New England Auto World

208 Seymour Ave
Derby, CT 06418

Sales: (203) 633-2145

Today 9:00 AM - 8:00 PM
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2017 Chevrolet Traverse 2LT AWD Used Cars in Derby, CT 06418

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2015 Kia Optima LX Used Cars in Derby, CT 06418

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2014 Ford Escape S Used Cars in Derby, CT 06418

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CarGurus IMV of $12,351

Price: $9,888

Mileage: 68,863

Location: Derby, CT 06418

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Oxford White Description: Used 2014 Ford Escape S for sale - $9,888, 68,863 miles with Bluetooth
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2016 Chevrolet Malibu Limited LT Used Cars in Derby, CT 06418

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2016 Chevrolet Malibu LT Used Cars in Derby, CT 06418

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2016 Volkswagen Jetta 1.4T SE Used Cars in Derby, CT 06418

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 14, 2017
They were professional and honest about what they were willing to do.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 2, 2017
GuruZN83M
I contacted this dealer the night before I went. They answered me the next morning to come down and take a test drive. I showed up that afternoon and they could not find the car I was looking for. After some looking on the lot they told me it was probably sold and they offered me other cars. Some Communiations problems with this dealer and there contact service.
2 of 3 people found this review helpful.
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Jul 9, 2017
gjr
fast response, very helpful
2 of 2 people found this review helpful.
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May 25, 2017
Went in this monday based off a recommendation from a family friend, my last car was totaled outside of my house a couple weeks ago and I needed to get a new car. I thought I was going to have to settle for a vehicle worse then the one I had but wound up getting a newer version of the same car I had, for less then my remaining loan on the previous vehicle, less monthly and they were able to get me an insurance policy cheaper then I had previously too! Everyone here is kind and friendly, I'd definitely come again and recommend this place to anyone I knew!!
9 of 10 people found this review helpful.
Is this helpful? Yes | No
May 13, 2017
Guru8VWR
Called about a car, was told it was there.. but when I drove out there it had been sold a week before. Shady!
14 of 15 people found this review helpful.
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Apr 25, 2017
Terrible. Car the CS rep scheduled me to test-drive didn't run...failed to mention this in ad. Shady and unprofessional! Was showed around but was didn't trust them after that and angry they wasted my time. Will never recommend. Luckily found a car elsewhere. These so-called "wholesale dealerships" don't necessarily include all product details, and take no responsibility for misleading customers...not a way to "earn people's business." Caveat emptor!
12 of 13 people found this review helpful.
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Mar 30, 2017
Finance guy was beyond rude. Spoke down to us and tried to scam us by telling us we were getting an extended warranty but tried to get us to sign for a limited one for $55 per month for 54 months. Once I told him to remove the warranty he got mad & did not review any of the rest of the paperwork with us that we needed to sign. Then got annoyed when we took the time to read every document since nothing was being explained. Because of him alone I would never recommend this dealership. Worst car buying experience ever!
20 of 22 people found this review helpful.
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Dec 31, 2016
Failed to advertise that the engine was blown. Traveled a ways to look at it. Was disappointed but found a better deal elsewhere.
27 of 29 people found this review helpful.
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Aug 22, 2016
Didn't buy a car but very professional give me all details
5 of 10 people found this review helpful.
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Aug 15, 2016
The sales man was not help full ,,i told hem that im looking to buy car in cash and he insisted to check my credit ..wy?? I not looking for credit i just want to buy in cash,,
20 of 21 people found this review helpful.
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Jun 26, 2016
Horrible dealer. Told me to come in and look at it. When I walked in, I was told someone had put a deposit on it. WHY DID I NOT RECEIVE A CALL? Mind you I drove an hour to come to Derby and the dealer I spoke with on the phone knew this. When I got there I was told to look at other cars, and most of the other cars had a good amount of wear and tear. I'm extremely dissatisfied with their service. STAY AWAY FROM NEW ENGLAND AUTO WORLD
23 of 24 people found this review helpful.
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May 28, 2016
Very helpful and satisfying to work with.
2 of 9 people found this review helpful.
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Apr 23, 2016
Test drove the Cadillac SRX & liked it but when I asked if I could take it for a couple hrs to bring to my mechanic they declined. So I went elsewhere. They have tons of vehicles & will let u test drive them all. Friendly staff.
7 of 9 people found this review helpful.
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Apr 11, 2016
5 Stars
1 of 5 people found this review helpful.
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Mar 29, 2016
They had what I was looking for and got my monthly payments below what I was willing to pay. Everything was quick and easy.
3 of 5 people found this review helpful.
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Mar 29, 2016
Good
1 of 4 people found this review helpful.
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Mar 24, 2016
Outstanding customer service. They gave us a great car in the price range we was looking for without any compromise or problem. Definitely would buy a car here again.
2 of 2 people found this review helpful.
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Mar 17, 2016
they did a good job for me
1 of 3 people found this review helpful.
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Feb 16, 2016
Worst place ever. I never got to see the car because the GM was too busy trying to put me in something else. Arrogant Rude Pushy Disrespectful. RUN! RUN! RUN!
14 of 14 people found this review helpful.
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Feb 15, 2016
Quick response and knowledgeable.
1 of 3 people found this review helpful.
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Feb 2, 2016
Great job
1 of 3 people found this review helpful.
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Read 10 old reviews
Dec 13, 2015
I had a great experience with this dealership. First of all, I would love to thank Mike for being an awesome friendly man to my family and I. If it wasn't for how up front and kind he was to us, I don't think we would have stayed around. Also I would have to thank Jeff for being an excellent sell person. Dealing with my son like he was his own and dealing with me being so tired. I would highly recommand you go to them for a vehicle.
1 of 3 people found this review helpful.
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Dec 1, 2015
Very professional & honest.
2 of 5 people found this review helpful.
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Nov 14, 2015
They were awesome! Great experience! I bought my car from them and I'm very happy!! I highly recommend it. Thanks Anthony for making this a pain free car buying experience.
2 of 4 people found this review helpful.
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Response from New England Auto World:

