Jordan Ford

Internet Approved, Blue Oval Certified, Quality Checked

609 E. Jefferson Blvd.
Mishawaka, IN 46545
Map & Directions

Sales: (574) 406-0061 Service: (574) 259-1981

Today 8:30 AM - 6:00 PM (Closed Now)
Show business hours

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Dealer Details

Jordan Ford

18 reviews
Today 8:30 AM - 6:00 PM (Closed Now)
609 E. Jefferson Blvd.
Mishawaka, IN 46545

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 20, 2019
Saite called and was very helpful. we are in fact still working on a potential deal. If you are considering a new or used vehicle. I would recommend contacting Saite Zhang to assist you.
Is this review helpful? Yes | No
Sep 30, 2019
Great sales manger, Hugh janda, budget lot , great service and great customer service , I buy again from Jordan ford and Hugh janda
Is this review helpful? Yes | No
Oct 10, 2019
Response from current dealership:
Thank you!
Sep 19, 2019
i was contacted and told that there were 18 cars that came in over the weekend that they were going to email me about that day - i gave them details of what i was looking for price, hatchback, mileage etc.... i heard nothing back after the first contact - disappointed
0 of 1 people found this review helpful.
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Aug 26, 2019
Very customer friendly.
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Aug 27, 2019
Response from current dealership:
Thank you Gary.
Aug 21, 2019
Great service from start to finish! I called on this vehicle which was located over 2 hours away and asked some questions before I drove down to see it! IiIIysa answered all my questions as well as took a detailed video of the car for me to see! I decided to drive down the next day to see it and take it for a test drive. When I arrived the car was ready for me(even have my name on as a welcome sign). It was if anything nicer than she described and I was impressed! After the test drive The decision was made to move forward and I was driving my new car home less than a hour later! I would Highly recommend both IIysa and Jordan used cars!
0 of 1 people found this review helpful.
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Aug 22, 2019
Response from current dealership:
Thank you! We appreciate you sharing your time with us.
Aug 19, 2019
Very helpful.
Is this review helpful? Yes | No
Aug 22, 2019
Response from current dealership:
Thank you GuruHJVBC
Aug 10, 2019
They were very helpful and informed about the vehicle.
Is this review helpful? Yes | No
Aug 12, 2019
Response from current dealership:
Thank you GuruZJ5CM. We appreciate the review!
Jul 9, 2019
Best experience ever in car buying!
Is this review helpful? Yes | No
Jul 9, 2019
Response from current dealership:
Thank you Gary! We are grateful that you spent your time here.
Jul 2, 2019
Great experience. No pressure. Attentiveness to MY needs not what they wanted to sell me. Highly recommend
Is this review helpful? Yes | No
Jul 3, 2019
Response from current dealership:
Thank you Michele. We appreciate you sharing your time with us.
Jun 19, 2019
With the exception of the high pressure attempt to sell us an extended warranty, our experience at Jordan's was excellent. Although we didn't get as much on our trade-in as we had hoped, all things considered, we were glad we went to Jordan Ford.
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Jun 11, 2019
Contacted and answered questions very quickly. A “friendly” email.
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Jun 11, 2019
Response from current dealership:
Thank you Rebekah! We appreciate you spending your time with us.
May 31, 2019
Nice people.
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5
May 10, 2019
Heard from someone, never heard a response to my questions
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May 4, 2019
Dealer contacted me to let me know the car I was interested in sold.
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May 2, 2019
Never had quite so much fun buying a car. The staff at Jordan’s was amazing special thanks to Shawndel, Mike and the rest of the crew. Car buying is stressful enough but you guys made it easy and fun will definitely be seeing this crew again. Ps love my new truck
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Apr 30, 2019
Purchased - Great customer service . Would recommend this dealership
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Apr 22, 2019
Terrific. Great salesperson
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Apr 20, 2019
Very helpful and friendly
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Feb 16, 2017
Very professional
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Feb 6, 2017
sales MAN was ill informed,and very stand-offish . Will not and do not want to give them my business. If they have a rotten attitude before the sale, think what it must be AFTER the sale.
1 of 2 people found this review helpful.
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Feb 4, 2017
Excellent service. Called within minutes.
