Joe Bowman Auto Plaza

Great response from sales staff, scheduled visit, but truck was sold before I could get to see it.

Great to deal with and everyone we delt with were very nice. Have never had a dealer take care of the taxes and license before and will never do it again. Temp tag ran out and still didn’t have the registration so had to let the vehicle set for three to four days befor they had a temporary registration for my tags.

This is the second vehicle that I bought from Joe Bowman they are very good at what they do they have excellent prices and good communication skills they also have good and financing Department I would recommend them to anyone

They were excellent!! Tiffany, John and Chad were wonderful to deal with! I would recommend this dealership over any i have ever felt with! In fact i have already given their name to someone who is looking for a nice used vehicle! Him in the finance dept was great as well!! They will be my go to dealership for all future purchases! Thank you Tiffany, John, Chad and Jim for a great experience! I love my new to me vehicle!

I bought a mini van from out of state. Sales rep, Megan gathered all the fees and taxes and emailed them to me in writing. The quick and efficient communication made the process stress free. I bought a high mileage van for my business. Car has been driven for a few weeks now and it has been very reliable, pleasure to drive. Very happy with purchase! Two thumbs up!

Dealer acted like he didn't have time to help us. Sent us on a test drive alone because all there sales people were to busy! Then didn't even provide us with a business card.

It was the best experience of all it was so easy I was in and out within 3 hours driving away in my new car

after a call from your sales rep, i made a offer for the vehicle in question,at that time your rep said she would pass it on and get back with me, at this point i have not heard a thing, so i guess you didnt want to make a deal. my off was fair i do believe, which was 3500, but no higher then 3900.

Didn’t buy a car but will sales person was great !

Joe Bowman Auto Plaza has the rudest sales managers and customer service I have ever experienced anywhere, Walmart has better service than Joe Bowman’s sales managers. I called to inquire about a truck since I am three hours away, if the price was right I was going to drive down to take a look and purchase the vehicle, but they have lost my business. Please don’t waste your time doing business with theses people, they will make you feel like crap for asking to lower the price. Try and negotiate with them and you may get a rude belittling response. That’s what happened to me when I talked to Tony. Look if you all don’t want to negotiate the price that is fine, kindly tell the customer that. I was told in the rudest manner over the phone by Tony, “we have the cheapest prices around, you wouldn’t be calling me if we didn’t have the best price from here to Florida, and I am not going to lose a couple thousand to sell this truck.” And basically I could go elsewhere. The reference to Florida is because they know I’m Military stationed here in Virginia from Florida. Even after he rudely made those comments I never once tried to compare his prices to others or fight back. I simple said I guess this isn’t the truck for me before he responded, “I guess not” and hung up. I mean how dare this man have such an attitude with me for asking to negotiate the price? Isn’t that what people do when the purchase a vehicle? Talk about the price...I was super polite when asking, and never had an attitude I just simple told them where I need to be and it was only $20 monthly payment difference lower which comes out to roughly $1000 off of the total cost. If you don’t like my offer again simply tell me, Sir we can’t work with that offer and I will respect that. Don’t put me down and tell me the reason why I’m calling you and that I won’t find anything cheaper and hang up...That’s not how you earn someone’s business and the sad part is they have the same truck in another color that was in my price range that I was going to ask about if we couldn’t make a deal on the black one, but Tony’s remarks has lost my business. I usually don’t waste my time writing reviews, but my encounter with them today left me angry and in disbelief. Mr. Bowman I really hope you know how your sales managers treated me, and are possibly treating others, unbelievable!

Very eager to assist in the car buying process, friendly and helpful. Followed up with both an email and phone call

Fast response

asked for out the door price, multiple times...never got it.

Very friendly and helpful from start to finish. Never felt pressured, and made more than reasonable accommodations for MY schedule.

The sales people i spoke with were really nice to me.my only issue was the communication..i made an offer on this vehicle early in the morning and was not told either yes or no until way late that evening..to me that's not how you keep customers...and I was told by a representative later that was not how they conducted business..honestly I hope I was just a simple error in the communication line and not the norm...either way I won't be shopping there again

good!

They have been wonderful. Brooke is fabulous. We are waiting on decals to be added to our truck as part of the deal I will follow up and let you know how it goes. Thanks

Very nice, professional service. I love my new truck!

Fast response.

They were wonderful! So Glad i bought my vehicle from them! Worth the drive!

Both Charles and Manager, Chad, were very professional and negotiated where they could to my satisfaction ( and I'm never satisfied )--But they did it; with adding a feature I wanted as well for a low cost. Owner,Joe Bowman. also greeted me and reflected the friendliness and work ethic which I believe he instills in his people. Very satisfied and bought this super clean Highlander

Experience was pleasant. It was the car I really wanted. I was treated fairly. The car was priced slightly under book and that's what I paid.

Without a doubt the best dealership I have ever dealt with. A great organization from bottom to top. Very honest and knowledgeable. I would recommend going to them if you are looking for a vehicle. I will be going back one day when I need another vehicle.

Excellent customer service! Kyle was especially helpful. Everyone at the dealership was professional and seemed to really want to assist me. They were not as aggressive as some other dealerships and I appreciated that. They gave me the time I asked for when I was making a decision. Now I love my new car!!!

They responded back in a timely fashion and I will be checking out the cars soon.

I drove 3.5 hours to look at a "pristine" (there description) vehicle that had a negotiable price. Only to find out after I arrived the vehicle had been WRECKED and wasn't documented on the Carfax report. Furthermore, upon pointing out the damage coverup, their idea of negotiation was $350 dollars! Complete was of a 7 hour round trip..

I recently bought a ram 1500 from Joe bowman auto plaza.Best buying experience I have ever had.fast and friendly.go to Joe bowman ask for kyle get the truck you want!!!!

Chad Austin Sales Manager, and Megan the Sales Person made the whole process very pleasant and easy with no pressure at all. I highly recommend them to anyone looking for car or truck.

Would highly recommended Joe Bowman. We purchased a 2009 Dodge Ram 1500 and love it. It had a small problem that Joe Bowman went above and beyond to fix. Megan and Chad were wonderful to work with.

Drove 3.5 hours to see listed on Car Guru. Dealership rep called to confirm my arrival when in fact the car had already been sold BEFORE they called. Buyers beware. Just another car dealership using the typical deceptive car salesman tactics to lure you in. BUYERS BEWARE!!!!!