Jack Daniels Volkswagen

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40-18 Broadway
Fair Lawn, NJ 07410

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Service: (866) 294-3394

Today 9:00 AM - 6:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/08/28/23/24/2015_volkswagen_passat-pic-2551708224454133087-152x114.jpeg

2015 Volkswagen Passat Wolfsburg Edition Used Cars in Fair Lawn, NJ 07410

Great Deal
$2,709 BELOW
CarGurus IMV of $11,589

Price: $8,880

Mileage: 54,354

Location: Fair Lawn, NJ 07410

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2015 Volkswagen Passat Wolfsburg Edition for sale - $8,880, 54,354 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/11/02/30/2013_ram_1500-pic-1940239948009990823-152x114.jpeg

2013 Ram 1500 Sport Crew Cab 4WD Used Cars in Fair Lawn, NJ 07410

Great Deal
$3,199 BELOW
CarGurus IMV of $24,697

Price: $21,498

Mileage: 80,596

Location: Fair Lawn, NJ 07410

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2013 Ram 1500 Sport Crew Cab 4WD for sale - $21,498, 80,596 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/19/22/30/2016_volkswagen_golf_r-pic-9101855162069844820-152x114.jpeg

2016 Volkswagen Golf R Used Cars in Fair Lawn, NJ 07410

Great Deal
$2,594 BELOW
CarGurus IMV of $30,521

Price: $27,927

Mileage: 20,160

Location: Fair Lawn, NJ 07410

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Deep Black Pearl Description: Used 2016 Volkswagen Golf R for sale - $27,927, 20,160 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/19/03/58/2017_subaru_forester-pic-1310714959350347240-152x114.jpeg

2017 Subaru Forester 2.5i Touring Used Cars in Fair Lawn, NJ 07410

Good Deal
$2,069 BELOW
CarGurus IMV of $23,146

Price: $21,077

Mileage: 48,625

Location: Fair Lawn, NJ 07410

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Quartz Blue Description: Used 2017 Subaru Forester 2.5i Touring for sale - $21,077, 48,625 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/14/12/23/2016_volkswagen_jetta-pic-2164263022156919872-152x114.jpeg

2016 Volkswagen Jetta 1.8T SEL FWD Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,626 BELOW
CarGurus IMV of $14,483

Price: $12,857

Mileage: 40,082

Location: Fair Lawn, NJ 07410

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Moonrock Silver Metallic Description: Used 2016 Volkswagen Jetta 1.8T SEL FWD for sale - $12,857, 40,082 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/14/11/09/2017_volkswagen_golf_r-pic-8018314414383604983-152x114.jpeg

2017 Volkswagen Golf R 4-Door AWD with DCC and Navigation Used Cars in Fair Lawn, NJ 07410

Good Deal
$2,182 BELOW
CarGurus IMV of $27,638

Price: $25,456

Mileage: 66,502

Location: Fair Lawn, NJ 07410

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Oryx White Pearl Metallic Description: Used 2017 Volkswagen Golf R 4-Door AWD with DCC and Navigation for sale - $25,456, 66,502 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/28/14/10/2014_gmc_acadia-pic-575576803167573440-152x114.jpeg

2014 GMC Acadia SLT-1 AWD Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,522 BELOW
CarGurus IMV of $19,624

Price: $18,102

Mileage: 62,065

Location: Fair Lawn, NJ 07410

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Carbon Black Metallic Description: Used 2014 GMC Acadia SLT-1 AWD for sale - $18,102, 62,065 miles with Leather Seats, Acoustical Package, Sunroof/Moonroof, Navigation System, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/08/27/22/36/2016_jeep_grand_cherokee-pic-9139182419494367024-152x114.jpeg

2016 Jeep Grand Cherokee Limited 4WD Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,611 BELOW
CarGurus IMV of $28,017

Price: $26,406

Mileage: 22,480

Location: Fair Lawn, NJ 07410

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Jeep Grand Cherokee Limited 4WD for sale - $26,406, 22,480 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/29/22/25/2015_nissan_rogue-pic-177228345680394337-152x114.jpeg

