Hi-Country Chevrolet

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404 W Chaco St
Aztec, NM 87410

Sales: (866) 649-8556

Service: (877) 363-8123

Today 8:00am - 6:00pm
(Closed Now)
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Oct 28, 2011
mrharley123
These guys are awful. I went to go test drive an 07 avalanche and they would not even let me drive it. They insisted that i buy a 2011 1500 work truck instead. The avalanche is listed 4500 under kbb. Just a scam to get you there. What a waste. They really make gm look bad.
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Jul 3, 2011
Seems Hi Country Chevrolet doesn't really care about customer satisfaction anymore. I purchased a new Silverado in 2004 and they were great. A few years later the customer service started to take a turn for the worse (about the time the dealership changed owners). Eventually I swore I would never go back. Last week I was looking for a new truck, I though maybe I'll give them a second chance. I tried to get a quote on a new truck through their internet department. I received emails from a gal who said she was a customer service representative but the emails only touted the dealership, no sales quote was ever received even though I emailed her directly giving her the exact specification for the truck I was looking for. I even called twice and left messages for her to call me directly but didn't receive a call back for four days. By then I had received multiple offers from Web Chevrolet in Farmington and Morehart Chevrolet in Durango, CO. Web Chevrolet and Morehart Chevrolet were awesome! Both were responsive to my emails and calls and easy to deal with. I eventually purchased a truck from Web Chevrolet in Farmington. When I decided on a truck and made the purchase at Web the transaction was very easy and there was no pressure (even in the finance officers office when signing the paper work). I for sure will never go back to Hi Country Chevrolet again!
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