Pearson Honda

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Certified Used Dealer, Internet Certified, Customer Appreciation Days

14001 Hull Street Rd
Midlothian, VA 23112

Sales: (877) 357-4064

Service: (804) 745-0686

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 14, 2018
Not very responsive at all. Takes days to respond, and finally they quit responding at all! I ended up purchasing a vehicle from a different dealer.
May 15, 2018
Good communication. Very helpful.
May 14, 2018
They contacted me quickly. We set up an appointment and test drove the vehicle. Shawn was very professional and easy to work with. Actually loved the jeep, but decided to look for an automatic.
Apr 20, 2018
Raina C
Responded to immediately.
Mar 13, 2018
Paul Sobby
Did not purchase this vehicle, but they were great and very responsive.
Jan 10, 2018
Victor answered my many questions and I found my new car with Pearson Honda. Just got it last night so I will keep this updated with the condition but so far so good!
Aug 29, 2017
Scott was great!!! Ask for him.
Aug 21, 2017
Great response time
Aug 20, 2017
Great customer service.
Aug 13, 2017
Dealer only offered $2,000 for 2010 Volkswagen Jetta with only 95,000 miles. Three other dealers offered $4,000 and above. I figured they are trying to compensate due to having to lower the price 2,000 on the vehicle I was interested in. Before doing business with this dealership make sure you know exactly what your trade in is worth.
6 people found this review helpful.
Aug 11, 2017
Quick response and sent additional information and pictures.
1 people found this review helpful.
May 31, 2017
I only had email contact but they were great. Very helpful and responsive. Would definitely recommend this dealership
1 people found this review helpful.
May 10, 2017
Confusion on where the car was/if it was sold, etc. The color on the picture wasn't the same as in the description. Will look, but not sure if I will go back there. Unless, they have exactly what I am looking for. Also, confusion with the sales rep communication. Waited on Sunday 5/7 for a rep, I guess the rep didn't know we were waiting and ready to buy. Will continue looking.
2 people found this review helpful.
Apr 14, 2017
I went to the Hall Street location and I spoke Harry about the Honda Civic Touring, by the way Harry had a great personality, however his manger refused the offer because it was $600 less. I politely left the place then one of there agent, Frank gives me call a day later. I though they accepted the deal, instead Frank used an aggressive tone and I felt uncomfortable so I ended the call quickly.
4 people found this review helpful.
Apr 12, 2017
They decided NOT to offer the car to retail. They said it was going to wholesale.
3 people found this review helpful.
Read 15 old reviews
Feb 21, 2016
Only received one email from a salesman asking me to ask any question I wanted about the truck so I did and haven't heard anything back from them.
2 people found this review helpful.
Jan 14, 2016
Joe England was great to deal with. He communicates effectively and is prompt. follows through on everything. Like getting the protection of a certified Honda. Car was very clean and reconditioned. Price for truck and trade were within the market range. Sales closing process easy and cordial.
2 people found this review helpful.
Aug 22, 2015
Outstanding in all important ways!!
0 people found this review helpful.
Aug 1, 2015
We LOVE the 2012 pilot we bought last week that Brian H. sold us. He worked very hard to get us in exactly what we wanted within our budget. He and and the sales manager there stayed until after 11 pm without any complaints until the deal was done. Excellent staff that cares about the quality of their cars and takes care of their customers. Thank you!
Jul 4, 2015
Best price. Great service .
Apr 23, 2015
Visited vehicle sold the next morning
Apr 12, 2015
Very happy with them got good money on my trade in, and satisfied with what I paid on my new Toyota
Mar 22, 2015
Very quick to respond
0 people found this review helpful.
Feb 27, 2015
Purchased a pre-owned non-Honda vehicle. The Sales experience and financing experience was excellent, not pushy. One thing I will say is that if you are buying a non-Honda car, consider before you buy the warranty. I say this because the warranty is for Honda to complete any repairs on your non-Honda car. I had a repair needed which was known when I purchased the car. However, the Honda mechanics were not able to figure out what the problem was or how to fix it, so they gave me loaner as it would take a while. I was very happy with how the process was handled, but I would say I wouldn't be inclined to take my non-Honda to them to be fixed, and am glad I didn't buy the warranty for that purpose. And it seems that on used vehicles, they may copy and paste the vehicle description from a stock description, especially as in the case with my non-Honda pre-owned. Come to find out several of the "features" listed were indeed not available with my used vehicle (maybe they copied and pasted description from new model description). Just be sure before signing you know what was advertised for pre-owned vs. what you get. Would buy from them again, but would probably buy a Honda because that's what they know.
Oct 24, 2014
My overall experience with Pearson Honda was wonderful. My salesperson was a delight! The finance manager was very professional in explaining all business aspects in full detail which was very helpful and understandable. I will recommend Pearson Honda to everyone!
Oct 18, 2012
They responded to my e-mail 2 weeks later and never really addressed my offer for the purchase of their car.
Aug 22, 2012
Took a week 2 get back to me via email. Didn't even bother calling me.
0 people found this review helpful.
Aug 17, 2012
Great follow up, and even negotiated the price online. My husband and I visited Pearson Honda on a Friday night at 8pm, just an hour before close time, and the salesman was friendly and wasn't bothered by our late night visit to test drive. Even though we didn't purchase, we definately felt welcomed.
Jun 17, 2012
I made an appointment to see a vehicle but when I got there it was already sold
Apr 26, 2012
The sales associates were extremely helpful and on top of any issues or conerns we have. I would recommend shopping there to anyone who is in need of quality services.

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