Motor City

1111 N University Ave
Lafayette, LA 70506

http://www.motorcityla.com

Sales: (337) 242-7422

Today 8:30 AM - 6:00 PM

(Open Now)

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Sales Reviews (31)

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May 6, 2018

This dealership seems to have an EXCELLENT customer care and communication attitude. Ms. Rachelle Buckley has spoken with me several times via Email, video, and phone. I appreciate her going the "extra-mile" attempting to close the deal.

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Apr 12, 2018

Shane

I sent a courtesy message to let them know they had the color listed wrong and she was very quick to respond and when I told her I had one identical that got crashed she offered to keep me posted on what they have. I plan on purchasing a new hot in 1 year or less

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Mar 28, 2018

Guru5LQ8X

Awesome dealership they helped me get the ride I wanted and gave me a good price

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Mar 28, 2018

Chris

Responds quickly and personalized

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Mar 28, 2018

Rick

Very nice people . Problems with truck but they are honest about it.

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Mar 20, 2018

Chris

Very excellent contact with me.Antoine very responsive.

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Mar 14, 2018

Wow! Walking in to Motor City was like meeting up with old friends. The ENTIRE staff was very down to earth. There was a no pressure sales approach, your questions were answered without the sales pitch banter you would expect. Really they exceeded my expectations of a used car dealership. This is a place with people you want to tell others about and we definitely will. Heck, we are hoping to do business in the near future with them. Motor City Rocks!

1 of 1 people found this review helpful.

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Jan 25, 2018

Cory

They are helpful and friendly. A little pushy but what car lot isnt.

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Jan 20, 2018

Carrie

Responded quickly

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Dec 29, 2017

Price

Amazing

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Dec 12, 2017

MaddieAnder2017

I reached out about a test drive on 12/11/2017. Mark was able to get me a time slot, even though I got in touch with him the night before. Even though I couldn't make the test drive, he sent me footage of the vehicle and was really accommodating!

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Oct 5, 2017

Rachel

Wonderful dealership

2 of 2 people found this review helpful.

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Sep 18, 2017

Brian

In addition to the MKS we went in to see, they stocked several unique cars (not many of your run of the mill "Bland" cars), and we settled on a very clean VW CC. Had minor problems after a few days ownership, with missing intake ductwork and multiple warning indicators causing concern, but they promptly arranged for pickup, thoroughly went thru the car's systems and components, and I'm confident everything possible would have been addressed. Low pressure sales, cool atmosphere, and easy to close the deal and drive away. Definitely will go again for next vehicle.

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Sep 9, 2017

Matt

Prompt response and follow up.

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Aug 30, 2017

Farrel

Very nice e-mails and phone call

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Response from current dealership owner:

Thanks for the review Farrel! We appreciate all of our customers, if there is anything we can help out with in the future you know where to find us!

Aug 26, 2017

Guru94TDD

Inquired about a truck they had for sale. The ad did not have any picture or price and I found out why. It was way over priced for the year vehicle. I will continue to include they in my shopping for a vehicle but will continue to do my research also.

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Response from current dealership owner:

Hello, My name is Sam Emerson and I am one of the Managers here at Motor City. I apologize for any confusion on one of our listings. Can you give me some more information on which vehicle you are referring to? It is very rare for any of our listings to not have photos and I would like to fix any issues with pricing that we might have. You can reach me at 337-232-6969

Jul 19, 2017

curtisgeorge

Quick response different car

1 of 1 people found this review helpful.

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Jul 17, 2017

Mark

Very responsive. Professional. Honest.

1 of 1 people found this review helpful.

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Jul 12, 2017

Shijo6620

This was one of the best car buying experiences I have ever had. I had to wait until I got off work at 4 to get there and it's an hour away. I arrived at 5, everyone was courteus and so helpful. They gave me exactly what I wanted ! Sherri and Rochelle were great!!

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Jul 2, 2017

Carbonated4

Brittany contacted me quickly and was always prompt to return communication while we negotiated. She was very professional and easy to work with. The lot is unlike any other! Very cool spot to go and hang out!

1 of 1 people found this review helpful.

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Jun 9, 2017

Guru959MR

Had all the information I needed and got back to me the next day

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Mar 9, 2017

Lilly

They never call me back I had to call them every time he told me that he was working on getting me approved for a loan he kept me strung for 5 days and finally told me that I needed more money down I said how much he said he didn't know I think this was bad business

5 of 5 people found this review helpful.

