Jordan Ford

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Internet Approved, Blue Oval Certified, Quality Checked

609 E. Jefferson Blvd., Mishawaka, IN 46545

Sales: (574) 259-1981

Service: (800) 837-1981

Today 8:30am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 16, 2017
Lravrett
Very professional
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Feb 6, 2017
sales MAN was ill informed,and very stand-offish . Will not and do not want to give them my business. If they have a rotten attitude before the sale, think what it must be AFTER the sale.
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Feb 4, 2017
Excellent service. Called within minutes.
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Jan 22, 2017
plantmanager19
She contacted me and said the car had already sold. She asked what I was looking for. I gave her the specifics and she responded again with some other options. I saw another one that I was interested in but turns out it had sold too. Haven't heard from her since. I was hoping she would check back with me and maybe have some other cars to look at.
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Jan 19, 2017
I sent an email inquiring about the vehicle and received a phone call back within moments. We arrived to drive the vehicle a few days later and ended up purchasing it. Our financing was quick with 2 choices of lenders immediately. All staff were helpful, polite and not at all aggressive. We will return for any future needs.
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Response from Jordan Ford:

Michelle,
Thank you for taking the time to review us, we appreciate your advocacy. Let us know by phone or email if you need anything and we are here to assist for your future needs.
Jan 16, 2017
Dealer never messaged me back telling me the car sold and I was supposed to go see the car on a Sat. I arrived just to find out from another dealer it was sold
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Nov 24, 2016
Prompt with call back
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Nov 17, 2016
Very courteous and professional. They didn't have what I wanted but I will definitely shop here again.
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Oct 28, 2016
put up vehicles as coming soon. then vehicle never becomes available and they call or don't, and try to steer you to a more expensive vehicle
0 of 1 people found this review helpful.
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Oct 27, 2016
Great staff! Unfortunately, this car had been sold, before we were able to see it and test drive it. They keep me informed when they have another vehicle like what I'm looking for.
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Oct 26, 2016
Good on getting back with me
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Oct 20, 2016
Good dealer called and emailed!!
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Oct 3, 2016
Very helpful. I had a date set for a test drive, but they called to let me know they had a pending sale on this truck. That saved me 120 mile round trip. Very thoughtful. Pops
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Sep 30, 2016
Dealer contacted me, but mostly though text message with a few emails. I was hoping for something more personal, like a phone call. It never came.
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Aug 5, 2016
Contacted me promptly will all the information requested. Followed up after.
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Jul 9, 2016
They were very helpful & friendly.
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Jul 8, 2016
Limited experience with this person, as ended up getting a different car elsewhere. Follow up to inquiry was good and timely.
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May 20, 2016
Excellent
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May 3, 2016
very good i would but a car or truck from them any time.
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Apr 16, 2016
The truck I inquired about had been sold. Two people responded. The salesperson, Kadi offered to watch for what I wanted. Others didn't bother to follow up on my visit to their car lot. I cannot give meaningful review as I had no transaction with them, so don't know how that would have been.
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Feb 23, 2016
Responded with an email. Prompt and professional.
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Feb 18, 2016
Great
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Feb 11, 2016
They responded back to me very quickly.
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Feb 5, 2016
Dealer responded promptly. Follow up was appropriate.
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Read 2 old reviews
Apr 15, 2015
I called the dealership to make sure they still had the car i wanted to come since I lived 2 hours away. They lady on the phone said yes it was and I told her I would be there in 2 hours to look at it. While driving there the lady emailed me twice and called me 3 times about different cars. The final call, which I recieved when I was 20 mins away from the dealership, was to inform me that the car I had called about had been sold days prior. The lady said she thought I was talking about a different car. When I asked her if there were other similar cars in my price range she just told me to come on up and she'd find me something. I looked around the dealership, saw nothing I liked, and left wasting 4 hours.
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Aug 26, 2014
J3a464
5
Was contacted by phone immediately, and with follow up calls, however, the person I talked to was not very informative on the questions I had about the vehicle, and then contacted me after the vehicle was sold.
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