Lindsay Lexus of Alexandria

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3410 King Street
Alexandria, VA 22302

Sales: (888) 693-8308

Service: (888) 603-6955

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 1, 2018
Dealer was prompt to reply to my request.
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Response from current dealership owner:
Thank you, John. Please let us know if there is any way we can earn a 5 star review from you.
Feb 22, 2018
best sealer
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Response from current dealership owner:
Thank you, Islam!
Feb 2, 2018
One of the best buying experiences I've ever had. Great communications, did great on making sure I was happy with every little thing..Will definitely be doing business with them in the future. Would not hesitate sending anyone to them..
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you, Joseph, for your 5 star review and great feedback. The whole team will be thrilled to hear of your comments. We value your loyalty and look forward to working with you again
Dec 25, 2017
Guru5DG95
Immediate attention and responses. Gave me advice on how to sell my car first.
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Response from current dealership owner:
Thank you for your review. If there is anything further we could do to assist you, or if there is a way to earn a 5 star rating from you, please let us know.
Dec 21, 2017
perfect !!!
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Response from current dealership owner:
Thank you for the perfect five star rating Ron!
Dec 7, 2017
GuruZFM91
It’s was great. Doug Thomas was on top of things emails,phone calls etc.
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Response from current dealership owner:
Thank you for the 5 star review!
Nov 10, 2017
They responded with an offer.
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Response from current dealership owner:
Thank you for the 5 star review Henry!
Oct 27, 2017
Lindsay responded quickly, no problem with that. They were slow to offer information via the internet, after telling them I was a remote customer and couldn't just "stop by" for a test drive. This felt like a sales tactic (trying to get me to come in so I could be "sold"). Finally did get info I needed so they did what they needed to do, although their car was more expensive than what I was looking for-which could have been disclosed much earlier and time not wasted.
0 of 1 people found this review helpful.
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May 23, 2017
Robert M Wright
I had a stress free experience. Mesfin provided out standing service. I enjoyed the entire buying experience. I would highly recommend Lindsey Lexus.
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May 11, 2017
First class. The sales rep contacted me multiple times to make me aware of the vehicle availability given that I would have to travel over 100 miles to view it in person. I would work with them in the future.
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Feb 13, 2017
davery
5
Mario was great. He worked with me and I enjoyed working with him
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Jan 19, 2017
Open and honest communication. I felt good about the experience.
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Sep 18, 2016
Excellent! Experience was very smooth.very satisfy with the agent who showed great professionalism through out the process.
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Sep 5, 2016
Very professional
0 of 2 people found this review helpful.
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Aug 23, 2016
My salesperson Kevin was great and I felt taken care of from beginning to end. Although I wasn't buying a Lexus, they still provided the Lexus treatment.
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Aug 21, 2016
Jmall2
Willing to work with me. Came down on the price really well. Response really fast. Ended up not buying the vehicle. But definitely would recommend.
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Jul 20, 2016
Dealer responded incredibly quickly. I got two calls and an email within about 2 hours of my inquiry. We've communicated back and forth for a few days and I've gained some additional insight. I probably coukd have visited the dealership the next day, but due to my schedule I'll be visiting a week from first contact. Realizing that the actual car buying process is a whole other animal entirely, I'm overall pleased so far with the initial communications.
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Jul 9, 2016
Didn't purchase vehicle, but sales staff very helpful and very quick response to my inquiry.
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Jul 9, 2016
Good response time
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Jul 8, 2016
got in touch quickly. Never met them as we bought a car from another dealer.
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Jul 6, 2016
Dealership responded almost immediately. Price too high. Sales representative was not pushy, asked for my budget and did follow up with alternative vehicle. From the looks of your reports, this dealership seems to regularly be on the high side with regards to pricing. Too bad for that, they seem to have a good selection and good reputation. Guess you gotta go for the money...
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Jun 9, 2016
Kevin and Lindsay Lexus have been very responsive and are keeping me in mind as cars meeting my needs come available. Thank you Kevin and Lindsay Lexus!!
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May 25, 2016
Immediate contact from the sales staff.
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May 21, 2016
I located the car I wanted on the net at this dealership. I read the reviews. I rented a car and drove 3.5 hours to this dealership. I met with salesman Steven Rhee, and within 5 minutes, we reached a negotiated price. I do not typically use words that have powerful meaning, however, my incredible encounter with Stephen was amazing. My encounter with Ace Rezai, general sales manager, and Hwan Kim, financial manager was also dynamic.
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May 13, 2016
It was good & AJ was on top of his game.
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May 7, 2016
I ended up purchasing a new Lexus GX 2016 from this dealership. They are absolutely fantastic to deal with. Highly recommend. I dealt with Abdul but the whole team seems great.
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May 6, 2016
I had a great experience at Lindsey Lexus. The sales representative contacted me immediately to set up a test drive that weekend. He was very knowledgeable of the vehicles and and Lindsay had a good selection that met my requirements.
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Read 34 old reviews
Apr 14, 2016
I ended up cancelling an appointment, but they were very much on top of things and helpful.
1 of 1 people found this review helpful.
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Apr 2, 2016
This dealer was the only dealer that called me regularly. I appreciated him following up with me.
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Mar 3, 2016
Good experience
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Jan 19, 2016
happy
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Dec 17, 2015
Quick but too expensive. Changed mind not buying this year.
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Dec 16, 2015
Very prompt call return(s) and very professional and up front.
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Nov 7, 2015
carshopping7
took over 3 days to respond
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Oct 29, 2015
Never went to the appointment because I was call repeatedly by different Salesman. turn off!!
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Oct 8, 2015
I was contacted by the management to make sure my needs were being met. Very positive experience.
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Oct 4, 2015
Contacted by phone and email. I decided against the color of the interior and did not purchase.
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Aug 27, 2015
Good responding time
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Aug 1, 2015
conniej23
I received a response very quickly
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Apr 21, 2015
Friendly staff! Fast and easy paper work. Will definitely shop there for my next car!
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Response from current dealership owner:
Thanks for the 5 Star Review.  Have a great day!
Jeff Warner
General Manager
Apr 17, 2015
Poor advertisement. I saw this car on line, called the dealer ship. Saleman said the car was sold. Called again, another saids that the car had a deposit down on it for holding. I just took a trip down to Lindsay Lexus and the car past me when I was walking to the show room. The car had not been sold at that time, just holding it for someone. The advertisement said coming soon. I that ain't poor advertisement.
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Response from current dealership owner:
Thank you for taking the time to write and I"m sorry for your disappointment.  We often times have deposits placed on "incoming units".  It sounds like that is what happened in this case and there was confusion as to whether it was available for sale or not.
I would be happy to help you find a car if you are still interested.  Please contact me.
Jeff Warner,
General Manager
703-931-3000
Mar 23, 2015
Great service. Buying my car was fast and easy!
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Response from current dealership owner:
Thanks for the kind words and doing business with Lindsay Lexus.  I hope you have a great day.
Jeff Warner
Mar 13, 2015
Aj was Very nice and helpful
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Response from current dealership owner:
thanks for the 5 star review :)
Mar 10, 2015
good
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Response from current dealership owner:
Thanks for taking the time to review us.  We appreciate your business.
Jan 6, 2015
Very professional and responsive without a hard sell. When the car I was interested sold, they presented another opportunity that was even better in some respects. I ended up purchasing the 2nd car and am awaiting delivery. Great selection of "gently used" cars.
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Response from current dealership owner:
Thank you Diane.  Glad everything worked out and you got the 'right car'.  We appreciate your business and the 5 star review.  
Have a great day,
Jeff Warner
General Manager
Dec 22, 2014
I live in Fredericksburg and was looking at a vehicle in Alexandria. Lindsay Lexus was great over the phone. Aaron was straight forward, honest and gave me every piece of information I wanted.
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Response from current dealership owner:
Hi Edmond,
December to Remember is a great time to buy a Lindsay Lexus.  I am happy to hear that Aaron provided you all the information you needed over the phone.  We understand the need to be transparent and make the process easy for everyone.

