Sendell Motors

Waited about half hour for available sales person. Car was seriously overpriced but they eventually lowered price and appears to be good car.

Great people

good response even though the price is high

Despite discussing at length with me a car that was advertised and that we were planning to come see, one salesperson did not know that the car was already sold. Frustrating and a big waste of my time.

Drove in to look at a car after the salesman called and asked me to come in right away, as he had another appointment in about an hour and a half. Arrived at the dealership within 20 minutes of that phone call, was given the key and told I could go look at the car on my own. Apparently, the salesman had another customer come in after he called me. I then looked that car over, became rather interested in driving it and negotiating a price, only to sit around for about 45 minutes while the salesman worked on selling another car to the other customer. There were at least two other salesman sitting in the lobby with me, doing nothing. My salesman was still with the other customer when I left without anyone else approaching me to tell me about the car or to test drive it. It seemed to me that, knowing I would have been sitting around for quite some time doing nothing but waiting for him to finish the other sale, the salesman should have been considerate of my time and sent my sale to another salesperson. After all, it was pretty obvious to me that there were other salespeople available to talk to me. This was the second time I was on this dealer's lot, ready to buy, and ended up being left alone for more than one-half hour. Since the best predictor of future behavior is past behavior, I would guess that any post-sale customer attention would be, at best, as poor as my pre-sale experience. I will not be going back to this dealer to be forgotten about a third time.

it's easy i love it