Russ Darrow Mazda of Madison

5234 High Crossing Blvd
Madison, WI 53718

Sales: (608) 535-6537

Service: (877) 591-0822

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2017/12/19/21/20/2014_cadillac_ats-pic-2535797568392495678-152x114.jpeg

2014 Cadillac ATS 2.0T AWD Used Cars in Madison, WI 53718

Great Deal
$2,322 BELOW
CarGurus IMV of $18,599

Price: $16,277

Mileage: 37,522

Location: Madison, WI 53718

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Description: Used 2014 Cadillac ATS 2.0T AWD for sale - $16,277, 37,522 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/12/19/31/2017_jeep_patriot-pic-4668547742619907727-152x114.jpeg

2017 Jeep Patriot X Latitude 4WD Used Cars in Madison, WI 53718

Great Deal
$1,729 BELOW
CarGurus IMV of $18,406

Price: $16,677

Mileage: 23,115

Location: Madison, WI 53718

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Jeep Patriot X Latitude 4WD for sale - $16,677, 23,115 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/11/13/25/2016_nissan_rogue-pic-4143130981742706964-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Madison, WI 53718

Great Deal
$2,332 BELOW
CarGurus IMV of $20,329

Price: $17,997

Mileage: 6,718

Location: Madison, WI 53718

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Rogue SV AWD for sale - $17,997, 6,718 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/11/13/25/2016_nissan_rogue-pic-5379243171659492643-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Madison, WI 53718

Great Deal
$2,326 BELOW
CarGurus IMV of $20,323

Price: $17,997

Mileage: 6,810

Location: Madison, WI 53718

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Rogue SV AWD for sale - $17,997, 6,810 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/03/16/49/2018_bmw_4_series-pic-1076337993835012732-152x114.jpeg

2018 BMW 4 Series 430i xDrive Convertible AWD Used Cars in Madison, WI 53718

Great Deal
$4,011 BELOW
CarGurus IMV of $41,788

Price: $37,777

Mileage: 22,901

Location: Madison, WI 53718

Average time on market: 20 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2018 BMW 4 Series 430i xDrive Convertible AWD for sale - $37,777, 22,901 miles with Bluetooth, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/15/01/12/2016_nissan_rogue-pic-5981310706951792496-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Madison, WI 53718

Great Deal
$2,128 BELOW
CarGurus IMV of $20,125

Price: $17,997

Mileage: 9,742

Location: Madison, WI 53718

Average time on market: 36 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Rogue SV AWD for sale - $17,997, 9,742 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/19/21/20/2016_chevrolet_cruze_limited-pic-9212604611590703998-152x114.jpeg

2016 Chevrolet Cruze Limited 1LT FWD Used Cars in Madison, WI 53718

Good Deal
$1,476 BELOW
CarGurus IMV of $13,853

Price: $12,377

Mileage: 10,011

Location: Madison, WI 53718

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Siren Red Tintcoat Description: Used 2016 Chevrolet Cruze Limited 1LT FWD for sale - $12,377, 10,011 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/12/19/19/52/2016_chevrolet_trax-pic-7859037167687380477-152x114.jpeg

2016 Chevrolet Trax LT AWD Used Cars in Madison, WI 53718

Good Deal
$1,490 BELOW
CarGurus IMV of $16,967

Price: $15,477

Mileage: 23,147

Location: Madison, WI 53718

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 Chevrolet Trax LT AWD for sale - $15,477, 23,147 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/19/20/32/2016_chevrolet_silverado_1500-pic-1148943885942741730-152x114.jpeg

2016 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Madison, WI 53718

Good Deal
$2,886 BELOW
CarGurus IMV of $34,663

Price: $31,777

Mileage: 11,779

Location: Madison, WI 53718

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2016 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $31,777, 11,779 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/01/27/20/47/2014_hyundai_sonata-pic-8146773952766653091-152x114.jpeg

2014 Hyundai Sonata GLS FWD Used Cars in Madison, WI 53718

Good Deal
$1,453 BELOW
CarGurus IMV of $12,030

Price: $10,577

Mileage: 55,225

Location: Madison, WI 53718

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Harbor Gray Metallic Description: Used 2014 Hyundai Sonata GLS FWD for sale - $10,577, 55,225 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/17/20/02/2017_mazda_cx-5-pic-9144068626586215528-152x114.jpeg

2017 Mazda CX-5 Grand Touring AWD Used Cars in Madison, WI 53718

Good Deal
$1,563 BELOW
CarGurus IMV of $29,560

Price: $27,997

Mileage: 2,805

Location: Madison, WI 53718

Average time on market: 45 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Soul Red Crystal Metallic Description: Used 2017 Mazda CX-5 Grand Touring AWD for sale - $27,997, 2,805 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/16/09/31/2013_buick_encore-pic-2687712408052157073-152x114.jpeg

