Kendall Ford of Eugene

Internet Approved, Blue Oval Certified, Quality Checked

344 Goodpasture Island Rd
Eugene, OR 97401

Sales: (541) 393-8093

Service: (888) 461-1067

Today 8:00 AM - 7:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 17, 2017
Kendall Ford of Eugene contacted me but I found a car that I liked better at a cheaper price.
Is this review helpful? Yes | No

Response from Kendall Ford of Eugene:

Hi Jim,
Thank you for taking the time to leave us a review about your recent experience with us here at Kendall Ford of Eugene. Though we were not able to find you the car you were looking for, we really appreciate the positive rating you left for us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Sep 17, 2017
excellent top notch service no games --- had the specific car i wanted, financed me through one of their lenders within a day and i'm from out of state ..... car was in better condition than described. i would recommend them to anyone
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Andrew, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the positive feedback. Thanks again for the recommendation, and have an amazing day!
Sep 14, 2017
The dealership had a very responsive staff & understood my needs as a potential buyer. Overall it was a good experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Rowan, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.
Best wishes,
Kendall Ford of Eugene
Sep 5, 2017
GuruDC636
They responded and were able to ship it. Very nice base model car. I was pleased with the whole experience and would recommend them to others.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Hi Gurudc636, thank you so much for your positive comments about Kendall Ford of Eugene! Thanks for the recommendation, and have an amazing day!
Aug 16, 2017
Vehicle was as nice as they advertised and Lisa A. was a great salesperson to deal with. My trade value was as hoped and all in all it was a good car buying experience.
1 of 1 people found this review helpful.
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Response from Kendall Ford of Eugene:

Monica, we are so happy to read such a great review about Kendall Ford of Eugene! We are happy that we could be of service. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day and we'll see you next time!
Jul 12, 2017
llazy1
5
Good experience at this dealer ..accommodating and no pressure.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Llazy1, we are so pleased you enjoyed your visit to Kendall Ford of Eugene! Please don't hesitate to reach out to us if there's anything more we can do! We can't wait to see you again, have a great day!
Jun 3, 2017
they were very good to work with thanks
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Lloyd, we are so pleased you enjoyed your visit to Kendall Ford of Eugene. Please don't hesitate to reach out if there's anything additional we can do for you.
May 25, 2017
Littlecapone14
Quick to respond and very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Littlecapone14, we really appreciate your positive review and can't wait to take care of you the next time you're in!
May 19, 2017
They were very attentive and answered all my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

John, thank you for sharing your positive experience! It was our pleasure to take care of you! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!
Apr 21, 2017
Responded promptly
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Carl, thank you so much for the positive review!
Apr 16, 2017
Van I went to look at was still in the shop and filthy. But that's not what really bothered me. Lets just say it was one of the worst car buying experiences I've ever had. The sales lady was pushy and tried selling me a van that was way newer and $7000 dollars more than the van I was there to look at. I had to ask for the final numbers several times and wasn't given them. I wanted to sleep on it but they wouldn't give me the final numbers till about the 10th time I asked as I was walking out the door. Keep in mind this is all for the van she assumed I wanted as I never said I'd buy it or even wanted it. A waist of my whole day.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Samantha, we are very sorry to hear about your frustrating experience with our dealership. We would really appreciate the opportunity to speak with you personally to learn more about your visit so that we can address your concerns and hopefully restore your faith in Kendall Ford. Please reach out to our Customer Relations Manager, Kevin Hyde, at (541)342-2151 so that he can address your concerns. We hope you have a wonderful day.
Mar 15, 2017
yatesva
Good, positive contact
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Yatesva, thanks for the 5 star review!
Feb 26, 2017
The experience has been good so far, it's not quite done as yet. All dealers have a high volume push to them and Kendall is no different. But knowing that before hand helps move through the process. But overall they've been good to work with and would recommend them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Charlie, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the us know about your positive experience. Have a great day!
Feb 6, 2017
The staff at Kendall went the extra mile to get me into the truck I wanted! Excellent service, I differently recommend them.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Kendall Ford of Eugene:

Charles, we're glad you had such a wonderful experience with us! We really appreciate your recommendation and are looking forward to taking care of you the next time you're in. Enjoy your new truck!
Feb 2, 2017
Lisa Arney is outstanding to work with. Emailed back right away. Had paperwork ready when I arrived to pick truck up.
Is this review helpful? Yes | No

Response from Kendall Ford of Eugene:

Mark, we really appreciate your positive review!
Dec 20, 2016
Spoke with the fleet manager, a straight shooter with 18 years experience which came through in a great attitude. Was offered a '16 at the price point CarGurus calls "Fair Deal".
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 1, 2016
Quick response time and willing to deal
1 of 1 people found this review helpful.
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Aug 14, 2016
Jimswindle
Contacted in a timely manner and had appropriate follow up
1 of 1 people found this review helpful.
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Jul 30, 2016
The best car dealer I've ever dealt with. Simple, straightforward and fair.
1 of 1 people found this review helpful.
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Jun 23, 2016
I got great information and timely from Mike.
1 of 1 people found this review helpful.
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Jun 19, 2016
Great to work with
Is this review helpful? Yes | No
Mar 13, 2016
Responsive and straightforward.
Is this review helpful? Yes | No
Read 18 old reviews
Dec 23, 2015
I have done business with Kendall for over 20 years and they have always treated me right.
Is this review helpful? Yes | No
Sep 6, 2015
Jeep was as described. Quick deal made. Very happy with my experience
Is this review helpful? Yes | No
Aug 28, 2015
We did not go look at the vehicle because we found one else where but they were responsive to the emails and phone calls.
Is this review helpful? Yes | No
Jul 14, 2015
very helpful,most importantly got right back in contact with me, what information that I need it on the vehiclethat I was interested in, also not pushy and I appreciated that it was a pleasure.
Is this review helpful? Yes | No
Apr 18, 2015
great
Is this review helpful? Yes | No
Jan 30, 2015
Seemed like very nice people but I only dealt with them by phone.
Is this review helpful? Yes | No
Dec 13, 2014
I wouldn't recommend buying this vehicle. I drove an hour to look at it after talking to Kendall ford and them saying they would pull the vehicle off the lot for me and get it all cleaned up. When I got there the next day to see the truck. I could automatically tell the vehicle had not been cleaned. Opened the door, dirt and pine needles on the floor board. Wiped my fingers on dash and behind steering wheel and pull and considerable amount of not dust, but dirt. Crawled under vehicle and without a doubt it was a very hard work truck, freshl undercoating spray to cover up all the stained on clay mud. Oh, and pull out the seat belts, they are all stained..disgusting. Don't know why they didn't tell me that this truck was in the condition it was in even after I asked them specific questions. Asked if there was and rips or tears, and they say no. But when I look, the back seat had a few. Good luck
2 of 2 people found this review helpful.
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Nov 28, 2014
Bought 2013 red Explorer Limited . An extremely great deal.
Is this review helpful? Yes | No
Sep 4, 2014
Bought this car eight days after first contact. Excellent service. Friendly people. I would recommend this dealer
Is this review helpful? Yes | No
Jun 9, 2014
Very dissappointed, I was in town for someting else and told them I was coming in at a specific time to look at this car, they never even called me and told me car was sold, I showed up and they tried to sell me a few others way out of my price range and then I got handed off to THREE other people to help me. Not impressed.
Is this review helpful? Yes | No
Apr 25, 2014
Good people, good service. Made extra efforts to help me out
Is this review helpful? Yes | No
Apr 16, 2014
145
Very attentive, unfortunately I had somehow contacted them when I was actually attempting to contact another dealer about a different vehicle. Not sure what happened.
Is this review helpful? Yes | No
Apr 15, 2014
Very prompt and courteous.
Is this review helpful? Yes | No
Oct 12, 2013
Average price on the car even though I was supposed to be getting a "amazing" deal only to find out nope... not that great of a deal at all but eh I got my car and I love it even though the price is a bit steep.
Is this review helpful? Yes | No
Aug 2, 2013
Kept in touch all through my car search
Is this review helpful? Yes | No
May 18, 2013
They were excellent to deal with.
Is this review helpful? Yes | No
Feb 12, 2013
They have been very helpful in our search to get exactly what we want.
Is this review helpful? Yes | No
Jan 22, 2013
I found a car listed on CarGurus for $13,995 and when I followed up with the dealer, they quoted me $2,000 more than the car was listed for. They told me it must be a different car, etc...I sent the link to the car, and they said they still didn't see it and it must have sold, etc...Finally, Kendall Ford sent me an e-mail telling me they would honor the $13,995 and I was to come in after work, but received a phone call that afternoon before I could get in telling me another man had come in and bought the car first thing that morning. That's the 2nd time Kendal has sold a car out from under me and I'm really tired of the games!
1 of 1 people found this review helpful.
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