2015 Nissan Rogue SV AWD Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,202 BELOW
CarGurus IMV of $14,618

Price: $13,416

Mileage: 60,983

Location: Fair Lawn, NJ 07410

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2015 Nissan Rogue SV AWD for sale - $13,416, 60,983 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/09/21/11/2014_volkswagen_passat-pic-8818844172622901900-152x114.jpeg

2014 Volkswagen Passat TDI SEL Premium Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,076 BELOW
CarGurus IMV of $11,741

Price: $10,665

Mileage: 72,857

Location: Fair Lawn, NJ 07410

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Black Description: Used 2014 Volkswagen Passat TDI SEL Premium for sale - $10,665, 72,857 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/03/21/10/44/2016_audi_s3-pic-5514982773771423764-152x114.jpeg

2016 Audi S3 2.0T quattro Premium Plus AWD Used Cars in Fair Lawn, NJ 07410

Good Deal
$1,679 BELOW
CarGurus IMV of $24,041

Price: $22,362

Mileage: 66,832

Location: Fair Lawn, NJ 07410

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Monsoon Gray Metallic Description: Used 2016 Audi S3 2.0T quattro Premium Plus AWD for sale - $22,362, 66,832 miles with LE Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/07/18/56/2017_jeep_grand_cherokee-pic-4820758113573688622-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Fair Lawn, NJ 07410

Fair Deal
$1,176 BELOW
CarGurus IMV of $28,976

Price: $27,800

Mileage: 27,262

Location: Fair Lawn, NJ 07410

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $27,800, 27,262 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/23/21/35/2018_volkswagen_atlas-pic-562432330467260163-152x114.jpeg

2018 Volkswagen Atlas SEL Premium 4Motion Used Cars in Fair Lawn, NJ 07410

Fair Deal
$1,286 BELOW
CarGurus IMV of $38,276

Price: $36,990

Mileage: 16,115

Location: Fair Lawn, NJ 07410

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Platinum Gray Metallic Description: Used 2018 Volkswagen Atlas SEL Premium 4Motion for sale - $36,990, 16,115 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, RS Package, Bluetooth, Backup Camera, Trailer Package
https://static.cargurus.com/images/forsale/2019/09/06/12/28/2015_audi_q5-pic-5472381296236068301-152x114.jpeg

2015 Audi Q5 2.0T quattro Premium AWD Used Cars in Fair Lawn, NJ 07410

Fair Deal
$963 BELOW
CarGurus IMV of $21,129

Price: $20,166

Mileage: 36,117

Location: Fair Lawn, NJ 07410

Average time on market: 34 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Description: Used 2015 Audi Q5 2.0T quattro Premium AWD for sale - $20,166, 36,117 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/19/22/30/2018_volkswagen_passat-pic-7559702174337539016-152x114.jpeg

