealer a liar and trash etc. like other reviewers have, well I won't do it. We all have our paths to take in life. That being said, I hope that one day this gentleman decides to practice business at least in a correct and fair manner from this point on, rather than leaving the customer unsure about what they purchased. I did get a good warranty from the deal. It is powertrain and like I said, the engine was already great, however, if it wasn't it would have gone right back. These are not the feelings you want to have after placing so much money in someones hands. You do not want to feel iffy. You want to have an assuredness about your purchase from the beginning. I looked at a 5 series as well, just for comparison. I test everything when I get into a vehicle. Basically one of the windows was malfunctioning. So it seems they will get away with what they can here. Do your homework no matter where you go, mainly starting with the carfax report and test drive a vehicle thoroughly because true honesty is rare nowadays. So 3 stars because it is an excellent vehicle, but only three, because it was my money that restored it.
22 of 23 people found this review helpful.
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Read 3 old reviews
Mar 24, 2016
Nice guy's
2 of 5 people found this review helpful.
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Response from current dealership owner:
Thank you for the good review. We appreciate your business.
Feb 22, 2016
Horrible experience! Salesman lied about condition of car, told me that power sunroof wasn't working and that was the only defect. The truth was that the car suffered major water damage because the sunroof was left open! This was not disclosed to me until I drove 1 hour to the car dealership and met with the salesperson. We spoke on the phone for some time before meeting and he never mentioned anything of this to me until I got there, DO NOT TRUST THEM! LIARS!
7 of 9 people found this review helpful.
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Response from current dealership owner:
Good morning Robert.
It is shameful for you to write a bad review only because you didn't get financial approval. It is not our fault if you cannot afford it or bank denied your application.
We spoke over the phone and we answered to every question.
Indeed, you were told that sunroof isn't working, it was left opened and water got into it. you were told that as well.
You were provided with carfax history and you saw there is no signs of accidents, flood, or fire. vehicle history is clean from any of this events.
Knowing all this facts you still drove 1 hour, and there is a reason why. Thi
 More ...
Dec 31, 2015
Great experience dealing with Simon Auto Group
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for your kind words. At Simon Auto Group we strive to make your visit a pleasure. Let your friends know about us.
Thank you for your support ...

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