Rainbow Chrysler Dodge Jeep Ram

301 River Highlands Blvd, Covington, LA 70433

Sales: (985) 605-0152

Service: (877) 842-5801

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 27, 2017
GuruCHHS
Easy to work with.
Is this review helpful? Yes | No
Apr 18, 2017
Great experience will go back in the future
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Thank you so much for your positive feedback! We appreciate your business and look forward to earning your business again in the future. Please do not hesitate to contact us if you have any questions. Thanks again!

Samantha Summers
Rainbow CDJR
Internet Manager
Feb 28, 2017
Unfortunately the Jeep I was interested in was sold before I arrived there however since I drove all the way he was able to give a decent deal on a newer model. I asked them to swap out the hard top for s soft top which they did accommodate me on my request but I was disappointed because it does not appear to me that it was too from the Jeep that I requested. The one I wanted was from a newer yet used model and this one appears to be from a older model.
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Hi Kevin,

I looked into our records regarding this issue and I do not see anything regarding this purchase. Are you sure it was here at our Covington location? Please contact me so we can discuss this matter. Thanks!

Samantha Summers
Internet Manager
(985) 892-9165
Feb 25, 2017
kenray23
Contacted me quickly, but sold the truck to someone the same day
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Thank you for your feedback! Sorry that the truck you were interested in was sold. Have you made a purchase? What are you looking for? I would like to see what we have comparable. Thanks!

Samantha Summers
Internet Manager
Feb 24, 2017
Dealer called me back and showed a vehicle. Didn't list color online. Not what I was looking for...green
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Sorry for the confusion. I hope that things were worked out for you. If not, please give me a call personally on my cell phone. Thanks!

Samantha Summers
Internet Manager
(985) 974-2881
Jan 26, 2017
LLPiper
Very nice and courteous sales staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Thank you for your kind feedback. We greatly appreciate you taking the time to review our dealership. We strive to make customer service our top priority! Thank you again!

Samantha Summers
Internet Manager
Jan 9, 2017
Very open and honest via internet shopping
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Thank you for your kind words. I am glad that we were able to assist you! Let us know if there is anything we can do to further assist you.

Samantha Summers
Internet Manager
Rainbow Chrysler Dodge Jeep Ram
Nov 10, 2016
Cooky73
Prompt response to my inquiry. Internet manager displayed a very pleasant personality and helpful customer service.
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Thank you for taking the time to give us a review! We are pleased to know that you had a great experience. Please let us know if there is anything else we can do to assist you. Thanks again,
Samantha Summers
Internet Manager
Rainbow Chrysler Dodge Jeep Ram
Oct 27, 2016
Very competitive on vehicle price, there is a fee for auto guard that was never discussed but they removed that cost and still gave the protection. The financing was higher than I could have gotten myself, but that's my own fault for not researching that. Very friendly easy to deal with sales and financing staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

David,
We apologize for the misunderstanding. However, we greatly appreciate your business, and positive feedback on your experience. Please let us know if there is anything else we can do to help out.

Thanks again,
Samantha Summers
Internet Manager
Rainbow Chrysler Dodge Jeep Ram
Sep 17, 2016
Good experience. I would recommend.
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Cheryl,

Thank you so much for your positive feedback. We appreciate your business. Please let us know if there is anything else we can do to help out.

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
(985) 974-2881
Dec 16, 2015
Horrible response from Salesman. Not professional at all. Not traned at all !
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Bill,

I apologize for just seeing this review. I am sorry that you had a bad experience. Our sales team are actually very well trained and certified to sell these vehicles. I am sorry that you feel our salesperson was not professional. I hope that things worked out for you. Please let me know personally if there is anything I can do to assist you in future purchases, and to show you how important our customer service really is. Have a great evening.

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
Nov 1, 2015
Great service, very friendly environment, and they got the job done without me being rushed in anything
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Synclaire,

Thank you for the positive feedback. We strive to make customer service our number one priority. Thank you for your business here at Rainbow! Please keep us in mind for future purchases or service. Thanks!

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
Read 4 old reviews
Jul 25, 2013
I made an appointment to veiw the car with a sales rep and when I drove 45 min to be there for the agreed time, the sales rep was not there. Another rep said the car was in the shop and no one had the key to get in so I can view it. furthermore the price was non negotiable. I left and bought the same care somewhere else.
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Ty,

I apologize for just seeing this review. I am sorry that this happened to you. We strive to make customer service our number one priority. I am glad that you were able to make a purchase that fits your requirements. We appreciate you considering our dealership. Please, when you find yourself in the market for a vehicle, contact me directly and give us the opportunity to make things right.

Thanks,
Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
Jul 24, 2013
Quick and easy purchase. Staff was very helpful and friendly.
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Gerry,

I apologize, I am just seeing this response. We appreciate your positive feedback, and thank you for giving us the opportunity to earn your business. Please do not hesitate to contact us if we can further assist you. Thank you again!

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
Apr 7, 2013
Was on my way on a 3 hour drive to get this truck and was called an hour into the trip and yold another salesman sold the truck. Very upset!
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Steve,

I apologize for the delay, we just are able to access the reviews on our page. I am sorry that this happened. I am sure this was not intentional. Thank you for considering us, and let me know if there is anything I can do to further assist you.

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram
Nov 1, 2011
never did contact me
Is this review helpful? Yes | No

Response from Rainbow Chrysler Dodge Jeep Ram:

Ray,
Although it has been awhile, I wanted to apoligize for the delay in contacting you. I am sorry you were never contacted. Please let me know if there is anything that I can do to assist you in the future. Thank you!

Samantha Summers
Internet Sales Manager
Rainbow Chrysler Dodge Jeep Ram

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