Russ Darrow Direct of Appleton

4400 W College Ave
Appleton, WI 54914

Sales: (920) 489-3488

Service: (888) 435-3295

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2016 Kia Sedona SX Used Cars in Appleton, WI 54914

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2013 Lexus ES 350 FWD Used Cars in Appleton, WI 54914

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Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Lining Metallic Description: Used 2013 Lexus ES 350 FWD for sale - $18,687, 65,909 miles with Leather Seats, Sunroof/Moonroof, Ultra Luxury Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Luxury Package
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2014 Toyota RAV4 XLE AWD Used Cars in Appleton, WI 54914

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2014 Toyota RAV4 XLE AWD Used Cars in Appleton, WI 54914

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Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Pearl Description: Used 2014 Toyota RAV4 XLE AWD for sale - $17,249, 35,541 miles with Bluetooth, Sunroof/Moonroof
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2016 Ford Fusion Titanium Used Cars in Appleton, WI 54914

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Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2016 Ford Fusion Titanium for sale - $14,473, 48,387 miles with Bluetooth, Leather Seats
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2015 Jeep Cherokee Limited 4WD Used Cars in Appleton, WI 54914

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CarGurus IMV of $23,130

Price: $21,550

Mileage: 27,623

Location: Appleton, WI 54914

Average time on market: 31 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: True Blue Pearlcoat Description: Used 2015 Jeep Cherokee Limited 4WD for sale - $21,550, 27,623 miles with Bluetooth, Leather Seats
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2005 Lexus RX 330 FWD Used Cars in Appleton, WI 54914

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CarGurus IMV of $7,767

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Mileage: 154,048

Location: Appleton, WI 54914

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Black Onyx Description: Used 2005 Lexus RX 330 FWD for sale - $6,295, 154,048 miles with Sunroof/Moonroof, Premium Package, Preferred Accessory Package, Alloy Wheels
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2014 Kia Soul ! Used Cars in Appleton, WI 54914

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2014 Buick Enclave Leather AWD Used Cars in Appleton, WI 54914

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Mileage: 60,846

Location: Appleton, WI 54914

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2008 Buick Lucerne CXL FWD Used Cars in Appleton, WI 54914

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CarGurus IMV of $7,943

Price: $6,725

Mileage: 96,857

Location: Appleton, WI 54914

Average time on market: 25 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Crystal Red Tintcoat Description: Used 2008 Buick Lucerne CXL FWD for sale - $6,725, 96,857 miles with Aluminum Wheels
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2017 Nissan Sentra S Used Cars in Appleton, WI 54914

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2005 Ford Explorer Sport Trac XLT 4WD Crew Cab Used Cars in Appleton, WI 54914

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2017 Kia Sedona LX Used Cars in Appleton, WI 54914