Dear Tracy, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you, if
 More ...
Sep 22, 2015
very bad dealer. inventory was not as described. would not buy a cup of coffee from this dealership....."STAY AWAY"!!!!
11 of 11 people found this review helpful.
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Sep 22, 2015
lied to us about financing before we even got there, all they wanted was a deposite over the phone
9 of 9 people found this review helpful.
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Sep 13, 2015
Owner was fantastic! Anything I needed he got it done for me.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from New England Auto World:

Dear Harley, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you, i
 More ...
Aug 18, 2015
My experience at New England Auto World was exceptional. I had a great experience with the sales rep, Roxana. I love the way the she responded to all my questions and concerns. I was very impressed with her knowledge and her feedback to all my questions. i was convinced and decided to go ahead an purchase my Honda Pilot. good car by the way. i would defiantly recommend my friends to your car dealership. Thank you!--Federico
1 of 2 people found this review helpful.
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Response from New England Auto World:

Dear Federico, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you,
 More ...
Aug 15, 2015
Great communication until I was approved for a loan. Sales person disappeared and it's been over a week since I've heard any news on my car I have a deposit on.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from New England Auto World:

Dear Mike, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you, if
 More ...
Aug 8, 2015
This is the ONLY place to buy a car! I had such a great experience buying my 2012 Honda Accord. The selection was incredible and My salesperson was really amazing. New England Auto World is so professional and truly helpful with every step of the process. They got me an amazing interest rate and I left with the car the same day! Isis a lot of research before I bought and they had the most competitive price and no gimmicks. If you're in the market for a used car make sure you buy it from these guys! Thanks again New England Auto World!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from New England Auto World:

Dear Wendy, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you, if
 More ...
Aug 1, 2015
They were awsome! Adam and his crew bent over back words for me! I don't have the best credit but Adam pull some string for me to get me in the avalanche that I wanted! I recommend any 1 looking for a used car! Go see new England auto!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from New England Auto World:

Dear Ron, My name is Reece, I'm the Customer Relations Manager at New England Auto World. On behalf of New England Auto World in Derby, myself, I would like to thank you for your words. Customer satisfaction is our # 1 goal at New England Auto World. And we welcome you to our family of satisfied customers. We are pleased that you could find your perfect match in our large selection of cars, trucks and suv's here at New England Auto World in Derby . Our entire staff is here to serve and assist our customers with respect and no pressure sales process, To ensure you that we are here for you, if y
 More ...

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