Metropolis Auto Sales

Hi Kathy. My name is Mark and i am the now Sales Manager as of March 15th. I apologize that you have had this experience. If there is anything we can do to help in anyways please call me direct.

Thank You,

Mark

Sean,

We apologize for this, Scott is no longer employed here.

Thank you for letting me have an opportunity to try and serve you. I apologize for our email misunderstanding. (I think it was me, as there is no "Ken" who ever worked here.) The English language can be very complex. In writing for example, one may write "threw" and clearly not mean "to have thrown something" but instead intended to promote the idea "from one to the other" would obviously be spelled "through". A harmless mistake. And so it is when the interpretations of the written word don't come out the same as if you were looking at someone,

Thank you for letting me have an opportunity to try and serve you. I apologize for our email misunderstanding. (I think it was me, as there is no "Ken" who ever worked here.) The English language can be very complex. In writing for example, one may write "threw" and clearly not mean "to have thrown something" but instead intended to promote the idea "from one to the other" would obviously be spelled "through". A harmless mistake. And so it is when the interpretations of the written word don't come out the same as if you were looking at someone, speaking the language, and adding facial expressions or adding sounds - be it a smile or a chuckle. If I write "ask your grandmother for more money" and I know that result it is highly unlikely; if we were looking at each other and I spoke it you would know I was clearly trying to lighten the mood, not create a hostile environment. Thus the nuances of the English language, be it written or spoken. I am sorry for the misunderstanding. Perhaps you will give me a second chance. Thank you, Kevin. Less ...