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Response from current dealership owner:

I apologize for your experience and this is definitely not how we do business here at Motor City. Please email me some more information so I can look into this matter for you and to also make sure that we don't make the same mistakes in the future.

Sam Emerson
Business Development Manager
sam@motorcityla.com

Nov 19, 2016

Duke

I gave them three days notice that I was coming from over an hour away to look at the truck. As we arrived they were driving the truck away to go make a repair on a universal joint. The vehicle had been there for months and was in bad condition. They made it appear to look much nicer than it was. We knew with in minutes it was not quality.

5 of 6 people found this review helpful.

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Response from current dealership owner:

Sorry for you experience we installed front drive shaft after coming in with out one and spent time making sure all is right. .. . But to complain about a universal joint on a $6000 truck I am not totally upset with my service department, I did have meeting to resolve such issues and will try to maintain a higher quality of standards. . . I take full responsibility and blame me as an owner to do a better job this wasn't an intentional mislead situation. Please accept my apologies. . . from JP Guidry @ MotorCityLa.com

Nov 14, 2016

Joseph

they were nice on the phone.

0 of 5 people found this review helpful.

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Aug 4, 2016

Rick

Very good at follow-up.

0 of 2 people found this review helpful.

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Response from current dealership owner:

We appreciate your consideration of using us here at Motor City. If we can be of any further service to you, please don't hesitate to call us.

Aug 3, 2016

Ryan

Was quick to respond and answer all my questions even though the truck was sold before I had time to go look at it

1 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you for allowing us to assist you. We hope to see you soon!

Jul 13, 2016

calvin

He responded several times an was very polite,wasn't ready to buy.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. If we can help you in the future when you decide to buy, let us know what you are needing and we will try to get you set.

Jul 11, 2016

Joe

Mark was great to deal with, was honest and informative, I did not purchase the car (found one locally) but Mark was great with follow up and a true professional.

1 of 2 people found this review helpful.

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Response from current dealership owner:

We appreciate you considering our dealership. Let us know if we can help you in the future. Thanks

Jul 6, 2016

James

They were quick to respond.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

Jun 12, 2016

Danicea

It's easy

0 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

May 25, 2016

Really good. M

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

Read 7 old reviews

Jan 3, 2016

Gordon

Traveled way over 400 miles to see the car. Loni Hall was very helpful, and described the car to the T!! JP and the whole team were waiting for our arrival and all stayed until we completed. (We arrived late). Would buy from again!!

1 of 1 people found this review helpful.

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Response from current dealership owner:

And ..... we would do it all again. We appreciate this awesome review. Let us know if there is anything that any of us can do for you in the future. Thanks

Feb 19, 2015

tlynn9668

DJ was great! Very helpful and answered all my questions.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

Feb 9, 2015

Rufus

DJ and owner were very hospitable and informative. My visit to their dealership was most pleasant. I would recommend this dealership for all your vehicular needs.

1 of 1 people found this review helpful.

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Response from current dealership owner:

DJ, it's great to hear these things from the people who matter, "our customers". Thanks for the review. Let us know if we can further assist you. Thanks

Dec 17, 2014

mike

Great place to buy a clean well kept used car,truck or motorcycle. I would recommend motor city to anyone. Great staff. Very polite. I did buy the Mustang GT.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks Mike your business is and will always be greatly appreciated. Welcome to our family and look forward to servicing your transportation for years. . . . .

JP Guidry
President

Oct 19, 2014

AlbertL

Great Experience! Custom service was great, very friendly and concern about their customer. I give then overall 5 stars! Thank You Motor City! Very much satisfy!

1 of 1 people found this review helpful.

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Response from current dealership owner:

It's always good to hear " we did a good job " we thank you on behalf of Motor City for this review. Let us know if we can further assist you. Thanks

Jul 25, 2013

Bill

good responce

0 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

Mar 17, 2013

Wendy

Helpful

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for your review. Let us know if we can further assist you.

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2007 Chevrolet Colorado LT Extended Cab RWD Used Cars in Lafayette, LA 70506

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2014 INFINITI QX60 FWD Used Cars in Lafayette, LA 70506

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