Thanks for taking the time to write,
Jeff Warner
General Manager
Oct 23, 2014
Responded immediately - offered to beat the best price I had as an offer. Good initial environment - nice staff. Very professional and treats all like a professional. My time is valuable and this dealer recognizes that.
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Response from current dealership owner:
Thank you for providing us with this positive feedback! We strive to do everything we can to streamline the purchasing process for our customers, so we are glad to hear our team assisted you quickly, efficiently, and with the respect you deserve.
Apr 21, 2014
I bought this off of the Internet. They were very good about giving me a fair deal on my trade before I left my state. I was treated with respect and didn't have to be a struggle to finilize the "deal."
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Mar 20, 2014
My experience at Lindsay Lexus was truly amazing. One of the best teams customer service ever...all questions answered no beating around bush... Keven Johnson and Barbara ensured I left satisfied. Polite. Generous. You name it. So much positivity.... Never pushy.. .I recommend Lindsay Lexus to all. Even weeks after purchasing I still receive follow up.. Absolutely amazing. And not to mention the car. Wow!!!!!!
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Mar 7, 2014
The car had more options than advertised. Overall very good experience!
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Jan 21, 2014
Promt and informative
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Aug 2, 2013
Responsive and had a really nice vehicle. A bit over priced, so had to shop elsewhere.
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Jul 11, 2013
LorenNeedles
I use this dealer for new cars. They provide consistently excellent service. In this case, their price was 15% higher than the competitive alternative.
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Jun 4, 2013
Very helpful and responsive.
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May 27, 2013
Bought the vehicle on 5/27. Their entire organization was very professional and thorough. Highly recommend Lindsay.
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Oct 2, 2012
Dealer responded, but was outside my budget.
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Sep 29, 2012
Jstudio112
Good communication and very helpful.
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Aug 31, 2012
Very good experience overall. All sales personnel made us feel welcome and comfortable. We bought a very clean and low mileage one owner vehicle for the negotiated price that we wanted to pay.
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Jul 3, 2012
I'm in the military and was deployed overseas. I saw a car that I wanted, contacted the dealer to let them know my status and that I wanted the car and had the funds to purchase the car, but they did not want to work with me and hold the car, which I offered to send them a cash deposit. Returned to the states two weeks after I spoke with them an the car was still for sale. What a great way to show their appreciation to military personnel.
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Jun 14, 2012
dealer didn't encourage a deposit to hold car I was looking at and it sold that morning through another rep
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Mar 20, 2012
Moderatly responsive with some follow-up
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