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Jan 22, 2017
She contacted me and said the car had already sold. She asked what I was looking for. I gave her the specifics and she responded again with some other options. I saw another one that I was interested in but turns out it had sold too. Haven't heard from her since. I was hoping she would check back with me and maybe have some other cars to look at.
Is this review helpful? Yes | No
Jan 19, 2017
I sent an email inquiring about the vehicle and received a phone call back within moments. We arrived to drive the vehicle a few days later and ended up purchasing it. Our financing was quick with 2 choices of lenders immediately. All staff were helpful, polite and not at all aggressive. We will return for any future needs.
Is this review helpful? Yes | No
Jan 23, 2017
Response from current dealership:
Michelle,
Thank you for taking the time to review us, we appreciate your advocacy. Let us know by phone or email if you need anything and we are here to assist for your future needs.
Jan 16, 2017
Dealer never messaged me back telling me the car sold and I was supposed to go see the car on a Sat. I arrived just to find out from another dealer it was sold
Is this review helpful? Yes | No
Nov 24, 2016
Prompt with call back
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Nov 17, 2016
Very courteous and professional. They didn't have what I wanted but I will definitely shop here again.
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Oct 28, 2016
put up vehicles as coming soon. then vehicle never becomes available and they call or don't, and try to steer you to a more expensive vehicle
0 of 1 people found this review helpful.
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Oct 27, 2016
Great staff! Unfortunately, this car had been sold, before we were able to see it and test drive it. They keep me informed when they have another vehicle like what I'm looking for.
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Oct 26, 2016
Good on getting back with me
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Oct 20, 2016
Good dealer called and emailed!!
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Oct 3, 2016
Very helpful. I had a date set for a test drive, but they called to let me know they had a pending sale on this truck. That saved me 120 mile round trip. Very thoughtful. Pops
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Sep 30, 2016
Dealer contacted me, but mostly though text message with a few emails. I was hoping for something more personal, like a phone call. It never came.
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Aug 5, 2016
Contacted me promptly will all the information requested. Followed up after.
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Jul 9, 2016
They were very helpful & friendly.
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Jul 8, 2016
Limited experience with this person, as ended up getting a different car elsewhere. Follow up to inquiry was good and timely.
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May 20, 2016
Excellent
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May 3, 2016
very good i would but a car or truck from them any time.
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Apr 16, 2016
The truck I inquired about had been sold. Two people responded. The salesperson, Kadi offered to watch for what I wanted. Others didn't bother to follow up on my visit to their car lot. I cannot give meaningful review as I had no transaction with them, so don't know how that would have been.
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Feb 23, 2016
Responded with an email. Prompt and professional.
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Feb 18, 2016
Great
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Feb 11, 2016
They responded back to me very quickly.
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Feb 5, 2016
Dealer responded promptly. Follow up was appropriate.
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Apr 15, 2015
I called the dealership to make sure they still had the car i wanted to come since I lived 2 hours away. They lady on the phone said yes it was and I told her I would be there in 2 hours to look at it. While driving there the lady emailed me twice and called me 3 times about different cars. The final call, which I recieved when I was 20 mins away from the dealership, was to inform me that the car I had called about had been sold days prior. The lady said she thought I was talking about a different car. When I asked her if there were other similar cars in my price range she just told me to come on up and she'd find me something. I looked around the dealership, saw nothing I liked, and left wasting 4 hours.
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5
Aug 26, 2014
Was contacted by phone immediately, and with follow up calls, however, the person I talked to was not very informative on the questions I had about the vehicle, and then contacted me after the vehicle was sold.
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