2013 Buick Encore Leather AWD Used Cars in Madison, WI 53718

Good Deal
$1,243 BELOW
CarGurus IMV of $15,920

Price: $14,677

Mileage: 56,716

Location: Madison, WI 53718

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Espresso Brown Metallic Description: Used 2013 Buick Encore Leather AWD for sale - $14,677, 56,716 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/02/07/21/39/2015_mazda_mazda3-pic-8007887269771149144-152x114.jpeg

2015 Mazda MAZDA3 i Grand Touring Used Cars in Madison, WI 53718

Good Deal
$1,014 BELOW
CarGurus IMV of $17,011

Price: $15,997

Mileage: 10,372

Location: Madison, WI 53718

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Jet Black Mica Description: Used 2015 Mazda MAZDA3 i Grand Touring for sale - $15,997, 10,372 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/25/10/59/2007_hyundai_santa_fe-pic-2001850600497083457-152x114.jpeg

2007 Hyundai Santa Fe 2.7L GLS FWD Used Cars in Madison, WI 53718

Good Deal
$1,286 BELOW
CarGurus IMV of $7,686

Price: $6,400

Mileage: 87,125

Location: Madison, WI 53718

Average time on market: 20 days Certified Pre-Owned: No Description: Used 2007 Hyundai Santa Fe 2.7L GLS FWD for sale - $6,400, 87,125 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/12/19/20/35/2016_ford_explorer-pic-1560237185816436127-152x114.jpeg

