Lithia Chrysler Jeep of Reno

3223 Mill St
Reno, NV 89502

Sales: (775) 298-6517

Service: (888) 379-8767

Today 8:30 AM - 7:00 PM
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2016 Dodge Grand Caravan R/T Used Cars in Reno, NV 89502

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2016 Jeep Renegade Limited 4WD Used Cars in Reno, NV 89502

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 10, 2017
grdeclipse
I didn't end up getting this car but Steven was very helpful and professional.
Is this review helpful? Yes | No
Oct 6, 2017
Lostkin
Response was fast, details and included contact information.
Is this review helpful? Yes | No
Jul 27, 2017
email only. good experience
Is this review helpful? Yes | No
Jul 17, 2017
Great, no pressure experience
Is this review helpful? Yes | No
May 15, 2017
blue2jaybird
Phenomenal! I was apprehensive about making any car deal. This dealer worked with me and made this transaction one of the easiest ever. Every person that I worked with at this dealership was responsive and helpful, from the first internet contact to the closing transaction. Also, no pressure, just honest answers and assistance. The whole experience pleasantly exceeded my expectations.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
May 7, 2017
Good Dealer,found a better price.
1 of 2 people found this review helpful.
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Feb 6, 2017
I purchased an H2 from them with the promise that it would smog in California. The vehicle had an in proper intake for California smog. The manager of this dealership took care of the problem immediately and bought me a brand-new intake and it passed smog as they promised. I would recommend this dealership to anyone as they are honorable and stand by their word.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2017
Took too long for response already made deal with another dealership bait you in...then sit you down...then feed you a bunch of crap... over price the result.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Lithia Chrysler Jeep of Reno:

Hello James
I'm sorry to hear about your experience at Lithia Chrysler Jeep of Reno. We strive to provide quality customer care and appreciate receiving feedback from our customers.
I would like the opportunity to talk with you in regard to your concern, please feel free to contact me at your convenience.

Thank You
Joe Green
General Sales Manager
Nov 19, 2016
We had excellent service from Robert!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 6, 2016
Have purchased several vehicles from this dealership. Good service and overall experience. Would recommend.
0 of 1 people found this review helpful.
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Jun 16, 2016
Awesome- I highly recommend my salesman. Dan Durham. First rate and a straight shooter. He even delivered my car the next day to work, I caught a ride from a friend that morning and then took the car home that afternoon. Stellar service.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 8, 2016
They did call back in a timely manner. My problem was they said when we went there we will give you a great deal end of the year sale so come back. But there was no deal to be made. They didn't want to negotiate price and the guy I worked was very arrogant and didn't tell the truth. The car even broke while driving and still didn't want to negotiate. I went to honda of Reno got a better deal and got treated right. Please don't go here. Take your business somewhere else and get treated right.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 7, 2016
Dealer didn't check to make sure vehicle was still in inventory before calling to make appointment for vwiqing.
0 of 1 people found this review helpful.
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Jan 3, 2016
Dealer responded right away. Followed up when requested
Is this review helpful? Yes | No
Dec 25, 2015
Excellent dealer...wanna buy one more car from them
Is this review helpful? Yes | No
Dec 17, 2015
The 2 different guys I spoke to had 2 different story about the car not a liable dealer in my opinion
Is this review helpful? Yes | No
Read 13 old reviews
Dec 3, 2015
Numasav1
Good response and good help!!
Is this review helpful? Yes | No
Oct 23, 2014
great service even though I wasn't able to get the car I wanted. I was invited to come back again.
Is this review helpful? Yes | No
Oct 5, 2014
Salesperson was very argumentative concerning trade in
Is this review helpful? Yes | No
Sep 17, 2014
Mili
Nice & responsive salesman, Adam.
Is this review helpful? Yes | No
Sep 12, 2014
Very quick response thanks
Is this review helpful? Yes | No
Jul 20, 2014
Although the jeep we wanted was already sold this team turned it around and made it all worth our time and money. Thank you Tony and Richard and "finance guy!" Troy and Regina
Is this review helpful? Yes | No
Jun 20, 2014
Dealer responded within an hour of me submitting a request
Is this review helpful? Yes | No
Jun 2, 2014
They were very responsive but they did not have the car I wanted.
Is this review helpful? Yes | No
Apr 19, 2014
Good
Is this review helpful? Yes | No
Jan 22, 2014
I had a woman hang up on me because I was asking her questions and questioning her answers. She told me she a "great deal for me" and I asked her to email me the info, and she never did. Wish I could recall her name. Tina?
Is this review helpful? Yes | No
May 27, 2013
I had found a Jeep Grand Cherokee online and came into the dealership looking for the vehicle. As I had prequalified with a pretty good credit rate for someone recovering from financial issues during the economy hit, it was a pretty cut and dried deal. The salesman said they would beat the interest rate, but they first came to me with a rat of 2 1/2 % higher. When I told them I wanted to go with my Capital One offer, they retrieved a better rate so I would go with their financing. I wasn't made to feel bad about myself as the GMC dealer here in town made me feel. It was a good transaction and I am very happy with my certified pre-owned vehicle. I would recommend them to a friend, but on the advice they go in qualified with the best rate they can so the dealer will try to match it.
Is this review helpful? Yes | No
Jan 20, 2013
Excellent to work! I met them last Fall, when I was interested in one of their used Jeep Grand Cherokees. Their sales people are straight up - fair price from the get go, prepared vehicle for sale per their safety check. Direct, fair, honest interactions. Car in excellent condition. Very professional. I did not purchase that car, and they were more than gracious and understanding (they were holding the car for me, then I backed out --- I was not very considerate). Re the Honda Element, again they offered fair price with 'no muss no fuss'. The car was sold before I could make a decision - my fault not theirs. I would highly recommend them for purchase of new or used car. They are THE BEST - and make the car buying experience very easy - especially if you are a woman, buying without a man or other person assisting. No worries that you will not be dealt with fairly.
Is this review helpful? Yes | No
Oct 15, 2012
Dealer called right away...thanks!!!
Is this review helpful? Yes | No

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