Novak Motors (Bedford)

210 Airport Fwy
Bedford, TX 76022

Sales: (682) 217-1890

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 29, 2017
GuruD1CH
Excellent customer service
Is this review helpful? Yes | No
Oct 25, 2017
The sales representative was awesome! Contacted immediately and worked quickly to get us in the car we wanted.
Is this review helpful? Yes | No
Oct 8, 2017
They were very nice and courteous. Overall pleasant experience
Is this review helpful? Yes | No
Aug 3, 2017
Guru93BQ6
I had a vey bad experience at Novak Motors! Called in the morning and told them which vehicle I was interested in and scheduled an appt to come test drive the car. When I got there they sold the car. So test drive another they had on the lot which was wayyyy overpriced. I asked if they would come down on the price and they said we can't our vehicles are priced appropriately. So I left and the very next day they dropped the price on that car $2,000.00. I will never be back there again!! BEWARE! They will take advantage of you if you let them.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Novak Motors (Bedford):

Hello, my name is Adam Burwell and I am the GM with Novak Motors.  Thank you very much for your review.  Quite frankly I am at a loss for words. I would like to say as the GM I am very hands on with all customers that come into the dealership and I cannot recall nor can any of the sales staff recall anything like this happening at our store. The only way that a car would be sold is if someone came in right before you would have arrived and purchased the car.  I wish we could hold a car but unfortunately if we held a car every time someone told us they were coming in we would have 30%-40% of ou
 More ...
Jul 4, 2017
Responded promptly and made time available for us to come check out the car.
Is this review helpful? Yes | No
Jun 29, 2017
Excellent experience. Shannon and his whole crew were pleasant to work with, low drama, and I got a great truck.
Is this review helpful? Yes | No
Jun 22, 2017
Guru9TV3P
Best in the southwest for Highlander's and Tacomas.
Is this review helpful? Yes | No
Apr 18, 2017
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 7, 2017
Paulamspt
Dealer responded in timely manner and followed up a couple of times. We changed the types of cars we were looking for.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2017
quick response
Is this review helpful? Yes | No
Mar 30, 2017
Mike was great at helping me.
Is this review helpful? Yes | No
Mar 16, 2017
Quick and easy.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2017
They were super helpful and made buying a car completely stress free. I would definitely recommend working with them if you're looking for a car!
Is this review helpful? Yes | No
Mar 11, 2017
I bought the car that I was looking for Novak Motors made the process easy !! I would definitely recommend them to everyone !!
Is this review helpful? Yes | No
Mar 9, 2017
Great response. Very helpful.
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Feb 23, 2017
The car we were going to test drive was not on the lot. Nice people.
Is this review helpful? Yes | No
Feb 11, 2017
Diego Jimenez
Automated email, never replied to my emails...
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Novak Motors (Bedford):