2018 Volkswagen Passat V6 GT FWD Used Cars in Fair Lawn, NJ 07410

Fair Deal
$496 BELOW
CarGurus IMV of $24,280

Price: $23,784

Mileage: 2,438

Location: Fair Lawn, NJ 07410

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Reflex Silver Metallic Description: Used 2018 Volkswagen Passat V6 GT FWD for sale - $23,784, 2,438 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 17, 2019
They try to contact me and looks professional but I am going to and will find it out personally
Aug 6, 2019
Contacted by email requesting to converse by email. They decided to use my cell phone number to contact me. We then straightened out that mess. We proceed to negotiate by text. Now the sales manager refuses to engage but declines all my offers after I repeatedly requested a bottom line price. The sales manager tells the sales person to have me come in and we will talk. Why? Will the price change once I get there or is it the old hard sell. I then asked for info on the car and was sent the car fax. Showed the vehicle does not have any of the recommended services performed on it so I question this. They just kept saying come in and we will discuss and work with you. I will not drive over 30-35 minutes to find out they do no negotiate. So I see since my first offer they are getting close to my last offer. With that said this sales manager will never sell me the car because I was correct with the actual correct price of this 2016 VW Touareg with 76,049miles.
4 people found this review helpful.
Aug 3, 2019
I I was so amazed Jack Daniels help me find the perfect vehicle at a great price.
Jul 3, 2019
After communicating with them, I drove an hour to see the vehicle. I arrived to see a “sold “ sign on the vehicle.
1 people found this review helpful.
May 4, 2019
GuruB3NHR
Good communication.
Feb 17, 2019
They are probably a good and helpful dealer, but after some emailing discussing the details, I tried several times to get them on the phone but did not succeed to be called back by the right person. Strange, since I am pretty motivated to buy a car from them.
5 people found this review helpful.
Response from current dealership:
We are concerned with your review. Please reach out to Don Chittum 201-703-1925 EXT 1464 for immediate assistance.
Feb 16, 2019
Al Wilson
Very good. Answered all my questions completely and professionally. Thanks.
Response from current dealership:
Thank you for sharing your feedback! Lots of luck!
Nov 25, 2018
GuruXN9LW
The dealer was very courteous and attentive during my visit. I would strongly recommend them.
Response from current dealership:
Glad the team took good care of you!
Oct 9, 2018
Jaz9751
First time ever dealing with a dealership and they really made things easy for me. Defiantly would recommend.
Response from current dealership:
Thank you for sharing your feedback. Enjoy your new vehicle!
Sep 13, 2018
GuruVSN55
We made an appointment to look at the car and when we got there they said they had sold it. It would have been nice if they could have told us before we made the trip. The salesman was apologetic and took the time to show us the list of cars available and allowed us to sit in a few other cars. Unfortunately they didn’t have what we were looking for.
2 people found this review helpful.
Response from current dealership:
Thank you for sharing your feedback. Lots of luck!!
Jul 26, 2018
Arps950
Immediately contacted me and is working with me to find my perfect car.
Jun 12, 2018
santdesign
I got contacted and had a very short test drive. They did not tell me Or show me about the car (specs or options).
2 people found this review helpful.
Response from current dealership:
There is no record this customer ever came in .
Jun 9, 2018
The communicated pretty well over email, which was convenient for me, but they have almost a $1000 dealer prep fee, which is a slimy way to try to market a lower price and then raise it. How about we just price our cars honestly? Wouldn't that be easier for all?
19 people found this review helpful.
Jun 2, 2018
Kspector
Very quick response but no follow up with the car
2 people found this review helpful.
Response from current dealership:
Thank you for sharing your feedback. We are concerned that nobody followed up with you. Please reach out to Don Chittum  (201) 703-1925 EXT. 1464
Jun 1, 2018
GuruWP1DY
They responded very quickly but were very high pressure.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We apologize if our staff came off as high pressure, this is not what we practice. We will be reviewing this further.
May 31, 2018
Crummy little VW dealer has no idea how they should try to sell a premium luxury sedan. Attempted to strike a tentative deal to insure I wasn’t going to waste two days (7+ hr drive one way) for a test drive. Getting info was like pulling teeth, but then again I suspect they have no expertise with an Audi S8, after all they are in NJ!
3 people found this review helpful.
Response from current dealership:
I appreciate your review and wish you the best of luck. as far as the NJ thing lol....
May 24, 2018
