Ken Garff West Valley Chrysler Jeep Dodge Ram

Good probably buying car

Acted like they didn't know anything about the car. With all the body damage and smoke sent their price on the car is WAY too high. Bummer.

Didn't follow through with 4 different promises to send or post pictures.

Veery Good.

They don't listen to want they want, their ads are deceptive.

The dealer responded quickly and gave me a follow up call to let me know that the car I was interested in had sold the next day.

Great response and follow up, no pressure, very good at providing additional information on vehicle

Thanks

got an immediate phone call back after submitting an amail request about a Jeep that was for sale. However after they promised to send an email with pricing and picturs of the vehicle i never heard back

it cost me a lot of time and money to wait for my title in chicago il

Poor they did not ever call me back.

The dealers had now idea about their inventory. When they finally found the Milan, they asked ME what year it was and how many miles it had. They kept saying they didn't know their dealership fees because they had only worked at this location for 2 weeks (Matt) and 1 month (other dealer). They told us to take it for a test drive. My husband said they car was low on gas. They told us it was fine. We drove threw two lights and the car died. We had to call them on the cell phone and wait for them to bring gas. We went to both of the West Valley Ken Garff dealers and were totally unimpressed. The other Fusion we saw had dings, scratches, and a burn hole in the carpet. They were asking over $4,000 more than the Ford Fusion we did buy at a different dealer. I told them their asking price was a joke! Also, the Milan that we test drove without gas, showed an accident on the car report we paid for. The dealer's carfax looked clean - he said it had no accidents. Our report said rear/passenger damage. I am glad we did not buy from Ken Garff!