Diego,
Hello, my name is Adam Burwell and I am the GM with Novak Motors in Bedford Texas. Thank you very much for your review.  We truly want all of our potential clients to feel that we answered all of their questions and concerns whether or not you choose to purchase from us.  From looking into our system there must to have been some sort of technical malfunction with us.   I have pulled up your file and see that your lead arrived into our system at 12:49 PM.  There was an auto response that went out at 12:50 PM.  After that my sales rep sent 2 other emails one at 12:51 PM and another at 6:
 More ...
Dec 6, 2016
great experience and easy to deal with.
Is this review helpful? Yes | No
Nov 8, 2016
These guys were the best!!!!! The responded quickly worked with me to get the deal done and me into a great car.
Is this review helpful? Yes | No
Sep 21, 2016
I took the van home overnight returned it the next morning. A few days went by and I did not find anything else so I purchased it this morning Tony Was my sales man and he was great . I was treated with respect all the way. I would recommend them to anybody looking for an automobile. Gave me a great trade in allowence. They responded promptly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 16, 2016
texas995
This dealer needs to work out their internal processes. They automatically post vehicles online with a price, when the vehicle isn't even ready for sale. It was damaged, dirty, and needed significant body and paint work.
7 of 7 people found this review helpful.
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Aug 14, 2016
Car had been sold but offered one similar .
1 of 1 people found this review helpful.
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Aug 1, 2016
Super nice and willing to work with us!
Is this review helpful? Yes | No
Jul 30, 2016
Very good communication and quick response. Will buy from in the future.
Is this review helpful? Yes | No
Jul 8, 2016
JoAnnCaster
It drove well I just not sure I want that black on black here in Texas. The experience was good.
Is this review helpful? Yes | No
May 26, 2016
Quick response
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May 24, 2016
Great buying experience. Would definitely purchase another vehicle from them. Very professional and cater to the customer. Would recommend them to all my friends and family. Keep up the Great Work.
Is this review helpful? Yes | No
Apr 7, 2016
Great experience, issue with vehicle inspection caused me to cancel deal. They were good about that also.
Is this review helpful? Yes | No
Mar 21, 2016
I had a great experience. People were professional and not pushy. I knew where I stood on my vehicle so we only did one round of "talk to the manager" and drove the car off the lot within 2 hours.
Is this review helpful? Yes | No
Mar 5, 2016
Enjoy my experience with Novak Motors , great deal on my jeep, awesome people.
Is this review helpful? Yes | No
Jan 6, 2016
Derell the salesman and the sales mgr.were awesome. my wife and I went looking for a Honda CRV, we drove 4 and they were nice, but Derrell showed us a Mazda CX-9 and it drove excellent, they made us a great deal !!!!! We highly recommend Novak Motors, if your looking for clean low mileage vehicles at a great price. Check them out , we drove from Mckinney, Texas to buy from Novak Motors !!! 5 stars
Is this review helpful? Yes | No
Read 23 old reviews
Nov 18, 2015
Ask for Jerry. He sold me a car from 4,000 miles away. He is very good at what he does.
Is this review helpful? Yes | No
Nov 1, 2015
Great experience
Is this review helpful? Yes | No
Jun 1, 2015
Great Responding time, follow-up and to purchase the car I was there less than two hours. They were very helpful with other needs I had. Also Bill Mac is a Gem!!!
Is this review helpful? Yes | No
Apr 30, 2015
Very low pressure sales, pleasant buying experience.
Is this review helpful? Yes | No
Mar 18, 2015
They took care of me in a very profesional matter and were willing to do a little extra.
Is this review helpful? Yes | No
Feb 15, 2015
This company was rude and hard-nosed about prices. Unwilling to negotiate.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2015
These guys were very polite and werent pushy like most dealers. They messaged me back after i messaged them giving me the info i need. I would definitely recommend this dealership ti anyone looking for some good assistance and a polite staff.
Is this review helpful? Yes | No
Jan 23, 2015
My wife and I both believe the purchase we made with Novack Motors was the best car buying experience we ever had in many years of car buying. We highly, highly recommend Novack Motors!
Is this review helpful? Yes | No
Nov 5, 2014
Staff was very helpful. They were not pushy. I would highly recommend purchasing a vehicle from Novak Motors.
Is this review helpful? Yes | No
Oct 28, 2014
I was very impressed with the dealership, and our Sales guy Anthony!!! He was awesome, polite and very helpful!!! Thanks to him we now own the Tahoe we were looking at! Highly recommend them to anyone.
Is this review helpful? Yes | No
Sep 28, 2014
They negotiated a fair and reasonable price and I drove home with the car. Very responsive and attentive. I traveled out of state to this dealership to purchase my vehicle.
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Sep 16, 2014
Excellent
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Sep 13, 2014
Very good and quickly got with me about the deal.
Is this review helpful? Yes | No
Jun 9, 2014
As expected
Is this review helpful? Yes | No
May 28, 2014
Very thorough
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Apr 2, 2014
Very good dealership great sale people
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Mar 17, 2014
poor..lied to my wife and i...
Is this review helpful? Yes | No
Feb 1, 2014
Bill was wonderful
Is this review helpful? Yes | No
Dec 2, 2013
Great Experience, very reasonable and fair. Many of these cars are in amazing condition at a price other dealers can't even dream of touching. David was an excellent salesman and got us where we needed to be and in the car we wanted!
Is this review helpful? Yes | No
Oct 5, 2013
Dealership was extremely firm on price.
Is this review helpful? Yes | No
Mar 19, 2013
Great prices and selection. Easy to do business with. I would highly recommend!
Is this review helpful? Yes | No
Sep 16, 2012
Dealer response was pretty quick, definitively polite, but absolutely immoveable on price to the point where $226.00 killed the deal. Neither of us would budge but, if my job was in sales.... I would cut the 226.00 and taken the sale!
Is this review helpful? Yes | No
May 18, 2012
Ron was low-pressure and the whole process was easy. Loving my new (used) car! The only reason I didn't give 5 stars was the location- the map on the website takes you to Euless, but the dealership is in Bedford.
Is this review helpful? Yes | No

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