They were good in responding
2 people found this review helpful.
Response from current dealership:
Andrew, thank you for your feedback.
May 2, 2018
GuruZYQ2H
We are from PA. Traveled to NJ to see this car. We had our financing in order before our arrival based on the advertised Car Gurus price of $11,490. We were prepared to pay PA 6% sales tax plus tags. We had driven car and were prepared to talk numbers. This dealer added a $1500 standard used car prep fee which was not disclosed prior to our trip. We had anticipated approximately $1000 for taxes and tags, which was a generous amount based on PA sales tax of 6%. They were planning to charge us $1700 and planned to refund any overpayment later. Therefore, the total bill came out to be over $15, 000 which was well over our budget as we had only budgeted $12,500. The car had several blemishes, an air bag light recall that was not divulged prior to our trip and would have required that we return another day. The car shouldn' t have been listed as ready for sale. These were unexpected issues, we feel the dealer was not forthright about their extra fees and the dealer was unwilling to drop price, therefore we left NJ very angry at our wasted day off of work without the car that we planned to buy on the spot. We were told the extra fees were standard operating procedure for NJ, but a dealer that we spoke to in a neighboring town did not follow this same procedure. Jack Daniels VW is deceptive. Poor business practice. Would never return.
12 people found this review helpful.
Response from current dealership:
We apologize for any miscommunication but the document are standard in all dealerships for administrative work.
Apr 28, 2018
GuruYMHMW
I was able to buy my used car there. They came down on there price for me which was nice but still didnt feel like we got a "great" deal. Over all this company is more concered about just selling the car. I asked them before buying the car if it had an oil change. They said yes. On the way home we stopped and then started the car up again and on the dash it said change oil. We were not sure if maybe they just forgot to reset it so i contacted them to see if they had changed the oil or if i was lied to...after 3 emails and 3 texts i still do not have an answer. Since i do not trust the car dealership to actually tell me the truth i am just taking it to my mechanic to get an oil change and to have the car looked over by someone we trust. If i were to buy again i would look somewhere else.
9 people found this review helpful.
Apr 17, 2018
Shemeis
Great follow up
1 people found this review helpful.
Response from current dealership:
Thanks for the wonderful review!
Apr 5, 2018
They sent me a fluff email and attachments that my computer would not open. Worst of all, they failed to answer the to questions I asked them in my first contact - then asked a second time after their fluff email to me. No reply at all to my first or second.
3 people found this review helpful.
Response from current dealership:
Cust did not purchase a vehicle from us. Car gurus removing this review
Mar 29, 2018
Really nice ppl
Response from current dealership:
Thank you!!
Mar 20, 2018
Nice people
2 people found this review helpful.
Response from current dealership:
Thanks for sharing your feedback!
Mar 8, 2018
Tried to lease me the vehicle at an exorbitant price. When I turned him down, he told me that the vehicle “is not meant for everyone to drive”. Not really sure what that means, but sounds pretty offensive.
4 people found this review helpful.
Feb 21, 2018
Poor, would be an under statement! I purchased another 2014 Eos, as this one would not start for test drive. The Eos I purchased did not pass NY State inspection and had windshield damage when I picked it up after a two hour wait at night. Dealer not willing to compensate in any way,
4 people found this review helpful.
Feb 13, 2018
got right back to me
0 people found this review helpful.
Feb 10, 2018
Have not had a chance to see car.. But I am still interested
0 people found this review helpful.
Feb 5, 2018
Got in touch with me right away. Answered all of my questions in a timely manner. Very professional.
0 people found this review helpful.
Response from current dealership:
Thanks for the 5 star rating. Enjoy your new car!
Jan 3, 2018
It was a good experience did not make a deal for the car I wanted .
2 people found this review helpful.
Response from current dealership:
Thanks for the wonderful rating. All the best!
Dec 12, 2017
not a good experience, headed over during rush hour, about 70 miles away. I didn't even mind that the car wasn't there, though was told by the internet sales manager that it was. The salesperson did get in touch with me while en route, but I figured to go anyway to check out a similar car in the lot and pick the salesman's brain at a VW dealership. Upon leaving, I agreed to come back when the car was done with the prep and ready for showing. When I get home, I check out the listing again and now it's increased by $1500. Sent an email to the dealership to figure out what happened. No replies. I'll take my business elsewhere. Oh yeah, btw, I decided to buy a new GTI from one of your competitors. Good luck in 2018 with your baiting tactics...