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CarGurus IMV of $21,905

Price: $20,536

Mileage: 13,733

Location: Appleton, WI 54914

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright Silver Description: Used 2017 Kia Sedona LX for sale - $20,536, 13,733 miles with Bluetooth, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 29, 2017
GuruZ6W7W
Good
Is this review helpful? Yes | No
Nov 26, 2017
Jdahlke
We actually purchased this vehicle. The salesman George was very nice and was very efficient. I did not like the store manager though. Not very professional! We did not squabble about the price but we did ask for a tank of gas and he refused! His word exactly "if you go buy a lawnmower do they put gas in it for you?" WOW!!!! I was buying a $16,000 car not a $200 lawnmower! I felt insulted and I think the professionalism was severely lacking. I did get the car I wanted but I certainly wish I had purchased it elsewhere. Ultimately I left the dealership feeling like I was treated poorly. The poor salesmen are just puppets on a string and given absolutely zero authority on wiggle room or extras. I would not purchase a vehicle from them again. I own four vehicles and we buy a lot of vehicles for our business. Too bad for them because they will never get another sale from me and I will discourage many others from buying from them as well.
Is this review helpful? Yes | No
Nov 6, 2017
Quick Response.
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Sep 5, 2017
Dealer replied very quickly, was very friendly and helpful. Buying our van was quiet pleasant and was a quick process.
Is this review helpful? Yes | No
May 31, 2017
Very professional. Not pushy. Very informative. Did however take a long time to process sale.
1 of 2 people found this review helpful.
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Apr 7, 2017
Ok. Some of the things they told me were not true once I studied the CarFax. They bought the car at auction a year ago but said they got it in January. Also said the car had been detailed but I found leaves and old candy under the floor mats in the back seat. Made me wonder if they were as lax with the safety inspection as they were with the detailing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 2, 2017
The dealer got back to me as soon as they opened the next business day. I setup an appointment and when I got there, they had to jump start the vehicle I was interested in. I feel like they should of had the vehicle prepped and ready to show before I arrived. (the dome light was left on) I did purchase a vehicle and the process was ok. I did get pressure to add on some extra items and financing options. I was there for 4 hours start to finish and drove away after trading in my vehicle. Overall a good experience. I would return.
1 of 2 people found this review helpful.
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Feb 28, 2017
Long wait times in waiting for sales rep to speak with manager. Happened multiple times.
1 of 1 people found this review helpful.
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Feb 6, 2017
There was a breakdown in communication. There was no price listed with vehicle in the CarGuru. We contacted the dealer and were given a sketchy price and that the price was negotiable. When we arrived the price was not negotiable. If the CarGuru listing does not list a price the dealer may say one thing and do another. We bought the car anyway but things got a bit warm in the process.
1 of 1 people found this review helpful.
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Jan 22, 2017
The sales person promptly responded to my internet inquiry and answered all of my questions.
1 of 1 people found this review helpful.
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Nov 21, 2016
Vehicle dirty and not ready for showing
1 of 1 people found this review helpful.
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Nov 12, 2016
I only gave a star cause i had to. They were supposed to hold a vehicle so i could test drive. Go figure it was sold just before i got there. Then they tried to push me into 3 other vehicles i never wanted.
3 of 3 people found this review helpful.
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Aug 25, 2016
Energized about selling but no attention to detailing the vehical. Dog hair, scratches, dirt, worn tires. can ask top price for sub par units. Sorry Russ Darrow you have a management issue at this location
3 of 3 people found this review helpful.
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Aug 6, 2016
Very professional and pleasant.
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Jul 6, 2016
Told an Employee I was sending my son to look at the car one day and the car wasn't there and went over 30 miles out of his way to go to look at that car specifically . Wasn't called til late afternoon and I told the lady he was already there. Wasted gas and time! She did apologize and said she was so busy. A phone call only takes a minute to let someone know the car isn't there. They called mid afternoon the next day when it was back.
1 of 1 people found this review helpful.
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Response from Russ Darrow Direct of Appleton:

Michelle,
We are sorry to hear about your experience please contact josh@russdarrow.com so we can better help you resolve any problems you may have had - Russ Darrow Automotive Group
Dec 30, 2015
worked hard to get my busness. Vehicle was sold prior to my arrival.
Is this review helpful? Yes | No
Read 9 old reviews
Mar 27, 2015
Called to go check out a vehicle. Told it would be in stock. Arrived at the dealership and was told to wait for 20 minutes just to be told the vehicle was not there. Saleman did not offer alternatives
Is this review helpful? Yes | No

Response from Russ Darrow Direct of Appleton:

Dillon,
We are sorry to hear about your experience please contact josh@russdarrow.com or fill out our Customer Care form @ http://bit.ly/RussDarrowCustomerCare to allow us to assist in any way possible. We value ALL OF OUR customers and will go above and beyond to help
Sep 22, 2013
A few contacts, but the picture of the covered vehicle IS GETTING OLD, by NOW the vehicle should be represented with accurate pictures.
Is this review helpful? Yes | No
Aug 26, 2013
Required credit information before test drive and told me it was a state law that required me to give it to them. Constantly called me at my home even after I told them I was not interested.
Is this review helpful? Yes | No
Aug 26, 2013
Required credit information before test drive and told me it was a state law that required me to give it to them. Called me at my home often even after I told them I was not interested.
Is this review helpful? Yes | No
Apr 24, 2013
so far so good!
Is this review helpful? Yes | No
Apr 14, 2013
Not much of a selection at all. Mabe 12 cars if lucky. Salesperson was pushy. I ended up with excellent car and service at kolosso.
Is this review helpful? Yes | No
Apr 8, 2013
Very considerate, not pushy, very accommodating, friendly and informative!! Great experience!
Is this review helpful? Yes | No
Feb 8, 2012
They would not honor the price that was listed on CarGurus.com.
Is this review helpful? Yes | No
Jan 20, 2012
Rather good experience. Sales person was curtious and honest in his approach with me. Farily low pressure. Did NOT buy the car, however, as the wheels were damaged and needed to be replaced.
Is this review helpful? Yes | No

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