2016 Ford Explorer XLT 4WD Used Cars in Madison, WI 53718

Good Deal
$1,851 BELOW
CarGurus IMV of $25,728

Price: $23,877

Mileage: 50,622

Location: Madison, WI 53718

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2016 Ford Explorer XLT 4WD for sale - $23,877, 50,622 miles with Bluetooth, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 2, 2018
Working with Evan was great. He was easy to talk to, he listened to what o neeeded and wasn’t a pushy salesman. On the other hand, the financial guy was very difficult to deal with, He was pushy and didn’t listen to me at all.
Is this review helpful? Yes | No
Mar 17, 2018
Guru52CDD
I arrived to test the drive the SV and I drove a S trim instead. Therefore, either they did not provide the correct vehicle or they mislabeled the vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 3, 2018
I stopped by to test drive a car and the receptionist was too busy knitting to assist me. I even called to verify that I had the right dealership and her phone rang. I just left. I even told my banker that I have a great loan set up, insurance, down payment and my car sold but I cannot find a car to buy due to the difficult process. I would not recommend this dealership but for crafts.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 28, 2018
I contacted them about a ford f-150 and I knew it had the 3.5 engine so I asked if it was the 3.5 ecoboost engine which i needed to pull my camper and they said yes so I drove over 2 hours to see the truck. Well I never seen ecoboost on side of truck so i asked while i was there and he still said yes then I asked what that truck rated to pull and he said 5000 pounds I didn't think that was right so I looked on my phone and it said an ecoboost engine should pull like 11000 pounds. So I wasted my time and money to drive there for a salesmen that had no clue. You need to get your stuff together especially when someone if driving far to look at vehicle!!!!
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 13, 2017
GuruD6F2K
They contacted me and I did go. Nice folks
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 3, 2017
kathi3of5
Sales person contacted me several times with additional information and other possible vehicles I might be interested in. Good customer relations.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 6, 2017
Helpful but wasn't able to get into anything I was looking at due to wanting to keep my payment lower than they required
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2017
Amy Van Tassel
They responded quickly and answered all of my questions. Not pushy at all, which is nice. As soon as my loan goes through I will definitely be going straight there
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2017
ToriKHP
My contact has been by email only. I did not make contact by phone. My search for a vehicle has ended, however I will contact this dealer in the future.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 19, 2017
Ktmbla
Quick Response time, Kyle the sales person was new but helpful. Unfortunately, were not able to come to an agreement on price and did not purchase the vehicle.
Is this review helpful? Yes | No
Jan 31, 2017
before 200 mile trip I tried the verify things important to me. Spoke with Justin the manager, a salesgirl and Haley Keeper. All veified the vehicle has leather, heated seats and a perfect paint and body, Upon arriving I found a dented and scratched exterior, no leather nor heated seats and the color was not as described, Asked to speak to Justin, he disappeared and had a young man try to calm things by explaining Darrows bait and switch tactics. DO NOT BUY FROM DARROW.
8 of 8 people found this review helpful.
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Nov 28, 2016
Sales man was very pushy and wouldn't look for anything else n my price range
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 25, 2016
They response back was fast.
Is this review helpful? Yes | No
Aug 27, 2016
Dealer's help appreciated.
Is this review helpful? Yes | No
Jun 29, 2016
They reached out to us for to schedule a test drive and worked well with us through the purchase.
Is this review helpful? Yes | No
Jun 18, 2016
Management was rude and talked down to me. The car I test drove, I found out later had hit a deer and severe damage had been reported. However, the manager told me I shouldn't be concerned about that and then added that the cars I wanted weren't in my price range. Funny how the car I test drove was in my price range?? Anyway the dealership solicited my feedback on my experience and then did nothing with it so now I will shout from the rooftops that this dealership doesn't deserve anyone's money.
10 of 11 people found this review helpful.
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Response from current dealership owner:
Joanne,
We are sorry to hear about your experience please contact josh@russdarrow.com so we can better help you resolve any problems you may have had - Russ Darrow Automotive Group
Read 10 old reviews
Apr 22, 2016
Did not know anything about the car and there were broken items in the car.
Is this review helpful? Yes | No
Response from current dealership owner:
Nabulungi,
We are sorry to hear about your experience please contact josh@russdarrow.com so we can better help you resolve any problems you may have had - Russ Darrow Automotive Group
Jan 19, 2016
Ready and waiting with the car warmed up. Deal and paperwork went smoothly and quickly. Everyone helpful and friendly. Great experience.
Is this review helpful? Yes | No
Jan 9, 2016
Responded promptly, I did not purchase the car but Mira was very helpful.
Is this review helpful? Yes | No
Nov 1, 2015
Saw a SUV online, I was told it was there and made an appointment to see it. Drove two hours and they told me it just sold. I was also told when I made the appointment that they had 12 SUV's like the one I was interested in on there lot. They only had one. It had more miles on it then I wanted, I didn't like the interior color, and the hatch had rust in the inside. They had another one at there other lot but wanted me to be serious about buying it before they transported it. I said i'd think about it and drove two hours home. I researched the SUV and emailed the manager about my experience with their dealership. I made an offer on the SUV and wanted a guaranty that it would be there for me to look at. My offer was rejected and the manager appoligized about the SUV not being there. I was told my offer was to low. I emailed back telling him the price they wanted for the SUV was $3000 over blue book value, for a dealership, and that I saw another SUV for the same price with 10000 miles less and it was a limited verse an XLT. I never heard anything back. I would never recommend this dealership to anyone. They still have the SUV online for sale that they sold.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Heidi,
We are sorry to hear about your experience please contact josh@russdarrow.com or fill out our Customer Care form @ http://bit.ly/RussDarrowCustomerCare to allow us to assist in any way possible. We value ALL OF OUR customers and will go above and beyond to help
Jul 31, 2015
Lucas was a wonderful sales person. He was low key-no pressure and knew a lot about his vehicles
Is this review helpful? Yes | No
Jun 4, 2015
Dealer contacted me directly and held the car for me for a few days until I could come 70 miles for a test drive. Car was ready and waiting, I took a nice test drive, made a deal and bought the car. My compliments to the entire sales staff for a job well done. They gave me a fair trade and their price was on the low side as well.
Is this review helpful? Yes | No
May 26, 2015
Lucas was great! They just didn't have the right vehicle to suit our needs. :(
Is this review helpful? Yes | No
Mar 10, 2015
Wasn't what I needed when I test rode it which the girl was honest about but then she tried to sell me something out of my price range. She was pushy and they sent my information to A LOT of credit unions and banks when I hadn't even signed or said I was for sure going to try for it. A little frustrating but she was nice.
Is this review helpful? Yes | No
Feb 18, 2015
I had an appointment set to look at a vehicle, for 1 hour after speaking to them over he phone. I headed to the dealership, was on time for my appointment...and was called when i was 5 minutes away being told that they had something else already signing the paperwork for the vehicle. I drove an hour to get this?! What is the point of an appointment then??? The guy on the phone then proceeds to tell me, but we have good news...we have the exact same vehicle on our lot for sale. I continue to ask the price, and told that it is $2000 more than the previous. Ok fine...so we continue on our way to the Russ Darrow Mazda dealership....go inside and ask to be directed to the other vehicle that I had just been told about. Then to be told it is in the Appleton area?!?! And it could be shipped down to Madison in 2-3 days. Then I am asked to sign a waver stating that i WILL come in to test drive the vehicle when it arrives. No thanks, ill take my business elsewhere. What a joke this place is, do NOT waste your time!
Is this review helpful? Yes | No
Response from current dealership owner:
Jessica,
We are sorry to hear about your experience please contact josh@russdarrow.com or fill out our Customer Care form @ http://bit.ly/RussDarrowCustomerCare to allow us to assist in any way possible. We value ALL OF OUR customers and will go above and beyond to help
Feb 14, 2015
Great dealership. Great sales staff and employees. Very good experience with Russ Darrow Mazda of Madison
Is this review helpful? Yes | No

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