13 people found this review helpful.
Response from current dealership:
Car was being serviced when customer came in and we did not have the cost of the service added to the vehicle we adjusted the selling price once the service bill came through. Customer never emailed us or came back to see car .
Nov 26, 2017
They contacted me right away. But I have not yet responded. Currently, Just tired of looking for a vehicle. So I have not contacted them
2 people found this review helpful.
Response from current dealership:
Thank you for sharing this wonderful review. All the best!
Nov 19, 2017
I sent an email to JD VW on a Friday evening indicating I was interested in a specific Audi Q5 on their site and was ready to purchase on Saturday (next day). Someone called on Monday. Bought from another dealer. Guess prompt customer service is not their focus. They lost a customer and a sale.
6 people found this review helpful.
Response from current dealership:
The reason someone did not call back was car was sold saturday morning. Customer facts are no at all correct on what happned .
Nov 1, 2017
Shumaven
very helpful
1 people found this review helpful.
Response from current dealership:
Thanks for the 5 star rating!
Read 37 old reviews
Oct 12, 2017
Great
Response from current dealership:
Thanks for the 5 star rating!
Oct 1, 2017
Direttore
It was a palsure talking to this people. Sorry that we didn't make a deal.
Response from current dealership:
Thanks for your feedback.
Aug 13, 2017
Helpful and friendly!
Response from current dealership:
Thanks for the 5 star rating!
Jul 2, 2017
Kevin was extremely helpful as a salesman. It took longer to process the sale than I would have liked which is why I lowered them from 5 star. The carfax wa clean but my Lincoln dealer told me the front bumper was repainted and temperature sensor was missing. I don't blame this on dealership as I am guessing owner fixed somehow without a report being filed.
0 people found this review helpful.
Response from current dealership:
Glad Kevin took good care of you, We are constantly working on improving efficiency within our dealerships and appreciate your feedback. Thank you!
Jun 24, 2017
Friendly and helpful but didnt purchase from them
0 people found this review helpful.
Response from current dealership:
Thank you for sharing this wonderful review. We wish you the best!
Jun 5, 2017
Salesperson was nice and forthcoming with information; just wasted alot of our time filling out paperwork, taking the car elsewhere to get cleaned up and gas put in it like we have the deal just to be told get a different co signer or more money down. Like wow find out this information first before having us sit for hours, cleaning up the car and filling up the tank for nothing.
4 people found this review helpful.
Response from current dealership:
Mabel, we appreciate your feedback. We do indeed take every measure to ensure our customers are approved by our banks. We are sorry that things didn't work out for you as planned. We will look into this deal and see what the factors were.  
May 15, 2017
I live one hour away from Jack Daniels Volkswagen. I called the dealership on a Monday night to inquire about a used car that was for sale. The salesperson gave me all of the details and I was ready to go up and make the purchase. I made arrangements to test drive/hopefully buy the car on Tuesday morning. Fortunately, on my way to the dealership on Tuesday, I was called and told that the car had already sold a couple of days ago. Not cool. If a car is sold, take it OFF the website and inform your sales people that it is sold.
6 people found this review helpful.
Response from current dealership:
Kelly, We remove vehicles as soon as they are shown and apologize if the site didn't update. We have several vehicles in stock and would love the opportunity to earn your business. Please reach out to our General Manager Don Chittum (201) 703-1925 EXT. 1464
Thank you
Apr 22, 2017
Ademolashittu1
Great sales team.
0 people found this review helpful.
Response from current dealership:
Thanks for the 5 star review!
Apr 15, 2017
I would walk everywhere I go rather than purchase a vehicle from these unprofessional con men.The first time I went there they told me the car had been sold. Then they called me and told there had been a mistake and the car was now on the lot. Once I arrived, they said said one of the boss's friend took it home for his wife to see and they decided to purchase it. The story does not end there. The following day they called me again and stated the car had been return and they would give me a special price for my inconvenience. While in route they called me yet again to tell me a new buyer is taking the vehicle to his mechanic to be checked out. I still do not understand the purpose behind their deception but I cannot fathom how they stay in business with such unscrupulous business practices.
