Ray's Auto

12868 Magnolia Blvd
Valley Village, CA 91607

Sales: (818) 436-0482

Today 9:30am - 5:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 15, 2017
Ray called back within 24hrs. Very professional.
Is this review helpful? Yes | No
Jul 18, 2017
Guru9147C
I thought Ray and I were going to butt heads, but turns out Ray is a cool guy. In the end, I bought the Fiat. Great car so far.
Is this review helpful? Yes | No
Jun 27, 2017
XJR_7408
Ray is a very nice guy. Very knowledgeable & most importantly...a HONEST guy. I know. I'm a 40 certified ASE Master Mechanic. He's also a license smog technician as I am, so it was nice to be able to discuss the technical issues of the VW Passat Wagon he was selling. He allowed me to scan the computer, test drive the car, & told me the repairs he had done on it. I really wanted to buy this car, but....as luck would have it. The cash I had put aside for this purchase ended up getting used on a broken main sewer the next day that had created a sink hole at home. Was really upset that I couldn't buy this car. The car was exactly as he stated it was. He actually went pretty far to make sure the repairs were done correctly. I must say, guys like him make our industry look good. I wish there were more honest & caring car dealers like him out there.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
May 21, 2017
GuruN3ND
Great service. The car was in great shape in and out. Ray was super nice no nonsense business yet personable. Thank you Ray I made it to Vegas it was a smooth drive all the way!!
3 of 3 people found this review helpful.
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May 15, 2017
The guy was being rude so i asked for his name, just so that i can make a mental note not to deal with him when i walk into the dealership. He stated that he was the owner. I said, "oh okay! What's your name?" He says, "i dont know," and straight up hung up on me! It's not just about earning the sale, it's about human decency... (P.s. Read the negative yelp reviews. #dontriskit #stayaway #shady #usedcarsalesman)
4 of 4 people found this review helpful.
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May 11, 2017
I inquired of this dealer if they had knew which Lexus dealer in town maintained the vehicle, so I could review the scheduled maintenance records. They wrote back that they did not. I inquired of this dealer if they could show me the CARFAX report. They don't have one. From my perspective, a used car dealer not having a CARFAX report for inspection disqualifies itself as as "serious" reseller. That's cheap and lazy.
3 of 4 people found this review helpful.
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May 2, 2017
They answered fast and in a polite manner.
2 of 2 people found this review helpful.
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Mar 14, 2017
Very friendly and very helpful every time I stopped by.
2 of 2 people found this review helpful.
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Mar 7, 2017
Contacted me by phone and email
3 of 3 people found this review helpful.
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Feb 9, 2017
Quick response wrong color great price
2 of 2 people found this review helpful.
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Nov 26, 2016
Ray was very helpful and courteous. I bought the car, and sent someone else in for a car.
4 of 4 people found this review helpful.
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Aug 2, 2016
I was out of town when I purchased the car so the first time I saw the car is when I pick the car up after the deal was signed sealed and delivered# Ray overnighted the paperworks to me in Wyoming for me to sign and I overnight them back to him signed. Thanks Ray's auto ...
3 of 3 people found this review helpful.
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May 28, 2016
The dealer called me and wanted the vehicle inspected near his business. The dealer feels my mechanic is too far from his lot.
1 of 6 people found this review helpful.
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Mar 26, 2016
great
0 of 1 people found this review helpful.
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Mar 20, 2016
Good experience
1 of 1 people found this review helpful.
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Mar 16, 2016
Email me back with good advice
1 of 2 people found this review helpful.
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Jan 29, 2016
Called me back was very nice on the phone. Their prices were a bit high so I didn't end up going to look there.
Is this review helpful? Yes | No
Nov 15, 2015
They called me within 15 minutes of my online inquiry
Is this review helpful? Yes | No
Sep 10, 2015
Great Service!
0 of 1 people found this review helpful.
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Read 20 old reviews
Jul 3, 2015
Informative salesman
1 of 2 people found this review helpful.
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Jun 9, 2015
I wanted to know if the car had remote access (beepers) and the sales man called me and said NO, then he was honest enough to tell me that the car had after market electric windows installed, and I asked about a area not shown in the photos, so he took photos of that area and sent them to me. THANK YOU RAY, GREAT SERVICE. Nick
Is this review helpful? Yes | No
Mar 20, 2015
Great dealership
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Mar 2, 2015
Great communication.
1 of 1 people found this review helpful.
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Feb 25, 2015
I bought my car from this dealer. Nick was very professional, courteous, and responded to all of my inquiries promptly and honestly. I felt good about my whole experience.
Is this review helpful? Yes | No
Feb 20, 2015
Presented some cars but never came back with an offer or answers to questions
Is this review helpful? Yes | No
Jan 6, 2015
I got the pt crusier, good service , very profesional.
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Dec 30, 2014
Great vehicle but did not last long on the list.
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Oct 18, 2014
Very helpful and honest in describing vehicle.
Is this review helpful? Yes | No
Oct 18, 2014
Great service
Is this review helpful? Yes | No
Aug 30, 2014
OK. Dealer came out to talk to us, allowed us to look through the car, etc and offered to let us take it for a test drive. The car smelled like a smoker was the prior owner. Since we're expecting a newborn, we kept this option as a last resort. Didn't have a bad experience with the dealer though. Very low pressure and matter of fact.
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Aug 20, 2014
Nice people, straight talk, good experience buying a vehicle.
Is this review helpful? Yes | No
Jul 25, 2014
Sold me a car. Said he would make repairs. Once paid, he refused. Started at higher price than listed here. Once price was lowered he would do nothing. Carfax report he showed me was not real one. 4 owners NOT 1 like he said. Car needs work. He says 30 day guarantee, but AFTER signed papers, he gave me 50% guarantee at HIS MECHANIC for tranny and engine ONLY. THEN, wouldn't honor it for required transmission flush.
2 of 2 people found this review helpful.
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Jun 9, 2014
Sherrie0412
emailed after 2 days
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Jun 4, 2014
Good Dealer
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Apr 19, 2014
They weere very helpful on the phone, however I was less than impressed with the in person. I had $10k to spend and had three of their cars in mind. I stood in the lot waiting to be acknowledged, greeted or told to go to hell..whatever. After 20 minutes Ileft and went elsewhere...and I wont return or refer them to anyone. And I was happy to buy my car )which they had a comparable one) at another lot. Dont waste your time if you actually want some customer service.
Is this review helpful? Yes | No
Jul 11, 2013
AJA100
5
The costumer service received was good. Communication Excellent. Unfortunatelly the car had a power steering leakage never mentioned and the key control doesn't work. But I guess the price was more or less fair. But would be better to know about that to make a better comparison with other car sales. But a the end I am happy with my car, as I mentioned, the costumer service was good before and after the purchase.
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Apr 30, 2013
Dealer responded immediately.
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Apr 19, 2013
Very nice salesman!! But.. very high prices too...
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Apr 9, 2013
They were good, car just wasn't us
Is this review helpful? Yes | No

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