Napleton Italian Imports

4200 E 96th St
Indianapolis, IN 46240

Sales: (317) 342-0613

Service: (877) 360-1867

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 23, 2013
Tried to charge me for cleaning up my trade-in which they were sending to auction. That didn't happen!
1 of 1 people found this review helpful.
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Nov 6, 2013
Miscommunication and finally not able to accommodate me in financing although I am approved at several other dealers. Just thought I would give me the firs opportunity since the vehicle was my first choice
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Oct 27, 2013
Drove from another state for Butler's prices and was not disappointed. Great cars, great prices, great sales experience. They may not go down much from their online prices, but if you have researched the car, you know you are getting a good deal. I got a great deal on a hard to find car that runs beautifully and have the security of an extended warranty. Highly recommend.
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Sep 25, 2013
Average experience at best here. Previous vehicle purchased at Tom Wood ; MUCH better experience overall, including better trade-in. Do yourself a favor; skip this place, and go down the street to Tom Wood.
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Aug 30, 2013
Were not willing to lower price after seeing vehicles history and accidents.
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Aug 1, 2013
Good people there and they treated me fair.
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Jul 8, 2013
The salesperson was inexperienced and not able to understand some of my questions, but the general manager was personable and helpful.
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Apr 27, 2013
car so nice n mint condition two thumbs way up
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Feb 14, 2013
like any other dealer all thay want to do is sighn you a contract
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Jan 13, 2013
Dealer ship was too far from my home to consider traveling to see the car. They called twice after explaining to them we would not be making the trip, asking to set up a time to see it. That was a little frustrating...tipical salesman though.
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Dec 22, 2012
Very friendly and helpful on-line salesman. He asked the Sales Manager to call me in response to a specific question, but the manager only left his name and number on voice mail and did not address my question. We found a more desirable vehicle at another location the next day, so did not pursue this option.
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Nov 24, 2012
I had the absolute best experience. My first time to buy a car on my own. I have recommended this dealer to others.
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Nov 23, 2012
Awesome experience! Walked in and vehicle was just as described.
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Oct 23, 2012
rlwoodruff
5
Good trade; good price for new car, too.
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Sep 20, 2012
Called about a cargo van they had for sale to make sure they still had it and they did, gentleman told me that he would be there till 9 that evening I said I was on my way to look at it, when I get there he was not there so now I am dealing with a young man and almost every question I asked was answered with I dont know. 1 question that he had an answer to was the price, it was much higher than the advertised price on the internet (I brought a copy of that listing with me) his response was I think the internet site automatically lowers that over time and my response is you should be updated when this happens.So all I can say is this was a long drive and a big waste of time for a van that wasnt worth either price they were asking
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Jul 31, 2012
I asked a lot from them and they gave a lot. I got a great deal!
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Apr 20, 2012
dancemasti2004
Very bad experience with this company. Misrepresented price, sales person did not have any knowledge, overall staff rude.
1 of 1 people found this review helpful.
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Dec 10, 2011
They contacted me and were persistent in making sure i would get the best customer service. I ended up buying off of Craig's list from a private citizen.
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