15 people found this review helpful.
Response from current dealership:
Mike, please give us the opportunity to speak to you in regards to this review.
Our General Manager Don Chittum can be reached at (201) 703-1925 EXT 1464
Feb 26, 2017
He responded quickly and sent me offers, that were in stock. They also made several attempts to call me.
0 people found this review helpful.
Response from current dealership:
We appreciate your feedback. If you should need anything feel free to reach out to us!
Thank you!
Feb 25, 2017
The dealer responded quickly and personnel were helpful and pleasant on the phone.
0 people found this review helpful.
Response from current dealership:
Thanks for this wonderful review. Glad you had a pleasant experience. Best of luck!
Feb 16, 2017
Great! They contacted me immediately. I did not purchase the car because it didn't have all the options I was looking for.
0 people found this review helpful.
Response from current dealership:
Thanks for the 5 star review. Sorry that it didn't work out for you. We would love the opportunity to get you into another vehicle as we are always getting in new vehicles.
All the best!
Dec 12, 2016
dealer still called me after I told them I was no longer interested in their car
0 people found this review helpful.
Response from current dealership:
Thanks for your feedback Raymond. We will forward this message along to management. Good luck with your car search.
Oct 3, 2016
Great. Very friendly and helpful
0 people found this review helpful.
Response from current dealership:
Thanks for this 5 star review. Best of luck!
Sep 29, 2016
Slow call backs/follow ups. Very lax enviroment.
2 people found this review helpful.
Response from current dealership:
Alex, thanks for sharing your feedback. We strive on providing excellent customer service. We will look into this information you provided us. Thank You.
Aug 13, 2016
Dealer was very helpful and responsive, even offering that their pricing wasn’t etched in stone. However, the vehicle lease payment ended up being beyond my budget.
Response from current dealership:
Stephen, thanks for the feedback. We have many other affordable vehicles in stock and would love to opportunity to earn your business. Thanks for stopping by at Jack Daniels Kia!
Jul 29, 2016
I went there to purchase a tiguan we negotiated about the price, i left a deposit then the guy call me next day to tell me the car was sold while i was on my way to bring the rest of the money. #my experience with them was awful and will not go there again even if they would sell me a car for $100. i'm so angry.
15 people found this review helpful.
Jul 27, 2016
Car had check engine light hood wouldn't even open needed a lot of work surprised a car like that would be on the lot
3 people found this review helpful.
Mar 18, 2016
Per my previous review regarding the 2008 ML350 this dealership did exactly what I thought they would do. They sold the car without even having the decency to call me first to see if I even wanted to still buy the car. I guess having a deposit on a car means nothing to them. They must have not liked that I questioned there inspection methods. Stay away, they have no morals!!!!
8 people found this review helpful.
Feb 29, 2016
cnogueras2
Quickly contacted me to inform me the vehicle was already sold before I had a chance to go see it. Much appreciated as it saved me from an unnecessary 2 hour drive.
1 people found this review helpful.
Feb 14, 2016
They never responded to my emails. The vehicle was listed as a manual transmission, which is what I was looking for only to find out when I arrived it was an automatic.
5 people found this review helpful.
Nov 30, 2015
Overpriced vehicle but quick response
0 people found this review helpful.
Oct 30, 2015
very professional and courteous
Sep 9, 2015
Good
0 people found this review helpful.
Jul 29, 2015
Excellent customer service. Friendly people felt like I was dealing with friends. The car was in good condition and driving really well.
Jul 3, 2015
Didn't get the car I initially inquired about but they worked with me to get something better.
Sep 30, 2014
I liked the car but you could not beat the other dealers price. $500 is $500.
Apr 27, 2014
Everyone was great. Wonderful customer service.
Mar 4, 2014
Responded promptly.
Dec 27, 2013
Very nice people, very helpful. Decided on a different brand. Very professional.
Nov 16, 2013
Great
Nov 16, 2013
Les, my salesman, was genuine, easy to work with. The entire team was friendly. Would highly recommend!
May 10, 2013
Good follow up !
Feb 11, 2013
I just wished they honored the price that's advertised and not lead people on. Once I arrived extra cost were added on (certfication cost, paint,etc.) which is not in the price shown
1 people found this review helpful.
Sep 5, 2012
Dealer contact me daily with updates.
May 31, 2012
khwang
Very responsive and seemed trustworthy. Didn't sell me the car because they found problems.
May 30, 2012
Never responded to my email
2 people found this review helpful.

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