Mossy Toyota

Express Lube, New Owner Events, Toyota Certified Collision Center,
Rent A
Car, Parts Center, Toyota
Certified Used Vehicles, Toyota Tire Center

4555 Mission Bay Drive
San Diego, CA 92109

http://www.mossytoyota.com

Sales: (858) 762-9451

Service: (858) 346-6283

Today 8:30am - 9:00pm

(Open Now)

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Sales Reviews (15)

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Townerj

Apr 19, 2017

called the dealer to see if the car was available late at night with an hour left for their work hours and it was and they said they would reserve it for me (I specifically asked if they couldnt I would come in that day and buy it) they said they would reserve it if I came in first thing in the morning...I came in first thing in the morning (took a vacation day off of work) and the car was sold and the representative that called me non-stop and spammed me with emails didnt even show up. I helped them fix some typos on their website and this is how they repay me? I get it your in the business of selling cars but to spam me all day long and then not let me know the car was sold so I had to use a vacation day?!?!?...I am sure most of them are great people but stay away from Jay...horrible service

2 of 3 people found this review helpful.

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nadine

Mar 27, 2017

They were able to work with us and locate a car on their lot. We're happy with the car and the whole transaction went very smoothly

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ken

Mar 17, 2017

promptly called back

0 of 1 people found this review helpful.

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Carisma_2294

Feb 10, 2017

My experience is very good people is affordable

0 of 1 people found this review helpful.

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Luanne

Jan 27, 2017

Spoke with Jun and he was very helpful. They followed up with a few emails and calls, but ultimately I never visited their lot.

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Trev_4

Oct 15, 2016

They were very courteous and patient with me through my hesitance of committing to the car. Danny & Jennifer were super helpful though!

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michael

Aug 29, 2016

The sales dept was helpful, but unfortunately did not give the correct information about the car. This car is an automatic not a 6 speed manual transmission.

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Robert

Jul 1, 2016

Great visit.

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Jeff

May 9, 2016

I worked with Jennifer in the internet sales department she was the greatest.

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Unhappy Customer

May 2, 2016

Horrible experience! We waited 15 min on the parking lot, sales didn't come to us, Contact person couldn't be joined when there. She confirmed the same morning that we could see the car. Car was advertised but removed from sales because it didn't pass the technical tests?! They confirmed that they were advertising new used car even before doing the check tests. I mentioned their weak process and they couldn't even understand their problem!! Very bad procedure and we lost 2 hours. Do not shop at Mossy!

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Eunice

Apr 28, 2016

The car never existed bait and switch I called twice to find out about the car, the first person I talked to said the car was not available and asked me if I wanted to see another car I said no. A couple of weeks later I received a notification of the same car being available, so I called again. The person said she will check on the vehicle. I said if is not there dont even call me back. They never called back. Now what do you called that?.

3 of 3 people found this review helpful.

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andrea

Mar 30, 2016

This dealership is good...and Cameron is quite diligent.

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Jose

Feb 23, 2016

Speedy reply but car was sold

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Liam

Nov 21, 2015

Great follow-up. The car was gone.

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ENRIQUE

Jul 7, 2015

great dealer

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Read 12 old reviews

joe

Jun 12, 2015

the internet salesmen , named jay was very helpfull

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Susan

Feb 4, 2015

Jay was great and willing to negotiate.

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Yared

Jan 6, 2015

They posted this price ($23300.00) in every single website in the internet. when I get there to buy the car, they ask for $28500.00 and refused to sell it on the price that is posted on the internet. The worst dealer ever.

1 of 1 people found this review helpful.

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michael

Dec 24, 2014

The price of the vehicle that I was wanting changed by the minute. Typical sales bull.

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Hazuki

May 19, 2014

They pushed me so hard to the point of embarrassment.

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irina

Apr 3, 2014

They want to please you as much as they can.

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kathy

Mar 5, 2014

Dealer was very prompt in responding. However I ended up purchasing a new Rav from a dealer closer to my home.

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KAREN

Feb 23, 2014

Dealer advertised inaccurate and incomplete information on CarGurus . I contacting the dealer to make sure the car is available. They made me travel from Los Angeles to San Diego and told me that they sold the car. They had exact similar car in the lot and raised the price for 700 dollars. I end up driving back without a car and wasted my whole day.

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earl

Feb 19, 2014

Customer service is horrible

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Gary

Sep 14, 2013

Responsive

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Chris

May 31, 2012

Had a great experience. Very easy to work with. Great customer service. Michael Rosenblum the Internet sales manager treated us right.

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Tim

Sep 18, 2011

they were awesome. bought a car from them love it. quality service. quality cars. I'd buy from Mossy again.

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Mossy Toyota

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